I have used my Band for several days so far; and it seems to work well. I finally found the page where I could enter my age (it had me at 38, I'm twice that!), weight, etc. One small anomaly: even th... Voir plus
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I’m new to the Herz P1 BP wrist monitor and set up took time a patience as I navigated the detailed instructions. I’m also investing the time to do cross checks with my BP arm cuff from Omron that I’v... Voir plus
L'entreprise a répondu
Wonderful Customer Service Folks !! They have all been so helpful and kind and the last call was to help me sync my iPhone with the ring; and all is going well. There is so much information you get... Voir plus
L'entreprise a répondu
I can only compare to my Boots own brand oximeter i bought about 6 years ago. It’s been very good although a bit slow and inaccurate on the very low readings. So in comparison the Herz PI seems to be... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Herz P1 is a health and wellness brand focused on making wearable technology simple and accessible.
Coordonnées de contact
3,9
Bien
596 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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I love how comfortable this band is
I love how comfortable this band is. I purchased the light pink, woven band. I was surprised to find a black, waterproof band included! And the App is terrific. It has everything I need. I am very happy with my purchase.
1 octobre 2026
Avis spontané
Réponse de Herz P1
Hi M.H.,
Thank you for the wonderful feedback! We’re so glad you’re loving the comfort of your light pink woven band and that the extra black waterproof band was a pleasant surprise. It’s also great to hear that you’re enjoying the app and finding everything you need in one place.
We really appreciate your support and are happy to know you’re enjoying your purchase!
HERZ P1 Customer Support
We purchased two rings however we…
We purchased two rings however we picked the wrong size HerzP1 was quick to replace our rings and we have loved having them since. They look good and we can get a lot of health benefits from them
25 septembre 2026
Avis spontané
Réponse de Herz P1
Hi Sue,
Thank you for the wonderful feedback! We’re glad we could make the size exchange quick and easy for you, and it’s great to hear you’re both enjoying your HERZ P1 rings. We’re happy you like the look and the health insights they provide.
We truly appreciate your support and hope you continue enjoying your rings!
HERZ P1 Customer Support
I am pretty happy with my ring so far
I am pretty happy with my ring so far. The battery only lasts a couple of days before needing to be recharged, but the information it provides is just what I was looking for. I am curious about the times my ring, when I am wearing it will flash red or green for a few seconds. What is the reason for this? The company has been very responsive and patient with all of my questions and needs each time I have reached out.
1 octobre 2026
Avis spontané
Réponse de Herz P1
Hi Pat,
Thank you for sharing your experience! We’re glad to hear the HERZ P1 is providing the information you were looking for and that our support team has been able to help with your questions.
The red and green flashes are part of the ring’s sensor activity as it takes readings. We appreciate you mentioning the battery life as well, and we’ll make sure your feedback is shared with our team.
Thank you again for your support!
HERZ P1 Customer Support
Love it
Love it. Seems fairly accurate and I like the app. Easy to use and get your information. So far, so good.
30 septembre 2026
Avis spontané
Réponse de Herz P1
Hi Donna,
Thank you for the great feedback! We’re glad you’re enjoying your HERZ P1, especially the easy-to-use app and how simple it is to access your information. We really appreciate your support and are happy to hear things are going well so far!
HERZ P1 Customer Support
Got this ring for my mom
Got this ring for my mom. Works great! Thanks!
30 septembre 2026
Avis spontané
Réponse de Herz P1
Hi Gayle],
Thank you for the kind feedback! We’re so glad to hear the HERZ P1 is working great for your mom. We really appreciate you choosing us and hope she continues enjoying it!
HERZ P1 Customer Support
complicated maybe its me will keep…
complicated maybe its me will keep tryinmg
23 septembre 2026
Avis spontané
Réponse de Herz P1
Hi Customer,
Thank you for giving HERZ P1 a try! We understand that getting familiar with a new device and app can take a little time. We appreciate your patience and willingness to keep trying. If you need any help along the way, our support team is always happy to assist.
HERZ P1 Customer Support
Ich habe die Waage am 10.9.2026…
Ich habe die Waage am 10.9.2026 bestellt und bezahlt.
Angeblich soll sie unterwegs sein.
Der Trackingcode, der mir zugesandt wurde, hat aber nie funktioniert und die Waage ist bis heute (30.9.2026) NICHT bei mir angekommen.
Auf meine Nachfrage, wann ich mit der Zustellung rechnen kann, habe ich eine Woche später noch keine Antwort erhalten.
Das ist ein katastrophales Geschäftsgebaren!!
30 septembre 2026
Avis spontané
Réponse de Herz P1
Hallo Cora,
es tut uns sehr leid, dass es bei Ihrer Waagen-Bestellung zu Frustration und Verzögerungen gekommen ist. Wir verstehen, wie enttäuschend es ist, wenn die Sendungsverfolgung nicht funktioniert, die Lieferung ausbleibt und man zudem keine Antwort auf seine Nachfrage erhält.
