We have been using HelloFresh for about a year now and I can't imagine life without it. The convenience of coming home to a bag of fresh ingredients, without have to put any thought into dinner is... Voir plus
L'entreprise a répondu
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Normal menu is okay but the good stuff is far more expensive. Favourites don't come back on the menu so can't re-order them. Missing ingredients are a big issue and occurring frequently. Customer serv... Voir plus
L'entreprise a répondu
HelloFresh has made my life so much easier. I don’t have to do shopping anymore because they send all the ingredients, and they’re always fresh. The recipes are simple to follow, so cooking is qui... Voir plus
L'entreprise a répondu
There is a very good selection of meals of varying complexity and style. I appreciate the fact that I have options between things I can throw together rapidly or things with greater sophistication. I'... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland
Coordonnées de contact
Irlande
- hellofresh.ie
3,8
Bien
3 k avis
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The free treat I ordered with 1st box…
The free treat I ordered with 1st box the overnight oats were picked as I thought they would be handy to give to my 2 year old. Despite being in date they were extremely gone off. I’m just thankful I tasted it before giving it to him. 2nd box arrived without me ordering. Most of its contents will not be eaten. Do not like most of the meal choices. Sceptical about the freshness of the food given how gone off the overnight oats are.
29 mars 2026
Réponse de Hellofresh Ireland
Hi there
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
😋😋😋 6*
Wasn't sure ordering,pushed the button , it is excellent , all fresh produce with no waste Brilliant
26 mars 2026
Réponse de Hellofresh Ireland
Hi Majella
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
Réponse de Hellofresh Ireland
Hi Ala
Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.
If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊
Here’s to more tasty, hassle-free meals ahead! 🥗✨
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
– Rusty💚
The Hellofresh Team
My first few boxes were great…
My first few boxes were great but recently I've had ingredients missing, veg that was off and definitely not enough sweet potato cubes for two people. I've had a missing dessert which was disappointing.
2 avril 2026
Réponse de Hellofresh Ireland
Hi Louise
Thank you so much for giving us a try, we're really glad to hear you enjoyed your meals! We're sorry to hear, though, that some aspects didn’t meet your expectations, and we sincerely apologise for that.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
Réponse de Hellofresh Ireland
Hi Amanda,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Loved learning about cooking at home
Have loved learning about cooking in my own home. Id genuinely be happy if i was served some of the meals in a restaurant.
18 décembre 2025
Réponse de Hellofresh Ireland
Hi David,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
-Ann💚
The Hellofresh Team
Fiod not fresh. Meat has very poor expiry dates
Food is constantly sent with very close expiry dates. I often have to batch cook meals in order to use the chicken or turkey within the use by date. Also veg goes off pretty quick so I suspect it’s not overly fresh either.
Could do with providing things like low fat crème fraiche and for the Thai or Eastern foods, the sauces like sweet Asian sauce or ketjap manis is full of sugar. I’m getting bored of the meals now. The taste enhancers used to flavour a dish are not high quality. After my next order, I will most likely cancel completely.
2 avril 2026
Réponse de Hellofresh Ireland
Hi Louise,
We sincerely appreciate your detailed feedback regarding our ingredient shelf-life and nutritional options. We're sorry to hear that the expiry dates and vegetable freshness haven't met your expectations, and that the flavor profiles are no longer hitting the mark for you. We take these comments seriously as they help us refine our recipes and quality checks.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
-Ann
Nice to have a bit of variety
12 mars 2026
Réponse de Hellofresh Ireland
Hi Siobhan
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
-Ann 💚
The Hellofresh Team
I’ve been cooking with HelloFresh for…
I’ve been cooking with HelloFresh for months now. Love how convenient it is and it reduces food waste - not a fan of the individually-wrapped ingredients in plastics.
19 août 2025
Réponse de Hellofresh Ireland
Hi Giulia,
It’s wonderful to hear that you’ve been enjoying the convenience of HelloFresh for the past few months and that we’re helping you reduce food waste! We also truly appreciate your honest feedback regarding our plastic packaging. We are actively working on more sustainable packaging solutions to balance food safety with environmental responsibility.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
-Ann
So worth it
As someone who can cook but just hates it this has been a game changer! Meal planning and waste had been big problems for me. Not knowing any recipes off the dome, not being able to intuitively combine ingredients, buying something too big for just one person and having it go bad within days. Made me just eat pasta and ready made sauce and call it a day.
But now, I’ve got choices of recipes with only the amounts I need so nothing goes to waste. The portion sizes are perfect (plus I get a 2 for 1 since I’m the only one eating them😝). Got step by step instructions on what I’m making and it’s usually relatively simple. And the foods just really good honestly. Even the prices are amazing considering today’s economy. I’m definitely saving more with this subscription I think.
Also get so many free desserts which is a win to me.
27 janvier 2026
Réponse de Hellofresh Ireland
Hi Jess
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
Finished our first box and awaiting for…
Finished our first box and awaiting for our next, meals are tasty and easy steps to Follow, the app is very confusing to navigate but I'll keep working on it to understand it better
1 avril 2026
Avis spontané
Réponse de Hellofresh Ireland
Hi Megan
Thanks so much for giving us a try. We do apologise for the experience you have had.
We would love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
Missing items and unable to make meals…
Missing items and unable to make meals selected. Although they refunded straight away after reporting.
26 mars 2026
Réponse de Hellofresh Ireland
Hi Sarah
Thank you so much for giving us a try, we're really glad to hear you enjoyed your meals! We're sorry to hear, though, that some aspects didn’t meet your expectations, and we sincerely apologise for that.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
Excellent customer service
26 mars 2026
Réponse de Hellofresh Ireland
Hi Patricia
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
Money deducted from my account without autjorisation
The site is very very confusing. I ordered what I thought was a one time delivery and now Hellofresh is deducting money from my account and sending me food I don’t want
20 mars 2026
Réponse de Hellofresh Ireland
Hi Deirdre
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
i loved the dinners they were so tasty…
i loved the dinners they were so tasty and would recommend them to everyone im looking forward to getting my box next week
28 mars 2026
Réponse de Hellofresh Ireland
Hi Janice
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
Great tasting food
Great tasting food, great macros, you will probably learn a few cooking tricks as well
19 mars 2026
Réponse de Hellofresh Ireland
Hi Adam,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
-Ann💚
The Hellofresh Team
I am thinking about cancelling my…
I am thinking about cancelling my account because there is always something missing, last week the prawns were missing the main ingredient, every week at least one ingredient has been missed and the carrot and pepper that I received for one menu I wouldn't give it to the pony it was so poor
5 décembre 2025
Réponse de Hellofresh Ireland
Hi Sandra,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Ann 💚
The Hellofresh Team
Its very convenient not having to worry…
Its very convenient not having to worry about meals when working full time, choices are good but I'd like more variety, seems repetitive most weeks, the app is hard to use and can be confusing what price your being charged
26 mars 2026
Réponse de Hellofresh Ireland
Hi Fiona,
Thank you for taking the time to leave us a review, we really appreciate your feedback!
We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. We’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Thanks again for your support, we hope to serve you again soon!
Warm regards,
Ann
The Hellofresh Team
Great valve for money
Great valve for money, so easy to prepare and cook, no waste, and the choices and any meals taste amazing.
Highly recommend to anyone, 10 out of 10.
26 mars 2026
Réponse de Hellofresh Ireland
Hi Gordon,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Don’t need to worry what to cook for…
Don’t need to worry what to cook for dinner have all ingredients ready and easy to cook
22 mars 2026
Réponse de Hellofresh Ireland
Hi Eliza,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
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