I ordered two herz rings in July 2026 with warranty package for both. I have since sent one ring back and after close to 4 months with constant email no response or credit for the returned ring. The... Voir plus
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Lisez les avis des autres
I have used my Band for several days so far; and it seems to work well. I finally found the page where I could enter my age (it had me at 38, I'm twice that!), weight, etc. One small anomaly: even th... Voir plus
L'entreprise a répondu
I’m new to the Herz P1 BP wrist monitor and set up took time a patience as I navigated the detailed instructions. I’m also investing the time to do cross checks with my BP arm cuff from Omron that I’v... Voir plus
L'entreprise a répondu
I ordered a wrist band but overlooked your email requesting my address for about a week, maybe this requirement should be included when a purchase is made. I also needed to ask a friend who has IT kn... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Herz P1 is a health and wellness brand focused on making wearable technology simple and accessible.
Coordonnées de contact
3,9
Bien
603 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Everything was great
Everything was great! Best smart ring I've had. Customer service is the best!
22 septembre 2026
Avis spontané
Réponse de Herz P1
Hi Laura,
Thank you so much for the wonderful feedback! We’re thrilled to hear you’re enjoying your HERZ P1 and had such a great experience with our customer service. Your kind words mean a lot to our team!
HERZ P1 Customer Support
Great experience
Fast shipping, easy to work out, seems accurate
I can now monitor my activities and the quality of my sleep
I had a smart watch but it was giving me a rash on my wrist. I have no rash with the smart ring, and so far it's working very well
22 septembre 2026
Avis spontané
Réponse de Herz P1
Hi Celine,
Thank you for sharing your experience! We’re glad to hear your HERZ P1 arrived quickly, has been easy to use, and is helping you keep track of your activity and sleep. It’s also great to hear that the ring has been a more comfortable option for you compared with wearing a smartwatch on your wrist.
We really appreciate your feedback and are happy to hear that everything is working well so far!
HERZ P1 Customer Support
I'm pleased with this blood pressure…monitor so far
I'm pleased with this blood pressure monitor thus far. That said, I have some concerns about its accuracy. To validate the readings, I'll need to compare them against my primary physician's measurements.
21 septembre 2026
Avis spontané
Réponse de Herz P1
Hi Johanne,
Thank you for sharing your experience with the HERZ P1 Blood Pressure Monitor. We’re glad to hear that you’re pleased with it so far.
We completely understand your concern about the accuracy of the readings, and we appreciate you taking the time to compare them with measurements from your physician. Feedback like this is valuable as it helps us better understand our customers’ experiences with the device.
We hope the monitor continues to be a useful part of your routine, and we appreciate you choosing HERZ P1 and sharing your honest feedback with us.
HERZ P1 Customer Support
I like the simplicity. Worth giving it a try.
I thought I would like the simplicity of wearing a ring rather than a smartwatch. I have worn a smart watch for many many years. The transition to the ring requires changing my expectation of the information I'm used to seeing just by looking at my watch. I was willing to give it a try but it's just not for me. First of all I liked being able to check the time easily and look at my progress and steps and distance just by glancing at my watch. I now have to open an app on my phone. I also found that the ring did not accurately record my steps. Well I sat at my computer typing it was logging steps. The other data such as heart rate 02 recording and sleep data are just fine. I was not comfortable wearing the ring on the one finger I thought would work. Throughout the day I changed my ring to different fingers because it's uncomfortable to wear on the same finger all the time. I found that when I was driving my car and my hand was on the steering wheel keeping the ring on either of my pointer fingers was very uncomfortable. There are several other activities such as lifting weights raking leaves or doing the dishes I felt the ring and it just wasn't comfortable.
18 septembre 2026
Avis spontané
Réponse de Herz P1
Hi Galynn,
Thank you for taking the time to share such detailed and honest feedback. We completely understand that switching from a smartwatch to a smart ring can require adjusting to a different way of accessing information.
We’re sorry to hear that the HERZ P1 didn’t fit comfortably into your daily routine, particularly with the step tracking and wearing comfort during activities such as driving, exercising, and household tasks. We’re glad to hear that you found the heart rate, oxygen, and sleep data useful, but we understand that the overall experience needs to work for your lifestyle.
Your detailed feedback is incredibly valuable and will be shared with our product team as we continue working to improve the experience.
Thank you for giving HERZ P1 a try.
HERZ P1 Customer Support
Very easy to use
Very easy to use. Appreciate the text follow ups. Also the memory for two people make it easier for giving info to doctors for both of us
21 septembre 2026
Avis spontané
Réponse de Herz P1
Hi Kevin,
Thank you so much for your wonderful feedback! We’re glad to hear that you find the HERZ P1 easy to use and that you appreciate the text follow-ups.
It’s also great to hear that the two-person memory feature makes it easier for both of you to keep track of your information and share it with your doctors when needed.
Thank you for choosing HERZ P1 and for taking the time to share your experience. We truly appreciate your support and hope the monitor continues to be a helpful part of your routine!
