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Lisez les avis des autres

Noté 4 sur 5 étoiles

I was hesitant at first after looking at Facebook and seeing the people oddly enough complaining about getting bad starters(after I’d already ordered a starter). But the price was great shipping was r... Voir plus

Noté 1 sur 5 étoiles

Never received my part, both USPS and Hex claimed no wrong doing, the delay cost me time and money waiting on a part that never came. Hex's customer service is terrible,as in either pure AI or robot t... Voir plus

Noté 5 sur 5 étoiles

Hex Auto Parts has delivered solid dependable automotive parts at excellent prices to me in now my second experience with them. I have found their shipping to be prompt and efficient. Excellent Pri... Voir plus

Noté 5 sur 5 étoiles

Great price for 1 wire alternator, it works works well. Ended up having to connect an extra wire for the regulator to the ignition circuit so that it would charge, but that wasn't a big deal and is t... Voir plus

À propos de l'entreprise

  1. Magasin de pièces détachées automobiles
  2. Magasin d'accessoires automobiles

Écrit par l'entreprise

Welcome to Hexautoparts - a best place for parts and accessories of car, truck, ATV, Motocycle, Boat and Mower by a leading company Bizslink LLC. Our company own the brands MaxMotosports, HexAutoparts, ForevRunMotor which offer more quality and service online. We have proudly claimed that our standard Moto Parts and Performance accessories meet or exceed OEM specifications. And we offer all items at competitive price and free shipping. Our leading categories are Auto/ Motor Brake Pads & Rotor, Motor/ATV Chain & Sprocket, Drive Shaft Axle, Motor Starter,Wheel Spacers, Control Arm, AC compressor, Sensors etc.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

715 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,5

Tous les avis

(715)

34 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Angry Customer

I was sold a defective starter & have been ran around the block trying to get a replacement or refund. I have since had to buy a starter from a local dealer because I was without a vehicle. I will never order from here again & I lost my money, I was refused a refund!

14 avril 2022
Logo de HexAutoParts

Réponse de HexAutoParts

Hi,We feel so sorry for the unhappy shopping experience.But we check it we never receive your messages or call before even never know you received a defective one. Why did you say have been ran around the block trying to get a replacement or refund.
I was refused a refund ?
We are a reliable seller and we provide good return policy, every product is backed by a 6-months Warranty and a 30-day return policy from the date of purchase.
For your case,could you pls tell us more details about your problem and give us some pictures about the defective starter? Then we will arrange a replacement or issue you the refund.
Also,we have contacted you many times but never receive any reply.
Pls don't worry,we will always be with you till your problem solved.

Noté 1 sur 5 étoiles

Service was good and fast product was…

Service was good and fast product was junk better off spending a extra 4 bucks elsewhere for the product I needed. Cheaper clearly wasn't better. China junk

10 avril 2022
Logo de HexAutoParts

Réponse de HexAutoParts

Hi,pls accept our apologies.
May I have some pictures to show the problem clearly ?
We have sold many of these spacers for many years and never receive such feedback before.
We will give you a reasonable resolution after the problem confirmed.
Waiting for your reply.

Noté 1 sur 5 étoiles

Tell me it's out of stock before I order

Several days after getting an email with a tracking number I noticed the tracking said the same thing, part ready for pickup or something like that. I sent an email asking if my part had ever left and my answer was that the part I ordered was out of stock. I should have been told that right away so I could order somewhere else. Instead of a week later. I was given a prompt refund tho once I questioned them about the order.

5 avril 2022
Noté 1 sur 5 étoiles

I would give them a 0 if I could

I would give them a 0 if I could. Part doesn’t fit my machine when there website does. They tell me it’s a 20% restock yet there website has misinformation. There is no phone number for customer service to hash out this issue. You send an email and you get 1 response a day. Asking to truth this and I’m on day 3 and still have not been told how they want me to return it.

29 septembre 2021
Logo de HexAutoParts

Réponse de HexAutoParts

Hi,sorry for the unhappy shopping experience here.
You bought an PTO Clutch from us and from the previous emails,we know the shaft you need is 1" and ours is 1-1/8“. When choosing a correct PTO clutch,the specifications are very important. You shoud double check it before ordered. Customer satisfaction is our goal,we have issued you full refund already,have you received it?
Sorry again and any further problem,pls let us know.

Noté 1 sur 5 étoiles

This company doesn't honor return…

This company doesn't honor return warranties.
They only give $15 refund on hundred priced item.
I will not purchase or refer this company to anyone.

28 septembre 2021
Logo de HexAutoParts

Réponse de HexAutoParts

Hi,sorry for the unhappy shopping experience here.
As a seller,we provide 30-day returns and every customers can return it for exchange if it becomes defective within 6 months in the proper use of the promise and no man-made destruction.
We reached an agreement with you,respected your opinion and accepted your return.Pls help us return it for refund.After receiving your return package,we will issue you full refund.
Sorry again and any further problem,pls let us know.

Noté 5 sur 5 étoiles

The starter I requested was shipped to…

The starter I requested was shipped to the wrong home, through delivery. I reached out to Hex Auto Parts about my missing item, and they set up another to be issued to me. Without a hassle. That's great customer service!

11 août 2021
Avis spontané
Noté 5 sur 5 étoiles

I had a great experience with…

I had a great experience with HexAutoParts! They sent a different starter than the one I was looking for, BUT the customer service department remedied the situation promptly. I appreciated my experience and will definitely sho with them again. We all makes mistakes, but its how to resolve the issue that matters most. For this, I am grateful for HexAutoParts!

14 juillet 2021
Avis spontané
Noté 1 sur 5 étoiles

Bad Parts

I bought a master cylinder for my pickup truck. It took a month a before i got around to installing it. Six months later and i am buying anther master cylinder. I didnt get much use from the part purchased for Hexautoparts. My truck is driven very little being that it's not my primary vehicle. I would estimate the part malfunctioned with less than two hundred and fifty miles of survice.
I contacted the vendor . I let them know that the seal blew out for the rear brakes. Sorry to hear that was the only response i received. Buy wherever you like. I just wanted you to be aware that the part bought from this vendor may malfunction prematurely.

25 mai 2021
Avis spontané
Logo de HexAutoParts

Réponse de HexAutoParts

Sorry for the inconvenience.We only find one sale order from you, which was bought on Oct 26th, 2020 for Brake Master Cylinder fit Chevy Yukon Suburban Avalanche Silverado 1500 19209249 and it has over 6 months.So this item was already out of warranty,hope you could understand. We also write warranty clearly on our listing.We are a realiable and responsible seller, every item under warranty (Six Months) you can return it for exchange if it becomes defective in the proper use of the promise and no man-made destruction. Thanks and have a good time.

Noté 5 sur 5 étoiles

Quick shipping

Quick shipping, more clips than needed, but great price. With 5 vehicles, I’ll always find a use for extras

12 mars 2021
Avis spontané

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