Bitte teilen Sie uns Ihre Bestellnummer mit, damit wir den Versand direkt überprüfen und Ihnen schnellstmöglich ein Update geben können. Wir entschuldigen uns zudem für die mangelnde Kommunikation und danken Ihnen für den Hinweis.
HERZ P1 Kundenservice
The health monitoring and no program to…
The health monitoring and no program to buy are great, but the battery life is nowhere near a month as advertised. I got two weeks at first and now just a day or two. I tried to email support but the email couldn’t go through.
30 septembre 2026
Avis spontané
Réponse de Herz P1
Hi Mary,
Thank you for sharing your experience. We’re glad you’re enjoying the health monitoring and the fact that there’s no subscription required, but we’re sorry to hear about the battery life and the trouble reaching our support team. We understand how frustrating that can be, especially when the battery performance has changed over time.
Please send us your order number, and we’ll be happy to look into the battery issue and help get you connected with our support team.
HERZ P1 Customer Support
Réponse de Herz P1
Hi Joni,
Thank you for the wonderful feedback! We’re so glad to hear you’re loving your HERZ P1 and enjoying how much it can keep track of. We really appreciate your support and hope you continue enjoying it!
HERZ P1 Customer Support
Frustrated AF
I ordered my ring on September 8 with expedited shipping. Once I received the shipping notification, I noticed that the street address was correct however the city/state/zip was the one I entered for my billing address. I reached out to customer service and they asked me via email to confirm the shipping address. I typed out the shipping address ONLY and was told that is where the replacement ring is being shipped to. The tracking information provided to me for the replacement shows it has gone to the incorrect address AGAIN! At this point, I am so disappointed and disgusted. How does this happen twice? I was refunded the shipping cost but still... no package
8 septembre 2026
Avis spontané
Réponse de Herz P1
Hi Christina,
We’re truly sorry for the repeated shipping error and the frustration this has caused. We understand how upsetting it is to carefully confirm the correct shipping address with our team, only to see the replacement sent to the wrong address again.
Having this happen twice is not the experience we want for our customers, and we sincerely apologize for the inconvenience and disappointment. While we’re glad the expedited shipping fee was refunded, we understand that this does not resolve the bigger issue of still not receiving your ring.
Please send us your order number so we can have our team review the shipment and address issue directly and determine the next steps.
HERZ P1 Customer Support
Customer service is excellent
Customer service is excellent, I had a problem with a size, but the service team lept into action and sorted the mess I'd made. I'm very happy with the outcome. Ive ordered another item and received it on time.
29 septembre 2026
Avis spontané
Réponse de Herz P1
Hi Ms. Ramsdale,
Thank you for the lovely feedback! We’re delighted to hear our customer service team was able to resolve the sizing issue and turn things around for you. We’re also glad your new order arrived on time and that you’re happy with the outcome.
Your kind words mean a lot to our team, and we truly appreciate your continued trust in HERZ P1!
HERZ P1 Customer Support
Hey, Thank you!
Excellent product and customer service and delivery time.
27 septembre 2026
Avis spontané
Réponse de Herz P1
Hi AD,
Thank you for the wonderful feedback! We’re so glad to hear you’re happy with the product, customer service, and delivery experience. We truly appreciate you taking the time to share your experience and support HERZ P1!
HERZ P1 Customer Support
App only reads 1 device
The devices work great and is giving me a lot of information. The only way to make it better is to have the app read both the ring and the band. If I purchased both items only one of them can be utilized with the app.
25 septembre 2026
Avis spontané
Réponse de Herz P1
Hi Dan,
Thank you for the feedback! We’re glad to hear both devices are working well and giving you useful information. We completely understand the frustration of having both products but not being able to view them together through the same app.
Being able to integrate the ring and band into one app would certainly make things more convenient, and we appreciate you highlighting this. We’ll share your suggestion with our product team for consideration.
HERZ P1 Customer Support
The fit is good based on your size…
The fit is good based on your size guide. LOVE that there is no fee for the app. Wish the app would provide the percent of charge left in the ring to know if the battery is low. After a few days of wear I do like it. Still a little unsure but time will tell.
27 septembre 2026
Avis spontané
Réponse de Herz P1
Hi,
Thank you for sharing your first impressions! We’re glad to hear the fit is working well with our size guide and that you’re enjoying the fact that there’s no subscription fee for the app.
We also appreciate your suggestion about showing the ring’s battery percentage. Having a clearer battery indicator would certainly make it easier to know when a recharge is needed, and we’ll pass this feedback along to our product team.
We’re happy to hear you’re enjoying the ring so far, and we hope it continues to impress as you spend more time with it!
HERZ P1 Customer Support
Quick and easy set up...
Delivery was fast and set up was very easy. Size was right on from the measurements I took and I like the function of it so far. Had it on for 3 days now and I feel that I am getting the info I was looking for. Thank you.
