Holidaydukes Avis 

379
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Being sceptical at first, as we have done it all over WhatsApp. We have booked 17 days in Thailand with holidaydukes. Daisy was the lady I was in touch with all day (even today which is Sunday)Daisy a... Voir plus

Noté 5 sur 5 étoiles

I have been looking for solo holidays for a group of ladies , I asked for multiple different locations so that we could find the right fit at the right price. Holiday Dukes guys did not let me down th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was dubious about using an online Travel company but checked Trustpilot & all the reviews for Holiday Dukes. After lots of WhatsApp text with Daniel we finally came up with a wonderful itinera... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kimberley has provided a great holiday booking service for a group. Most of my contact has been via whatsapp which suits my busy day. Great choice of travel options and convenient payment plan. Happy... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

Welcome to Holiday Dukes, where dreams become destinations. We are not just any travel agency, but your trusted partner in creating indelible voyages that cater to your unique preferences. From booking your travel arrangements to arranging customized tours and activities, we take care of every detail with precision and care. So, pack your bags and embark on your next journey with confidence, knowing that Holiday Dukes has got you covered. Let us turn your travel dreams into reality!


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

379 avis

5 étoiles
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1 étoile

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A répondu à 100 % de ses avis négatifs

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4,9

Tous les avis

(379)

240 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Just booked our dream holiday to Africa…

Just booked our dream holiday to Africa for safari. We dealt with Skylar. She has been absolutely amazing from answering silly questions to changing accommodation to suit our family.
Up to now would highly recommend this company, I will leave a review after the adventure.

24 juillet 2026
Avis spontané
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Réponse de Holidaydukes

Thank you for your feedback! We're glad to hear that Holiday Dukes was helpful and reassuring during your booking process.

We appreciate your support and hope you have a wonderful holiday!

Noté 5 sur 5 étoiles

Booking my dream safari for 2028 has…

Booking my dream safari for 2028 has been really easy.
Olivia has been thorough and patient, she has meet our every request.
So fari, so good🤣
I hope the holiday meets our expectations as it sounds wonderful.....I will update after 🫰

23 juillet 2026
Avis spontané
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Réponse de Holidaydukes

Thank you for your feedback! We're glad to hear that Holiday Dukes was helpful and reassuring during your booking process.

We appreciate your support and hope you have a wonderful holiday!

Noté 5 sur 5 étoiles

Just back from an amazing holiday to…

Just back from an amazing holiday to Thailand booked with holiday dukes, the holiday was perfectly tailored to us, all
Transfers between resorts also taken care of and Arthur who I dealt with was amazing nothing was too much trouble, one of the hotels had some building work going on and he informed us of this prior to going and asked if wanted up grades or moved, we moved hotels and everything was transferred over seamlessly, I will be booking all future holidays with holiday dukes due to the ease of booking and having someone on hand via WhatsApp for any questions, thanks again Arthur and holiday dukes x

6 juillet 2026
Avis spontané
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Réponse de Holidaydukes

Thank you for your fantastic feedback! We're thrilled to hear that you had the best experience and that everything, from flights to excursions, was seamless.

Your kind words mean a lot to us, and we would love to help you organize another amazing holiday in the future.

Noté 5 sur 5 étoiles

Holiday Dukes have been superb with me

Holiday Dukes have been superb with me, listening to what I want and matching it to a tailored holiday. From the first contact they have been extremely supportive and patient in the process.
I would highly recommend them for all your holiday needs.
They have been very responsive and nothing is too much trouble, definitely 5* from me

15 juillet 2026
Avis spontané
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Réponse de Holidaydukes

Thank you for your feedback! We're glad to hear that Holiday Dukes was helpful and reassuring during your booking process.

We appreciate your support and hope you have a wonderful holiday!

Noté 5 sur 5 étoiles

Skylar done a great job finding our…

Skylar done a great job finding our dream holiday to Thailand. She was polite and helpful, would definitely recommend.

1 juillet 2026
Avis spontané
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Réponse de Holidaydukes

Thank you for your feedback! We're glad to hear that Holiday Dukes was helpful and reassuring during your booking process.

We appreciate your support and hope you have a wonderful holiday!

Noté 5 sur 5 étoiles

Just got back from the most amazing…

Just got back from the most amazing holiday in Thailand. From start to finish everything ran smoothly, travelled to 5 different parts of Thailand, which meant transfers including aeroplane, taxi, ferry speedboats. All transfers text day before to confirm. All hotels were stunning and in great locations. Nothing was too much trouble for Skylar our advisor, always in hand to answer any questions.
We have recommended to everyone we know and will definitely be booking again.
Thanks for making our holiday run so smooth 🥰

15 juillet 2026
Avis spontané
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Réponse de Holidaydukes

Thank you for your fantastic feedback! We're thrilled to hear that you had the best experience and that everything, from flights to excursions, was seamless.