HERZ P1 Customer Support
Great customer service
Great customer service, easy to set up and I love the look of the ring!
21 septembre 2026
Avis spontané
Réponse de Herz P1
Hi Mary,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a great experience with our customer service and found the HERZ P1 easy to set up.
We’re also glad you love the look of the ring! It’s always great to hear when customers enjoy both the style and the experience.
Thank you for choosing HERZ P1 and for taking the time to share your kind words. We truly appreciate your support!
HERZ P1 Customer Support
I love the body composition data
It is great to have all this very helpful data for tracking my journey to greater health. I wasn't sure if I was maintaining muscle mass, or not. Sure enough, muscle mass is maintaining as I shed extra body fat.
21 septembre 2026
Avis spontané
Réponse de Herz P1
Hi Brinn,
Thank you so much for sharing your experience! We’re glad to hear that you’re finding the HERZ P1’s data helpful as you track your health and fitness journey.
It’s great to know that the body-composition insights are giving you a better picture of your progress and helping you keep an eye on changes in muscle mass and body fat over time.
We hope the information continues to be a useful tool as you work toward your goals. Thank you for choosing HERZ P1 and for sharing your experience with us!
HERZ P1 Customer Support
Not as easy to work with as I thought.
19 septembre 2026
Avis spontané
Réponse de Herz P1
Hi Michael,
Thank you for sharing your honest feedback. We’re sorry to hear that the HERZ P1 hasn’t been as easy to use as you expected.
We understand that getting familiar with a new device and its app can sometimes take some time, and we’d like to make the experience easier for you. If there’s a particular feature or part of the setup you’re having trouble with, please reach out to our support team and we’ll be happy to assist.
We appreciate you giving HERZ P1 a try and sharing your feedback with us.
HERZ P1 Customer Support
fast delivery great value for money and…
fast delivery great value for money and works great and easy set up Thanks
17 septembre 2026
Avis spontané
Réponse de Herz P1
Hi Steve,
Thank you so much for your wonderful feedback! We’re glad to hear that your HERZ P1 arrived quickly, was easy to set up, and is working great for you.
It’s also great to know that you feel you’re getting excellent value for your money. We truly appreciate you choosing HERZ P1 and taking the time to share your experience.
We hope you continue enjoying the ring and all the helpful insights it provides!
HERZ P1 Customer Support
It was easy to set up and use
It was easy to set up and use. I love seeing all my information in one place, making tracking my progress easy. It arrived quickly and is a great value for the money.
14 septembre 2026
Avis spontané
Réponse de Herz P1
Hi Donna,
Thank you so much for your wonderful feedback! We’re glad to hear that you found the HERZ P1 easy to set up and use, and that having all your information in one place makes it easier to track your progress.
We’re also happy that your order arrived quickly and that you feel the HERZ P1 offers great value for the money.
Thank you for choosing HERZ P1 and for taking the time to share your experience. We truly appreciate your support and hope you continue enjoying your ring!
HERZ P1 Customer Support
So far so good
So far so good! Easy to navigate setting up account and goals. Ring looks and feels great. Stats that it gives is very insightful. Happy customer!
20 septembre 2026
Avis spontané
Réponse de Herz P1
Hi Mel G,
Thank you so much for your great feedback! We’re thrilled to hear that you found the account and goal setup easy to navigate and that you’re enjoying the look and feel of your HERZ P1.
It’s wonderful to know that you’re finding the health insights useful and that you’re already a happy customer. We hope you continue exploring the features and getting even more value from your ring.
Thank you for choosing HERZ P1 and for sharing your experience with us!
HERZ P1 Customer Support
Réponse de Herz P1
Hi Seth,
Thank you so much for your kind feedback! We’re glad to hear that you’re happy with the readings, the look and feel of the HERZ P1, and the value it offers.
We truly appreciate you choosing HERZ P1 and taking the time to share your experience. We hope you continue enjoying your ring and all the insights it provides!
HERZ P1 Customer Support
Als Kunde wird man ignoriert
Habe eine Körperfettwaage bestellt und mich dann aber umentschieden. Am gleichen Tag hab ich den Widerspruch per Email zugesandt. Leider war die Waage schon verpackt und auf dem Weg, was ich nicht ganz nachvollziehen kann. Hab die Waage am 16.09.26 erhalten und musste noch Zoll zahlen. Hab auch hier an diesem Tag gleich eine Email geschickt um zu erfahren wie ich die Waage zurückschicken kann. Ich erhalte einfach keine Antwort. Wenn das das Geschäftsmodell ist dann ist die Firma nicht zu empfehlen.
18 septembre 2026
Avis spontané
Réponse de Herz P1
Hallo Kunde,
es tut uns leid, von Ihren Erfahrungen zu hören. Wir verstehen, wie frustrierend es gewesen sein muss, eine Stornierung am selben Tag zu beantragen, nur um festzustellen, dass die Bestellung bereits versandt worden war – insbesondere nachdem Sie auch noch Zollgebühren entrichten mussten.