28 septembre 2026
Avis spontané
Réponse de Herz P1
Hi William,
Thank you for sharing your first impressions! We’re glad to hear your HERZ P1 arrived quickly, the setup was easy, and the sizing worked out perfectly. It’s great to know that after just a few days, you’re already getting the information you were looking for.
We really appreciate your support and hope you continue enjoying the ring!
HERZ P1 Customer Support
The Hertz ring arrived promptly
The Hertz P1 ring arrived promptly with good back up and communications from the company and the set up has gone well and straight forward - Not yet set a series of objectives and while wearing a ring that monitors some of my health functions isnt going to change me overnight, it does raise awareness, which can be no bad thing !
27 septembre 2026
Avis spontané
Réponse de Herz P1
Hi Mike,
Thank you for sharing your first impressions! We’re glad to hear your HERZ P1 arrived promptly, the communication and support have been helpful, and the setup was straightforward.
We also really like your perspective on how health tracking can raise awareness without expecting overnight changes. Sometimes simply having a clearer picture of your daily habits can be a helpful first step toward setting meaningful goals.
We appreciate your thoughtful feedback and hope you continue enjoying the HERZ P1!
HERZ P1 Customer Support
Works great
Works great. It set to let you know if your O2 goes into the danger zone. It would have been 5 stars but wanted it to come more timely, a little sooner.
26 septembre 2026
Avis spontané
Réponse de Herz P1
Hi Pamela,
Thank you for the feedback! We’re glad to hear the product is working well for you and that you’re finding the oxygen monitoring and alerts useful. We’re sorry the delivery took longer than expected, though—we understand how disappointing it is to have to wait when you’re looking forward to receiving your order.
We appreciate your patience and your feedback on the shipping experience. We’ll share it with our team as we continue working to improve delivery times.
HERZ P1 Customer Support
So glad I found herz1
So far, I've been really happy with the price, and it's easy to use. I enjoy the feedback, especially from my yoga classes and sleep.
27 septembre 2026
Avis spontané
Réponse de Herz P1
Hi Renee,
Thank you for the great feedback! We’re glad to hear you’re happy with the value and finding the HERZ P1 easy to use. It’s wonderful to know you’re enjoying the feedback from your yoga sessions and sleep tracking as well.
We really appreciate you sharing your experience and hope you continue enjoying your HERZ P1!
HERZ P1 Customer Support
Great product and service
Great product and service! Been so helpful and links directly with my Apple phone seamlessly! So thrilled!
27 septembre 2026
Avis spontané
Réponse de Herz P1
Hi Michelle,
Thank you for the fantastic feedback! We’re thrilled to hear you’re enjoying both the HERZ P1 and our service. It’s great to know the ring connects seamlessly with your Apple phone and has been helpful for you.
We really appreciate your support and are so happy to hear you’re thrilled with your experience!
HERZ P1 Customer Support
Decent wristband.
Ultimately, this will be a positive review with one glitch that may or may not be a deal breaker for you. Firstly, this is a cracking wristband if you want the most basic, easy to understand, least techy band with everything so straightforward it’s almost analogue. Everything is there for you on the homepage in the form of boxes…activity, sleep, heart rate, sport, blood oxygen, the lot. Just click on any of those boxes and all the info is right there, easy to understand…and I’m a 55 year old techy dinosaur.
The glitch…if you’re buying this for the main reason of monitoring your sleep patterns, it’s not for you. The sleep measurement is wildly inaccurate…I found that after I’ve been asleep for a few hours then got up for the toilet, after I went back to sleep, only the sleep from the toilet break was registered and the few hours before were lost…also it would have me still asleep when I knew I was awake, having a coffee in bed chatting to my wife. However, I wasn’t bothered about this because I know almost exactly when I fall asleep and when I wake up. I bought this band for all the other stuff, so I’m happy with it and that’s why I gave it 4 stars.
To summarise…if you’re a techy dinosaur like myself and want the most basic, easy to understand abacus-like fitness band without all the ridiculous gizmo add-ons…this is the one for you. If the main reason is to monitor your sleep…nope, not for you.
Quick tip…if you buy it, you’ll receive a couple of emails telling you it’s on the way, then asking you how it’s going once you receive it…if you have any questions, use this email thread to ask and you’ll receive answers generally by next working day. All in all…worth it.
3 septembre 2026
Avis spontané
Réponse de Herz P1
Hi James,
Thank you for such a detailed and thoughtful review! We’re really glad to hear you’re enjoying the straightforward interface and finding the information easy to access and understand. We especially appreciate the “techy dinosaur” description—it gave us a smile!
We’re sorry the sleep tracking hasn’t been as reliable as you expected. We understand how frustrating it can be when sleep periods or awake time aren’t recorded accurately, and we’ll share your specific feedback with our product team.
We’re also glad the rest of the features are working well for you and that our email support has been helpful. Thanks again for the honest feedback and for giving the band a try!
HERZ P1 Customer Support
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