We have been using HelloFresh for about a year now and I can't imagine life without it. The convenience of coming home to a bag of fresh ingredients, without have to put any thought into dinner is... Voir plus
L'entreprise a répondu
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Normal menu is okay but the good stuff is far more expensive. Favourites don't come back on the menu so can't re-order them. Missing ingredients are a big issue and occurring frequently. Customer serv... Voir plus
L'entreprise a répondu
HelloFresh has made my life so much easier. I don’t have to do shopping anymore because they send all the ingredients, and they’re always fresh. The recipes are simple to follow, so cooking is qui... Voir plus
L'entreprise a répondu
There is a very good selection of meals of varying complexity and style. I appreciate the fact that I have options between things I can throw together rapidly or things with greater sophistication. I'... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland
Coordonnées de contact
Irlande
- hellofresh.ie
3,8
Bien
3 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Love it, love it, LOVE IT💛
I love the layout of the app. It is easy to navigate and I get hungry as soon as the photos of the food appears. It caters for all my needs and the customer care is impressive. Love it, love it, LOVE IT 💛
26 mars 2026
Réponse de Hellofresh Ireland
Hi Annie,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
making cooking good food eazy and fun
Your product makes cooking good food fun and a lot less waste.Realy enjoying making and eating everything with all the new smells and the amount to cause from every week there's always something new to try.
12 mars 2026
Réponse de Hellofresh Ireland
Hi Kevin,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
-Ann💚
The Hellofresh Team
I wanted to look up the meals to see…
I wanted to look up the meals to see what would suit me, unfortunately I was asked to to put in the dates I want delivery on then I was asked to put in my bank card details , I hadn't even got the option of looking up recipes first, who puts in bank details before they see what they are buying, so just got off the app once they asked for this. I thought this was a very weird way to sell the products.
26 mars 2026
Avis spontané
Réponse de Hellofresh Ireland
Hi Siobhain!
Thanks for bringing this to our attention!
If you would like to check out our recipes you can find these by clicking on "Our recipes" on our homepage or visit: https://www.hellofresh.ie/menus
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Ann 💚
The Hellofresh Team
Would appreciate alot if you have more…
Would appreciate alot if you have more high protein low calorie options
Many weeks i am struggling to pick options
5 mars 2026
Réponse de Hellofresh Ireland
Hi Aashish,
Thank you for taking the time to leave us a review, we really appreciate your feedback!
We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. We’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Thanks again for your support, we hope to serve you again soon!
Warm regards,
Ann
The Hellofresh Team
Good quality ingredients and good recipes selection
The ingredients are good quality and locally sourced, there are many recipes to choose from and they are all tasty. Then, the ingredients provided are precise.
26 septembre 2025
Réponse de Hellofresh Ireland
Hi Barbara,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Réponse de Hellofresh Ireland
Hi Brenda
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
Recipe cards are very easy to follow.
Recipe cards are very easy to follow.
Hacks, addding tumeric to rice, great.
2 février 2026
Réponse de Hellofresh Ireland
Hi Helen
Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.
If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊
Here’s to more tasty, hassle-free meals ahead! 🥗✨
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
– Rusty💚
The Hellofresh Team
Réponse de Hellofresh Ireland
Hi William
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
Excellent experience with Hello Fresh.
Arrive on time. Good variety of menus.
Everything except salt, pepper and olive oil included.
Very well laid out cooking instructions.
No food waste. 👍
23 février 2026
Réponse de Hellofresh Ireland
Hi Stephen
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
Great menu choices fresh ingredients …
Great menu choices fresh ingredients easy instructions to follow
20 mars 2026
Avis spontané
Réponse de Hellofresh Ireland
Hi Issie
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
The box arrived to my house
The box arrived to my house, the bottom of the box was wet and the ice bags were both torn making the bags of ingredients wet. This is my first week and I hope that it does not happen again
12 mars 2026
Réponse de Hellofresh Ireland
Hi Mary
Thanks so much for giving us a try. We do apologise for the experience you have had.
We would love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Rusty💚
The Hellofresh Team
The box arrived on time
The box arrived on time. Well packed & presented. Clear recipe instructions. Ingredients were excellent
13 mars 2026
Réponse de Hellofresh Ireland
Hi Colm
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
There has been no food wastage
There has been no food wastage, this was one of the main reasons for using hello fresh. The quality of the vegetables are way better than that in the supermarket another reason I tried out hello fresh. My 10 year old son is great for eating vegetables and trying out new dishes, he has been loving the 4 days we use hello fresh. We have always cooked from scratch in our house and you do get a block sometimes when it comes to new dishes, hello fresh has plenty of dishes you'd never think of, that has been a lot of fun for us at dinner time.
13 mars 2026
Réponse de Hellofresh Ireland
Hi Michelle
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
Réponse de Hellofresh Ireland
Hi Alison
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
I love the food great
I love the food great. Great for creating less weight easy to cook tasty food. Just wish there was a way to take out maybe one or two ingredients out of each recipe say like a cucumber or whatever otherwise I love this service comes on time each week fresh good food
20 janvier 2026
Réponse de Hellofresh Ireland
Hi Aideen
Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.
If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊
Here’s to more tasty, hassle-free meals ahead! 🥗✨
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
– Rusty💚
The Hellofresh Team
Réponse de Hellofresh Ireland
Hi Yvonne Barry,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
Really enjoying the Hello Fresh…
Really enjoying the Hello Fresh experience. We are saving a fortune and wasting very little groceries
20 mars 2026
Réponse de Hellofresh Ireland
Hi YVONNE BARRY,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
I only returned to Hello Fresh this…
I only returned to Hello Fresh this week and will now be canceling as i was charged twice and was never contacted only i checked my bank and it will take 10 days to refund i will be leaving a review on Trustpoilt
3 octobre 2025
Réponse de Hellofresh Ireland
Hi Deirdre Moore,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
Portia💚
The Hellofresh Team
I signed up once and cancelled the…
I signed up once and cancelled the plan. After a while, they contacted me offering a discount. I said I didn't want it because I was out of Dublin, but they reactivated my subscription without my permission anyway.
18 mars 2026
Avis spontané
Réponse de Hellofresh Ireland
Hi ais Martini,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
Portia💚
The Hellofresh Team
fresh mealtimes
Fresh ingredients, no Waste,quick and easy to cook,and all meals very tasteful
8 mars 2026
Réponse de Hellofresh Ireland
Hi Maria
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Rusty💚
The Hellofresh Team
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