I ordered a wrist band but overlooked your email requesting my address for about a week, maybe this requirement should be included when a purchase is made. I also needed to ask a friend who has IT kn... Voir plus
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Lisez les avis des autres
Wonderful Customer Service Folks !! They have all been so helpful and kind and the last call was to help me sync my iPhone with the ring; and all is going well. There is so much information you get... Voir plus
I can only compare to my Boots own brand oximeter i bought about 6 years ago. It’s been very good although a bit slow and inaccurate on the very low readings. So in comparison the Herz PI seems to be... Voir plus
Leider gibt es keine 0-Sterne-Bewertung…. Der Ring konnte nach 6 Monaten nicht mehr geladen werden. Man wollte mich abwimmeln als es um den Umtausch ging mit der Begründung, die Umtauschfrist sei a... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Herz P1 is a health and wellness brand focused on making wearable technology simple and accessible.
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3,8
Bien
583 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
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I never dreamed I could afford one
I never dreamed I could afford one of these. The info is great. I recommend!!
Probably going to purchase 2 more
20 octobre 2026
Avis spontané
Réponse de Herz P1
Hi Cherine,
Thank you so much for your wonderful feedback! We're thrilled to hear that you're happy with the product and finding the health information useful. It means a lot that you'd recommend us, and we're excited to hear you're considering getting two more! Thanks for being part of the HERZ P1 community.
HERZ P1 Customer Support
Réponse de Herz P1
Hi Ronda,
Thank you for sharing your experience! We’re glad you found the price reasonable and that your order arrived within a week. We hope you continue to enjoy your product, and we appreciate you giving HERZ P1 a try!
HERZ P1 Customer Support
I love my ring so far
I love my ring so far! The health info provided is keeping me more mindful of what I do, etc. It was easy to start up, charge and connect to the app.
19 octobre 2026
Avis spontané
Réponse de Herz P1
Hi Lisa,
Thank you for sharing your experience! We’re happy to hear you’re loving your ring and that the health insights are helping you become more mindful of your daily habits. It’s also great to know that setup, charging, and connecting to the app were easy. We appreciate your support and hope you continue enjoying your HERZ P1 ring!
HERZ P1 Customer Support
It is tracking great
It is tracking great. The app is seamless. Love that it tracks the same things as the much more expensive smart rings and the app is free while the others charge for subscriptions. Love the ring and have recommended to friends!
19 octobre 2026
Avis spontané
Réponse de Herz P1
Hi Kali,
Thank you for the wonderful review! We’re thrilled that your ring is tracking well and that you’re enjoying the seamless app experience. We’re glad you appreciate the health insights and the fact that you can access them without a subscription. It means a lot that you love your ring enough to recommend it to your friends!
HERZ P1 Customer Support
We've only had the band for 2 days but…
We've only had the band for 2 days but we love the sleep information so far. The different measurements of our health will be a big help as we wear it daily and see what we can do to improve our health. Although the instructions indicate that your left wrist is better, we seem to be getting good readings wearing it on our right wrists.
18 octobre 2026
Avis spontané
Réponse de Herz P1
Hi Anton,
Thank you for sharing your first impressions! We’re delighted to hear that you’re enjoying the sleep insights and finding the health measurements helpful as you begin your wellness journey.
It’s great that the band is working well for you on your right wrists, too. We hope that wearing it daily helps you discover useful patterns and stay motivated as you work toward your health goals.
Thank you for choosing HERZ P1. We look forward to being part of your journey!
HERZ P1 Customer Support
Perfect & Beautiful. Once it's connected.
First, I love the design of the band. It threw me off a little that it had no screen (I can't really tell during exercise what my heart rate is, for instance). I'm COMPLETELY okay with this trade off, as I really did not like screens of past devices getting scratched up and ugly. Second, I REALLY like the website. It loads my data within seconds of opening it and analyzes several areas I'm interested in. In fact it gives me options of listing them in the order I want as I scroll down. Very clean. Third, and this could have been avoided if I had utilized my tech achieved child, but I had difficulty figuring out how to get this hooked up with MyFitnessPal utilizing GoogleConnect and GoogleHealth. I finally figured it out, but it was a couple days. Even now I'm probably missing a permission somewhere that would allow this to work in the background. As it is, I need to open the app in order for it to register my data to that point, and THEN the Google apps transfer it to MyFitnessPal. Nonetheless, I love it.
