Home Hub Group Avis 

214
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Raif was great and we are very happy with our doors & we have received lots of compliments on them. The installation guys were also really good. The only thing that has let them down is there doesn't... Voir plus

Noté 5 sur 5 étoiles

We were greeted with a smile by the lady on reception, it is a basic for business which is sadly, quite lacking nowadays. Dan then helped us shape our decisions with his friendly professional manner,... Voir plus

Noté 5 sur 5 étoiles

Home Hub have installed a new aluminium conservatory, some bi-fold doors and some internal aluminium doors for me. They have always been polite and very efficient, turning up as scheduled, doing a gre... Voir plus

Noté 5 sur 5 étoiles

The doors and glazing are a big part of any project and Dan was really calm, friendly and helpful. Nothing was too much trouble and the finished product was great. Would recommend HomeHub and Dan to... Voir plus

À propos de l'entreprise


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4,6

Excellent

TrustScore 4.5 sur 5

214 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,6

Tous les avis

(214)

29 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Amazing Job Home Hub Team

Hi Home Hub Team
Just wanted to say how impressed I have been with the whole design, purchase and installation process of these amazing Origin Bi fold, door and window products.

I would also like to recommend the install team who were professional and skilled at providing a smooth installation at the property.

Well done

17 octobre 2024
Noté 4 sur 5 étoiles

Got there in the end...

The initial order process through Home Hub was good and the team in the showroom were fantastic and easy to work with. The communication prior to installation was fantastic however when it came to the installation, there were a lot of little things missed or damaged, which resulted in multiple returns of different tradesmen before the installation was finally complete, over a month later. The issues were all rectified in the end, but it felt like they shouldn't have been issues in the first place. The issues include missing sill caps, wrong colour air vents, not sealing the windows correctly, and scuffs on the frames and hardware, each of which required a different tradesman to return to rectify, delaying the completion of the project and causing unnecessary additional admin.

17 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Jordyn has been brilliant throughout…

Jordyn has been brilliant throughout the whole process and made it easy to look at all options to find the perfect door. Jordyn has been very knowledgeable and has ensured that we are 100% happy. To then be contacted via WhatsApp made everything much more personable and allowed us to ask questions easily. Our new door looks fantastic and I would not only use Homehub again but also recommend to friends and family.

27 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great product

Good price, nice showroom and sales department. Great communication throughout.

17 juillet 2024
Avis spontané
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Réponse de Home Hub Group

Thank you so much for your kind words! We're thrilled to hear that you enjoyed our pricing, showroom, and sales team. At Home Hub, we're committed to making the home improvement process as smooth and enjoyable as possible, and it's wonderful to know that our communication met your expectations. If you have any further questions or need assistance, don't hesitate to reach out.

Noté 5 sur 5 étoiles

So professional…

So professional in every aspect from selection to fitting.
We are delighted with our much improved home. Excellent.

25 juillet 2024
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Réponse de Home Hub Group

Thank you so much for your wonderful review! We're thrilled to hear that you're delighted with your much-improved home. At Home Hub, we strive to make every step of the process—from selection to fitting—professional and seamless for you.

It's our goal to ensure you feel at ease and in control throughout your home improvement journey. Your satisfaction is our top priority, and we're so glad we could help enhance your living space.

If you have any more projects in mind or need any assistance, please don't hesitate to reach out. We're here to help and guide you every step of the way.

Warm regards,

The Home Hub Team

Noté 5 sur 5 étoiles

Easy and helpful information

Easy and helpful information and communication from thr team through the whole process. We love our new doors

15 mai 2024
Avis spontané
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Réponse de Home Hub Group

Thank you so much for your wonderful feedback! We're thrilled to hear that you found our team easy to communicate with and that the information provided was helpful throughout the process. It's fantastic to know that you love your new doors.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new doors!

Best regards,

Home Hub Team

Noté 5 sur 5 étoiles

HIGHLY RECOMMEND

We had used a previous company to fit our windows they were very poorly fitted to the point the house was left unsafe due to not being able to lock the doors. I spoke to HomeHub for some advice, they came to check out the doors and immediately arranged for someone to come and fix them for us.
The guys who came were wonderful, hard working, quick and polite.
I cant thank company enough for fixing a job that was not theirs to fix in such quick timing too. They also checked in a few days after the job was done to make sure everything was ok!
Highly recommend them!
Thank you guys!