Your kind words mean a lot to us, and we would love to help you organize another amazing holiday in the future.

Noté 5 sur 5 étoiles

Our multi venue trip to Thailand

Our multi venue trip to Thailand was an amazing holiday. Reached out to a few travel agents and we plumbed for Holidays Dukes. We were not disappointed. Isabella our agent was very helpful and always happy to make changes and updates to make the plan better and to fit our needs. Not pushy sales techniques which was very welcome. I am a details person so I was pushing for updates a lot but I got them upon request. Sometimes a bit too relaxed but all was sorted when required. The deals we got plus the good service meant we had a pretty amazing holiday at a good price. Very happy.

28 juin 2026
Avis spontané
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Réponse de Holidaydukes

Thank you for your feedback! We're glad to hear that Holiday Dukes was helpful and reassuring during your booking process.

We appreciate your support and hope you have a wonderful holiday!

Noté 5 sur 5 étoiles

We recently travelled through East…

We recently travelled through East Africa & the holiday was arranged by Arthur & colleagues We had an amazing experience, especially visiting the countries where I was born & my husband Thank you for arranging a superb holiday which was well planned

17 juillet 2026
Avis spontané
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Réponse de Holidaydukes

Thank you for your fantastic feedback! We're thrilled to hear that you had the best experience and that everything, from flights to excursions, was seamless.

Your kind words mean a lot to us, and we would love to help you organize another amazing holiday in the future.

Noté 5 sur 5 étoiles

Very satisfied with our east africa…

Very satisfied with our east africa trip. It was very well organised considering we were a huge group with various personal needs. All our needs were catered for professionally.

25 juin 2026
Avis spontané
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Réponse de Holidaydukes

Thank you for your fantastic feedback! We're thrilled to hear that you had the best experience and that everything, from flights to excursions, was seamless.

Your kind words mean a lot to us, and we would love to help you organize another amazing holiday in the future.

Noté 1 sur 5 étoiles

Know Your Rights Under PTR 2018 Before Booking With This Company

We booked a package holiday to the Maldives with Holiday Dukes for five people, due to commence in late March 2026. The booking was formally confirmed as a Package Single Contract Sale under the Package Travel and Linked Travel Arrangements Regulations 2018 (PTR 2018). Our flights were cancelled due to regional conflict in the Middle East. What followed was months of correspondence before we recovered our money — and only then through a Section 75 credit card claim rather than any action by Holiday Dukes.

During that process, Holiday Dukes: cited “Flight-Plus ATOL rules” as the governing framework for our booking — a legal category abolished in 2018; attempted to retain amounts varying between £500 and £1,000 of our money in supplier cancellation charges, contrary to our statutory rights under PTR 2018; issued a settlement offer containing a clause designed to extinguish our statutory rights under the same regulations; and provided four contradictory refund timelines, none of which were met.

Our statutory right to a full refund within 14 days under PTR 2018 was never honoured. We eventually recovered our money through our credit card provider. We have active complaints with both ABTA and the Civil Aviation Authority.

We would strongly advise anyone considering booking with this company to pay by credit card and to familiarise themselves with their rights under the Package Travel Regulations 2018.

26 mars 2026
Avis spontané
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Réponse de Holidaydukes

Dear Philip,

Thank you for sharing your feedback. We sincerely apologize for the frustration and stress caused by the cancellation of your trip to the Maldives following the flight disruptions in the Middle East.

While unforeseen geopolitical events create complex challenges with third-party suppliers, we recognize that our communication and the delays in resolving your refund fell short of the standard you expected and deserved. We take your comments regarding the Package Travel Regulations (PTR 2018) seriously and are actively reviewing our internal processes, training, and handling of compliance matters to prevent this from happening again.

We are glad to hear that you have recovered your funds through your credit card provider, but we deeply regret that you had to go through this extended process to reach a resolution. If you would like to discuss your experience further or share any additional feedback, please feel free to reach out to us directly.

Sincerely,
Darren Jones
Holiday Dukes Management

Noté 5 sur 5 étoiles

Just booked a dream safari with…

Just booked a dream safari with Kimberley. She was very patient and answered all my questions to ensure the holiday was everything we required and were happy with.

18 juillet 2026
Avis spontané
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Réponse de Holidaydukes

Thank you for your feedback! We're glad to hear that Holiday Dukes was helpful and reassuring during your booking process.

We appreciate your support and hope you have a wonderful holiday!

Noté 5 sur 5 étoiles

Amazing experience by Holiday dukes

Amazing experience by Arther from Holiday dukes. Handled and organised everything well. It takes a lot to take care of a big group, smoothly done. Highly recommended. 10/10

25 juin 2026
Avis spontané
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Réponse de Holidaydukes

Thank you for your fantastic feedback! We're thrilled to hear that you had the best experience and that everything, from flights to excursions, was seamless.