15 octobre 2026
Avis spontané
Réponse de Herz P1
Hi Jennifer,
Thank you for such a thoughtful and detailed review! We’re glad you love the band’s design and appreciate the clean website, quick data loading, and customizable health insights. We also understand that having no screen takes some getting used to, especially during workouts, but we’re happy that the trade-off works for you.
We appreciate you sharing your experience connecting with Google Health and MyFitnessPal, too. We understand how frustrating it can be to figure out permissions and background syncing, and we’ll pass your feedback along to our team.
Thank you for choosing HERZ P1. We’re delighted to hear you’re enjoying your band!
HERZ P1 Customer Support
(1) There must be an assumption that…
(1) There must be an assumption that the user will instantly know how to use the ring and app since to say there is a limited manual available would be an overstatement.
(2) After reading for more than two hours in the middle of the night, while laying down, the ring recrecorded it as light sleep.
18 octobre 2026
Avis spontané
Réponse de Herz P1
Hi Elizabeth,
Thank you for sharing your feedback. We’re sorry the instructions for using the ring and app weren’t detailed enough to help you get started confidently. We also understand your frustration with the ring recording more than two hours of reading while lying down as light sleep.
Your comments about both the setup guidance and sleep tracking are valuable, and we’ll share them with our team as we continue working to improve the user experience.
We appreciate you taking the time to let us know where we can do better.
HERZ P1 Customer Support
Great service
Great service, pre and post sale, easy setup. Ring swapped easily as I purchased a ring that was marginally too small. May be a little inaccurate on measuring wakeful periods overnight. Generally happy with the product though.
1 octobre 2026
Avis spontané
Réponse de Herz P1
Hi David,
Thank you for sharing your experience! We’re happy to hear that setup was easy and that our team made the sizing exchange smooth, both before and after your purchase.
We also appreciate your feedback about the sleep tracking, particularly the wakeful periods overnight. We understand how important reliable sleep insights are and will share your comments with our team.
We’re glad you’re generally happy with your HERZ P1 and truly appreciate your support!
HERZ P1 Customer Support
Erst nach 1 Stern Bewertung kommt eine Reaktion
Vollkommen unseriös.
Reklamieren seit Wochen einen Ring, welcher nicht einmal mehr drei Stunden vom Akku her hält. Haben bereits mehrere Tickets aufgemacht, keine Reaktion. Wir haben sogar extra für so einen Fall die Versicherung abgeschlossene, die Firma antwortet nicht.
Das ist vollkommen indiskutable,Finger weg von dieser Firma, Abzocke‼️
Erst nach dieser Bewertung wurde auf unser Problem reagiert.Und zu diesem Zeitpunkt hatten wir der Firma bereits vier mal alles Daten und die Problematik schriftlich zukommen lassen
Traurig das der Kundenservice erst nach so etwas bereit ist einem Kunden zu helfen.
16 octobre 2026
Avis spontané
Réponse de Herz P1
Hallo Dagmar,
es tut uns sehr leid, von den Akkuproblemen mit Ihrem Ring sowie der ausbleibenden Reaktion auf Ihre Support-Anfragen zu hören. Wir verstehen vollkommen, wie frustrierend es ist, wenn der Akku weniger als drei Stunden hält und man das Gefühl hat, mit seinen Anliegen ignoriert zu werden – besonders dann, wenn man zusätzlich eine Versicherung abgeschlossen hat.
Wir möchten Ihren Fall sowie die vorangegangenen Support-Anfragen gerne überprüfen. Bitte teilen Sie uns Ihre Bestellnummer und die mit dem Kauf verknüpfte E-Mail-Adresse mit, damit unser Team den Sachverhalt untersuchen und Ihnen bei der weiteren Bearbeitung Ihres Anliegens helfen kann.
Wir entschuldigen uns aufrichtig für die entstandenen Unannehmlichkeiten und die mangelnde Kommunikation.
HERZ P1 Kundensupport
I’m not a “techie”
I’m not a “techie” so setting up etc. getting my info is quite simple. The price was also a great selling point. I had compared quite a few and this one had many features more expensive ones had.