1 juillet 2024
Avis spontané
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Réponse de Home Hub Group

Thank you so much for your kind words! We're delighted to hear that we could help fix the issues with your doors and make your home safe again. Our team takes pride in providing prompt, efficient, and courteous service, and it's wonderful to know that you had a positive experience. We're always here to assist you and ensure everything is in perfect order. Thanks again for recommending us!

Noté 5 sur 5 étoiles

Excellent service

7 juillet 2024
Avis spontané
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Réponse de Home Hub Group

Thank you for your kind words! We're thrilled to hear that you were pleased with our service. If you ever need anything else, please don't hesitate to reach out.

Noté 5 sur 5 étoiles

Recommend

Great to see the products in showroom before buying, and very happy with the quality of the products and the service provided.

4 juillet 2024
Avis spontané
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Réponse de Home Hub Group

Thank you for your wonderful feedback! We're delighted that you enjoyed seeing our products in the showroom and are happy with the quality and service. If you need any further assistance, please feel free to reach out. We appreciate your support!

Noté 5 sur 5 étoiles

Good and fast service the service top 5…

Good and fast service the service top 5 Stars
thank you

4 juillet 2024
Avis spontané
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Réponse de Home Hub Group

Thank you so much for your kind words and the 5-star rating! We're thrilled to hear that you had a positive experience with our service. Providing fast and top-notch service is our priority, and we're glad we could meet your expectations.

If you ever need anything else, please don't hesitate to reach out. We look forward to serving you again soon!

Best regards,

Home Hub Team

Noté 5 sur 5 étoiles

Had our new front door installed by…

Had our new front door installed by Home Hub Group, and the service was excellent from start to finish. They have a fantastic showroom showcasing the different options, and I would highly recommend them!

25 juin 2024
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Réponse de Home Hub Group

Thank you so much for your wonderful review! We’re thrilled to hear that you had an excellent experience with Home Hub Group. Our team takes great pride in providing top-notch service, and it’s gratifying to know that you appreciated our showroom and the variety of options available. Your recommendation means a lot to us, and we hope you enjoy your new front door for many years to come! If you ever need anything else, don’t hesitate to reach out.

Noté 5 sur 5 étoiles

Very efficient work undertaken no…

Very efficient work undertaken no problems very tidy and always kept us updated with any issues which might have arisen in respect of the fitting
Would fully recommend to anyone thinking of having new windows put in
Excellent work

12 juin 2024
Avis spontané
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Réponse de Home Hub Group

Dear Varol,

Thank you for your kind review. We're pleased to hear you found our work efficient and tidy. Your recommendation means a lot to us.

Best regards,
Home Hub Team

Noté 1 sur 5 étoiles

Sad to leave such a negative review but…

Sad to leave such a negative review but the service is so bad they need to make major changes. I’ve had dates cancelled, rescheduled, waited months for parts, wrong colour windows fitted - yes seriously and bits missing. Paid for the old windows to be collected and waited weeks for them to be taken off my drive. Currently I’m still waiting for a replacement front door panel as it was fitted dented - they made an appointment to come round on the 5th June and never showed up. No apology and no response to my emails. The front door won’t open if it’s a warm morning so we can’t get out ! No end of problems and no one bothers to answer the phone or email me back. The worst customer service I’ve experienced in a long time.

5 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Dan was professional and knowledgeable…

Dan was professional and knowledgeable and there was no hard sell. The fitting teams were also a pleasure to deal with. We’re delighted with our sliding door and windows. Definitely recommend.

15 juin 2024
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Réponse de Home Hub Group

Dear Naomi,

Thank you very much for your kind review. We're thrilled to hear that Dan and our fitting teams provided you with a professional and pleasant experience. It's wonderful to know you're delighted with your new sliding door and windows. Your recommendation means a lot to us.

Best regards,

The Home Hub Team

Noté 5 sur 5 étoiles

Great experience from start to finish-…

Great experience from start to finish- very happy and would recommend

12 juin 2024
Avis spontané
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Réponse de Home Hub Group

Dear Joseph,

Thank you so much for your wonderful feedback! We're delighted to hear that you had a great experience from start to finish. Your satisfaction is our top priority, and it's fantastic to know that you're very happy with our service. We truly appreciate your recommendation and look forward to serving you again in the future.

Best regards,

The Home Hub Team

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