Your kind words mean a lot to us, and we would love to help you organize another amazing holiday in the future.

Noté 5 sur 5 étoiles

Africa Trip

Arthur at Holiday Dukes pulled together an excellent East Africa itinerary for group of 28 people.

The attention to detail was incredible, with combination of several internal flights and hotels.

Arthur and his colleagues at Holiday Dukes are professional, courteous and a pleasure to deal with.

I would be happy to recommend their services.

24 juin 2026
Avis spontané
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Réponse de Holidaydukes

Thank you for your fantastic feedback! We're thrilled to hear that you had the best experience and that everything, from flights to excursions, was seamless.

Your kind words mean a lot to us, and we would love to help you organize another amazing holiday in the future.

Noté 5 sur 5 étoiles

Just booked our Thailand experience and…

Just booked our Thailand experience and Victor was amazing so patient with me and put together a package exactly matching my requirements can't thank him enough. Now have something to look forward and will definitely recommend

16 juillet 2026
Avis spontané
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Réponse de Holidaydukes

Thank you for your feedback! We're glad to hear that Holiday Dukes was helpful and reassuring during your booking process.

We appreciate your support and hope you have a wonderful holiday!

Noté 5 sur 5 étoiles

Amazing Africa trip

We have just got back from an amazing africa trip. We were group of 28 people with different itenary requirements. I
Would like to say huge thank you to Arthur for making this possible according to our complicated itenary. Hotels safaries flights transport arrangements very very good. I have also dealt with Arthur in past he is always very professional approachable, polite. He always works accomodating to your requirements.
Also would like to thank you to Daren a well for sorting few bits out while Arthue was on leave.
I would highly recommend holiday Dukes.

24 juin 2026
Avis spontané
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Réponse de Holidaydukes

Thank you for your fantastic feedback! We're thrilled to hear that you had the best experience and that everything, from flights to excursions, was seamless.

Your kind words mean a lot to us, and we would love to help you organize another amazing holiday in the future.

Noté 5 sur 5 étoiles

Bali n Borneo …

We have just got back from an unforgettable trip to Bali and Borneo, which was Organised by Olivia, everything was Brilliant, the flights the transferres, the hotels where all perfect
I would definitely recommend Travel Dukes thank you once again

14 juillet 2026
Avis spontané
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Réponse de Holidaydukes

Thank you for your fantastic feedback! We're thrilled to hear that you had the best experience and that everything, from flights to excursions, was seamless.

Your kind words mean a lot to us, and we would love to help you organize another amazing holiday in the future.

Noté 5 sur 5 étoiles

THAILAND

I saw an ad on Facebook for a multi centre trip to Thailand, so I submitted my enquiry to holiday dukes. I was contacted by Daniel who was both polite and efficient. He planned my trip exactly as I ask,and gave me a price that I am more than happy with. Nothing was too much trouble and I'm looking forward to my amazing holiday

12 juillet 2026
Avis spontané
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Réponse de Holidaydukes

Thank you for your feedback! We're glad to hear that Holiday Dukes was helpful and reassuring during your booking process.

We appreciate your support and hope you have a wonderful holiday!

Noté 5 sur 5 étoiles

I have just bookedHoliday Dukes a holiday with…

I have just booked a holiday with Daniel he was absolutely amazing so helpful patient and very efficient, after being a former travel agent myself i was very impressed with how Daniel handled my request.
Thank you very much Daniel for your patience

13 juillet 2026
Avis spontané
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Réponse de Holidaydukes

Thank you for your feedback! We're glad to hear that Holiday Dukes was helpful and reassuring during your booking process.

We appreciate your support and hope you have a wonderful holiday!

Noté 5 sur 5 étoiles

Absolutely fabulous service from…

Absolutely fabulous service from Olivia. I made a massive error not checking year of holiday. Thought it was next year but booked for September this year. Olivia sorted the problem out with ease whilst I was panicking. She is a credit to the company and we cannot wait to go on our holiday (next year 🙈🤣)
Thank you Olivia if you can see this

13 juillet 2026
Avis spontané
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Réponse de Holidaydukes

Thank you for your feedback! We're glad to hear that Holiday Dukes was helpful and reassuring during your booking process.

We appreciate your support and hope you have a wonderful holiday!

Noté 5 sur 5 étoiles

Tailor made bucket list holiday

Just booked bucket list holiday to Dubai/The Maldives. Expertly handled by Skylar the Senior travel advisor who was able to deal quickly and efficiently with any queries and tailor made a great package for us. I highly recommend Skylar & Holliday Dukes. Let them arrange your dream holiday for you.

9 juillet 2026
Avis spontané
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Réponse de Holidaydukes

Thank you for your feedback! We're glad to hear that Holiday Dukes was helpful and reassuring during your booking process.

We appreciate your support and hope you have a wonderful holiday!

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