9 octobre 2026
Avis spontané
Réponse de Herz P1
Hi Sylvia,
Thank you for sharing your experience! We’re glad to hear that setting up your HERZ P1 and accessing your health information has been simple and straightforward, even without being particularly tech-savvy.
It’s also great to know that the price and range of features stood out when you compared it with other options. We appreciate your trust in HERZ P1 and hope you continue enjoying the benefits of your device!
HERZ P1 Customer Support
I have only had it for three days
I have only had it for three days, but I am very impressed with all the functions it can monitor. I bought it per recommendation from my Dr to monitor my sleep, and I hate wearing watches. Very detailed report. Easy to program app and it looks great. I have gotten several compliments on the style of the black ring.
14 octobre 2026
Avis spontané
Réponse de Herz P1
Hi Rick,
Thank you for the wonderful review! We’re delighted to hear that you’re impressed with the range of features, detailed reports, and easy-to-use app. It’s great that the HERZ P1 offers a comfortable alternative to wearing a watch while helping you keep track of your sleep.
We’re also happy to hear you’re enjoying the sleek black design and receiving compliments on its style!
Thank you for choosing HERZ P1. We hope you continue enjoying your experience!
HERZ P1 Customer Support
Everything is great
Everything is great, I had issues with sizing and was told quickly what I needed to do to get the replacement. The ring is also great, it tracks everything that I need
14 octobre 2026
Avis spontané
Réponse de Herz P1
Hi Brooke,
Thank you for the great feedback! We’re glad our team was able to guide you through the sizing issue and help you get the replacement process started quickly. It’s wonderful to hear that you’re enjoying your HERZ P1 ring and that it tracks the information you need.
We appreciate your trust in HERZ P1 and hope you continue enjoying your ring!
HERZ P1 Customer Support
Ordering was easy
Ordering was easy. I had a question before buying and called. The representative was very friendly and informative. The Herz P1 arrived when the email said it would arrive. The Herz P1 arrived as advertised. The Herz P1 is awesome. I use the Herz P1 everyday.
8 octobre 2026
Avis spontané
Réponse de Herz P1
Hi Dennis,
Thank you for the wonderful review! We’re happy to hear that ordering was easy, your questions were answered by our friendly support team, and your HERZ P1 arrived right on schedule. It’s especially great to know that you’re enjoying it and using it every day.
We truly appreciate your trust in HERZ P1 and are grateful you took the time to share your experience!
HERZ P1 Customer Support
I love the smart band to track my stats…
I love the smart band to track my stats while at rest and while working out at gym or riding bike on bikeway. I used it to verify Heart Rate was correct on the step machine at the gym. Numbers were comparable.
13 octobre 2026
Avis spontané
Réponse de Herz P1
Hi Cynthia,
Thank you for sharing your experience! We’re glad you’re enjoying your smart band for tracking your stats while resting, working out at the gym, and riding your bike. It’s great to hear that the heart rate readings were comparable to the gym’s step machine during your check.
We appreciate your support and hope your smart band continues to be a helpful companion in your fitness routine!
HERZ P1 Customer Support
Wir haben eine Personenwaage bei Herz1 …
Wir haben eine Personenwaage bei Herz1 bestellt. Angeblich hätten wir 3 bestellt,dafür wurde uns auch das Geld abgebucht. Auf Emails zum Widerruf des Kaufs wurde nicht reagiert. Eine telefonisch versprochene Bearbeitung der Sache, blieb bisher aus. Wir können vor dieser Firma nur warnen! Einer anderen Kundin ist im September das Gleiche passiert. Finger weg!!
30 septembre 2026
Avis spontané
Réponse de Herz P1
Hallo H.M.,
wir bitten um Entschuldigung für die Unklarheiten bezüglich der Anzahl der bestellten Waagen und der Kosten Ihrer Bestellung. Zudem entschuldigen wir uns dafür, dass Ihre E-Mails zur Stornierung unbeantwortet blieben und die telefonisch besprochene Lösung bisher nicht umgesetzt wurde.
Wir verstehen, wie frustrierend diese Situation sein muss – insbesondere, da Sie bereits mehrfach versucht haben, das Problem zu lösen. Wir würden uns freuen, wenn Sie uns die Gelegenheit geben, Ihre Bestellung und die bisherige Kommunikation zu prüfen, um den Sachverhalt zu klären und eine Lösung herbeizuführen.
