Hiyacar Avis 

2 953
TrustScore 3 sur 5

3,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I’m a car owner. They sit on your earnings for months, string you along when you complain. They have done this repeatedly and each time give the same waffly rubbish about ‘changing our payment system’... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Used this platform before and had no issues. Been chasing payment for months and get fobbed off with "payment system broke" Seems like I am not the only one... avoiding paying me a hefty amount out. T... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

This business is much needed in the UK (I live in London) and overall I am happy with my experience – it is easy to hire the car, get in contact with the owner, and the UX is relatively painless.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve hired different cars a few times with Hiya car, never any problems. I especially like the cars with the option to pick up and drop off through the app without having to meet someone, it gives e... Voir plus

À propos de l'entreprise

  1. Service de leasing automobile
  2. Agence de location de voitures
  3. Aires de stationnement pour le covoiturage
  4. Club automobile

À propos de Hiyacar

Écrit par l'entreprise

🔎 Local cars from trusted owners

📱 Simple pricing and no deposit!

🚙 Search, book and drive




Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 84 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,0

Tous les avis

(2 953)

42 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Straightforward and Pleasant

We used Hiyacar for a weekend trip from London to Nottingham. Booking was very straightforward including adding multiple drivers and the vehicle was kept to a great standard. Pick-up and drop-off of the car was very easy.

30 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Super easy, great experience

I had to move houses and my friend hired a Hiyacar van to help me do so. Everything went smoothly and the process was easy. Also, the van was a really good size so all my stuff fit in without any issues.
Would definitely recommend it and use it again.

30 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Seamless, easy, convenient, local

Seamless, easy, convenient, local

My friend booked a 7 seater car to transport a group of us to and from Glastonbury Festival in the summer. It was from a local owner in Harringay, making it really convenient. It was great that we could add a second driver also. Really efficient and seamless experience.
When I learn to drive in the future, I sure hope that I too will be able to book a car myself. Thanks Hiyacar

27 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

My friend booked a car on Hiyacar to…

My friend booked a car on Hiyacar to help me move house, it was all very seamless and the car was super clean! I wish I could drive so I could rent them myself. I’m moving again soon & know we’ll go with HiyaCar again.

17 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Rented a van from hiyacar

Rented a van from hiyacar, was a great experience and being able to pick it up late at night and drop it off next day helped a lot with flexibility. Fuel included with the van which was great and better pricing than their competitors.

17 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Quick easy & efficient! Lifesaver!

Quick, easy, efficient van hire sorted within the hour when our original rental let us down. Van was easy to activate, find & drive, wouldn’t have been able to move house without Hiyacar!

15 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Poor service

Cars is poor state, billed for cleaning even 4 days later even thought it was dirty on pick up.

22 septembre 2024
Avis spontané
Logo de Hiyacar

Réponse de Hiyacar

Hiya Jonathan,
I hope this message finds you well.

Upon receiving the vehicle you recently hired, we noticed it was returned in a condition that does not meet our rental agreement standards. The car was excessively dirty and in an unreasonable state, requiring additional cleaning and maintenance beyond the normal wear and tear.

As per our terms and conditions, any vehicle returned in such a condition incurs additional charges to cover the cleaning and restoration costs.

We kindly ask that in future rentals, vehicles are returned in a clean and reasonable state to avoid any further charges.

Thank you for your understanding. Should you have any questions, feel free to contact us.

Best regards,
Mohammed.

Noté 5 sur 5 étoiles

I’ve been renting out my Mini Cooper on…


I’ve been renting out my Mini Cooper on Hiyacar, and I couldn’t be happier with the experience! From the very start, the Hiyacar team has been professional, supportive, and always willing to assist. Their platform is easy to use, and the process of listing my car was straightforward. What stands out the most is the customer service – whenever I’ve had a question or needed help, the team was quick to respond and incredibly helpful.

Hiyacar has made renting out my car so simple and stress-free. I always feel confident knowing both my car and the people renting it are well looked after. If you're thinking about renting out your car, I can’t recommend Hiyacar enough – it’s definitely worth a try!

2 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Good customer service

Good customer service.
Good problem solvers like Mohammed (one of their agents).
Well organised.
Clean cars.
I've been hiring Hiya cars for last few years. So far I'm happy with Hiya cars, and happy to give 5 stars.
And I recommend Hiya cars.

22 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Helpful help

After thinking I'd done something to the car and it wouldn't restart, a really helpful service agent on the app helped me straight away. Really couldn't ask for speedier help. I really appreciated it

21 septembre 2024

L’expérience Trustpilot

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