Himoriwabi Couture Avis 

92
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The most luxurious and comfortable garment I own. Can’t wait to get home at end of day and get into the Samue. I sleep in it and hang out in it. And do TaiChi in it too in the morning. Easy to wash... Voir plus

Noté 5 sur 5 étoiles

Products are impeccable! We live in a region with "hard"water and most of the fabrics will not come back easily to their first smoothness. Himoriwabi are as smooth after washing as in the original. Fa... Voir plus

Noté 5 sur 5 étoiles

I bought one pair, loved it and a year later couldn’t resist the sale and bought two more pairs - despite how expensive they still were with the international exchange rate. These are the only pyjamas... Voir plus

Noté 1 sur 5 étoiles

The samue I ordered is badly tailored - the knotted ties on the top are placed too high, and put uncomfortable pressure on my ribcage. The elastic pant cuffs are uncomfortably tight. Whatever the st... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique de lingerie
  3. Magasin de sous-vêtements
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

Himoriwabi is a premier brand dedicated to bringing authentic, high-quality products to customers worldwide. We offer direct shipping from Japan.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

92 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,4

Tous les avis

(92)

31 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I love the clothing

I love the clothing. I’m actually wearing a top now that is probably for lounging, but I sleep, wake, & spend the day in their clothing. It has been a wonderful website for me.

28 décembre 2022
Avis spontané
Logo de Himoriwabi Couture

Réponse de Himoriwabi Couture

Thank you for taking the time to post a review! We really appreciate it! We're glad to hear that your making such great use of our products and we hope to continue serving you better in the future.

Noté 2 sur 5 étoiles

The samue was not of Imabari quality.

I purchased a samue which I thought was made in Japan. It was actually made in China - even though the design may have been done in Japan. The quality of the fabric was low and it developed many problems such as tears and scrapes.

30 décembre 2021
Avis spontané
Logo de Himoriwabi Couture

Réponse de Himoriwabi Couture

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We understand you were unsatisfied about your order which was placed on February 8, 2021. We actually reached out to you in March 9, 2021. We have production facilities in China and some orders are shipped from there. Rest assured, we will use the feedback to make us better and to ensure this doesn’t happen again.

Noté 5 sur 5 étoiles

The shorts I have purchased from…

The shorts I have purchased from Himoriwabi Couture are excellent. Great product and excellent service at a fair price

30 avril 2022
Avis spontané
Logo de Himoriwabi Couture

Réponse de Himoriwabi Couture

Thank you for taking the time to post a review! We really appreciate it! We're glad to hear that you've had a great experience with us and we hope to continue serving you better in the future.

Noté 1 sur 5 étoiles

Badly tailored, weird fabric, no returns.

The samue I ordered is badly tailored - the knotted ties on the top are placed too high, and put uncomfortable pressure on my ribcage. The elastic pant cuffs are uncomfortably tight. Whatever the stretchy fabric is (and I don't believe it's 100% cotton), it creates so much friction on the sheets that it's hard to roll over or move in bed.

Adding insult to injury, Himoriwabicouture specifically excludes clothing from there return policy - "because, COVID."

31 mai 2022
Avis spontané
Noté 1 sur 5 étoiles

Attention after sales service problem.

Attention after sales service problem.
They refuse product returns and therefore refunds for size problems but I imagine it's the same if the product doesn't fit.
I paid twice for the same product and now I don't have a contact person! No one answer my email

4 février 2022
Avis spontané
Noté 1 sur 5 étoiles

pay attention it is a fraud Company

pay attention it is a fraud Company. we did never receive the Samui II ordered and from mid September they are postponing the arrival date saying the parcel has been lost and re sent. but this is not true. and when we said we want reimbursement they disappeared!

3 décembre 2021
Avis spontané
Noté 1 sur 5 étoiles

MADE IN DONGUAN CHINA: NOT JAPAN: SCAM

Ordered on 9/8/2021. It is now 11/23/2021. They advertise from "a small corner shop in Japan." I have all the tracking info, carriers and I speak Mandarin. This is from Donguan, China. Their business license is out of Singapore as "computer software" The Samue still has not arrived after 3 months. Make sure you have all your emails and contact your credit card company and start the chargeback process. I'd also hit their IG and Facebook accounts to expose this business before more people are scammed.

23 novembre 2021
Avis spontané
Noté 2 sur 5 étoiles

Samui II pajamas

I ordered the Samui II pajamas...
Pros: Super comfy and lightweight, they actually live up to what is stated in the ad.
Cons: I only got to wear them about 6 times before the fabric ripped in the crotch.

20 octobre 2021
Avis spontané
Noté 1 sur 5 étoiles

Made in China!

The first info you see on Himoriwabi couture website is "Himoriwabi - Experience Luxurious Comfort From Japan". I picked up the package on the post office today, it was not sent from Japan at all, it was from China. The very expensive pajamases was 'no brand', you can not even tell front or back on the trousers. The first thing I had to to was to cut off loose therads. The packing, presentation and product did in no way seem or feel like a quality Japanese product. I am quite sure that the Chinese people produces lots of products that are top quality, but I do not think this product is one of them. Lying about the origin is seldom a good start. My tip to the company: Why not market a quality Chinese pajamas instead? Surely your proud heritage of crafts and arts should be indicative of your ability to produce actual quality products. We already know the Japanese can, can you do it too? Becase if you can not, the way you act now hurts your countrys reputation. And since China is a brutal police state with a government prone to act like a kindergarten bully, I do not think anyone wants the negative attetion of your regime. I advice you to clean up your act.

27 mars 2021
Avis spontané

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