Bitte teilen Sie uns Ihre Bestellnummer sowie die beim Kauf verwendete E-Mail-Adresse mit, damit unser Team Ihren Fall prüfen kann.
HERZ P1 Kundenservice
So far p-1 ring working as described.
So far p-1 ring working as described.
13 octobre 2026
Avis spontané
Réponse de Herz P1
Hi Paul,
Thank you for your feedback! We’re glad to hear your HERZ P1 ring is working as described so far. We appreciate you choosing HERZ P1 and hope you continue to enjoy using it!
HERZ P1 Customer Support
My ring is good and I like it so far
My ring is good and I like it so far
My wife ring in the other hand is smaller than the size test ring I guess if we knew I would have order 1 bigger size. Other than that all is good for now
12 octobre 2026
Avis spontané
Réponse de Herz P1
Hi Martin,
Thank you for sharing your feedback! We’re glad you’re enjoying your ring so far. We’re sorry to hear that your wife’s ring fits smaller than expected, even after using the sizing kit. We understand how frustrating that can be when ordering the right size.
If she needs help with a size exchange, please reach out to our support team, and we’ll be happy to guide you through the available options.
We appreciate your trust in HERZ P1 and hope you both continue enjoying your rings!
HERZ P1 Customer Support
No product, Low service
Still haven’t received the product. It’s been “out for delivery “ since Friday. Service to date is poor to medium. I hope the actual product is better than that.
Update: Product arrived…we will see?
11 octobre 2026
Avis spontané
Réponse de Herz P1
Hi EJ,
We’re sorry your order has been delayed and that the tracking has shown “out for delivery” since Friday without your package arriving. We understand how frustrating this is, and we apologize that your experience with our service has fallen short so far.
Please share your order number so we can look into the shipment and help clarify what’s happening with the delivery. We appreciate your patience and hope to turn this experience around for you.
HERZ P1 Customer Support
Herz P1 Smart-Waage
Herz P1 Smart-Waage
Ich habe meine Herz P1 Smart-Waage am 21.09.2026 bestellt und bekomme ständig E-Mails, dass mein Ring bald geliefert wird. Auf meinen Hinweis, dass ich keinen Ring sondern eine Waage bestellt habe, erhielt ich noch keine Antwort, auch nicht, wie lange die Lieferung noch dauert. Seit dem 23.09.2026 werden keine aktuellen Lieferdaten übermittelt. Heute sind nun 17 Tage vergangen und die Waage ist immer noch nicht angekommen. Hier meine Bestellnummer: #129514
Nun bin ich richtig sauer. Es sind nun über 3 Wochen vergangen und die Waage wurde immer noch nicht geliefert! Seit 30.09.2026 keine neuen Lieferdaten. Und der Gipfel ist, dass man dafür auch noch Zoll bezahlen soll? Kein Hinweis bei der Bestellung, dass die Waage aus den USA kommt. Dreister geht es gar nicht mehr. 1 Stern ist noch zu viel.
21 septembre 2026
Avis spontané
Réponse de Herz P1
Hallo Kath,
wir entschuldigen uns aufrichtig für die anhaltende Verzögerung bei Ihrer Bestellung der Smart Scale (Bestellnr. 129514), die fehlerhaften E-Mails mit Bezug auf einen Ring sowie das Ausbleiben von Updates durch unser Team. Wir verstehen, wie frustrierend es ist, wochenlang auf eine Bestellung zu warten, ohne klare Informationen zur Lieferung zu erhalten.
Zudem bitten wir um Entschuldigung für die unerwarteten Zollgebühren und verstehen Ihren Unmut darüber, dass der Versandort sowie mögliche Zusatzkosten während des Bestellvorgangs nicht eindeutig kommuniziert wurden.
Eine solche Erfahrung möchten wir unseren Kunden nicht bieten. Wir möchten, dass unser Team Ihre Bestellung und die bisherige Korrespondenz prüft, um den Versandstatus zu klären und auf Ihre Anliegen einzugehen.
HERZ P1 Kundenservice
Réponse de Herz P1
Hi Allison,
Thank you for sharing your experience! We’re glad you’re enjoying the comfort and convenience of wearing your HERZ P1 instead of a watch. We appreciate your support and hope you continue enjoying it!
HERZ P1 Customer Support
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