Wir bedauern zudem sehr, dass Sie uns am 16. September bezüglich der Rücksendung kontaktiert haben, aber keine Antwort erhalten haben. Ein solcher Kommunikationsstandard entspricht keinesfalls dem, was wir unseren Kunden bieten möchten.
Wir würden uns Ihre Bestellung und Ihren Rücksendeantrag gerne ansehen und Ihnen bei der Klärung der weiteren Schritte helfen. Bitte teilen Sie uns Ihre Bestellnummer mit, damit unser Support-Team Ihren Fall zuordnen und Ihnen direkt weiterhelfen kann.
Wir entschuldigen uns aufrichtig für den entstandenen Frust und die Unannehmlichkeiten.
HERZ P1 Kundenservice
Best purchase
To date the ring has aspired to my expectations and wishing I had purchased long ago. It has not faulted so far & am very pleased with my acquirement thank you!
2 septembre 2026
Avis spontané
Réponse de Herz P1
Hi Consumer,
Thank you so much for your wonderful feedback! We’re thrilled to hear that your HERZ P1 has lived up to your expectations and that you’re so pleased with your purchase.
It’s great to know that the ring has been working reliably for you so far and that you’re enjoying the experience. We love hearing that you wish you had discovered HERZ P1 sooner!
Thank you for choosing HERZ P1 and for taking the time to share your experience. We truly appreciate your support and hope you continue enjoying your ring!
HERZ P1 Customer Support
It's only been a day but great so far 👌
It's only been a day but great so far 👌
17 septembre 2026
Avis spontané
Réponse de Herz P1
Hi Daryl,
Thank you for sharing your first impression! We’re glad to hear that your HERZ P1 experience has been great so far.
It’s only been a day, but we hope you continue enjoying the ring and discovering all the features and insights it has to offer as you spend more time with it.
Thank you for choosing HERZ P1 and for taking the time to share your feedback. We truly appreciate your support!
HERZ P1 Customer Support
I have only had the band for 2 days
I have only had the band for 2 days and I like how it downloads most of the data it collects in the Apple Health app
17 septembre 2026
Avis spontané
Réponse de Herz P1
Hi Jackie,
Thank you for sharing your first impressions! We’re glad to hear that you’re enjoying your HERZ P1 Fitness Band so far and that you like how it syncs much of the data it collects with Apple Health.
It’s great that you’re already finding the integration useful after just a couple of days. We hope you continue exploring the band and discover even more features that fit into your daily routine.
Thank you for choosing HERZ P1 and for taking the time to share your experience. We truly appreciate your support!
HERZ P1 Customer Support
The product (BPM) is wonderful and very…
The product (BPM) is wonderful and very easy to use. The pulse/oxygen is also very easy to use, very fast readings and accurate!
My original order was sent to an unknown address, and I contacted your company about it. You were so kind and resent my order to the proper address. I am more than grateful for that kindness.
17 septembre 2026
Avis spontané
Réponse de Herz P1
Hi Byakola,
Thank you so much for sharing your wonderful experience! We’re delighted to hear that you find the BPM easy to use and that the pulse and oxygen readings are quick and convenient.
We’re also glad our team was able to help when your original order was sent to the wrong address and get a replacement sent to the correct one. It means a lot to hear that our support made a positive difference.
Thank you for your kind words, your patience, and for choosing HERZ P1. We truly appreciate your support and are so happy to hear that you’re pleased with your purchase!
HERZ P1 Customer Support
Easy to set up and gives me information…
Easy to set up and gives me information I can use to be healthier.
15 septembre 2026
Avis spontané
Réponse de Herz P1
Hi Linda,
Thank you so much for your feedback! We’re glad to hear that you found the HERZ P1 easy to set up and that you’re finding the information useful for staying more aware of your health and daily habits.
We hope you continue enjoying the insights and features as you get more familiar with the ring.
Thank you for choosing HERZ P1 and for taking the time to share your experience. We truly appreciate your support!
HERZ P1 Customer Support
So far its been great
So far its been great. The battery charge is longer than my other ring. And i am very happy with this replacement. Thank you so much.
15 septembre 2026
Avis spontané
Réponse de Herz P1
Hi Albania,
Thank you so much for sharing your experience! We’re thrilled to hear that your replacement HERZ P1 is working well and that you’re enjoying the longer battery life compared with your previous ring.
We’re especially glad we could get you a replacement that you’re happy with. Thank you for giving HERZ P1 another chance and for taking the time to share your positive feedback.
We hope you continue enjoying the ring and all the insights it provides!
HERZ P1 Customer Support
Réponse de Herz P1
Hi Barbara,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you find the HERZ P1 easy to use and comfortable to wear.
It’s great to know you’re loving your ring and enjoying the experience so far. We truly appreciate you choosing HERZ P1 and taking the time to share your feedback.
We hope you continue enjoying all the features and insights your ring has to offer!
HERZ P1 Customer Support
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