Home Hub Group Avis 

214
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Raif was great and we are very happy with our doors & we have received lots of compliments on them. The installation guys were also really good. The only thing that has let them down is there doesn't... Voir plus

Noté 5 sur 5 étoiles

We were greeted with a smile by the lady on reception, it is a basic for business which is sadly, quite lacking nowadays. Dan then helped us shape our decisions with his friendly professional manner,... Voir plus

Noté 5 sur 5 étoiles

Home Hub have installed a new aluminium conservatory, some bi-fold doors and some internal aluminium doors for me. They have always been polite and very efficient, turning up as scheduled, doing a gre... Voir plus

Noté 5 sur 5 étoiles

The doors and glazing are a big part of any project and Dan was really calm, friendly and helpful. Nothing was too much trouble and the finished product was great. Would recommend HomeHub and Dan to... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

214 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,6

Tous les avis

(214)

29 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great products and service

Home Hub supplied and fitted an Origin Gable window and Schuco bi-fold doors. The process worked well, the products are fantastic the service was excellent. I had an initial problem with the Origin window but this was resolved fast and efficiently by Home Hub.

23 janvier 2018
Avis spontané
Noté 5 sur 5 étoiles

Thank you Home hub and Laurence …brilliant

Thank you Home hub and Laurence extremely accommodating. I negotiated a price based on me picking up the windows but then had an emergency and Laurence was brilliant and at very short notice delivered my windows foc. Thank you so much. This is the second time I have used you and everyone I have recommended to you who have used your product have been very happy. Excellent customer service as well as the product. Thank you

18 novembre 2017
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended

I recently bought my front door from this company and I couldn't be happier. Miles cheaper than any company I received a quote from. Great staff, installation went smoothly and an excellent fitting team.

31 octobre 2017
Avis spontané
Noté 1 sur 5 étoiles

Avoid like the plague..............

Proceed with Caution!
Laurence, the manager of Home Hub Bracknell is quite possibly the most obnoxious, pompous idiot I have ever had the misfortune to meet. His staff aren't much better, and the customer services of this office are non existent! My order was messed up, and I could not get hold of them to discuss this until I had to physically drive down there in person. No contact from them for weeks on end, no updates as promised, until I drive down there again. The owners way of dealing with unsatisfied customers is to give them a refund and wash his hands of them - leaving the customer to make good the mess they have left behind. Appalling and unacceptable way of handling the customers that keep you in business! I will be contacting the manufacturers of my door to report Home Hub, as I am sure they do not want their good name associated with this bunch of cowboys.

31 octobre 2017
Avis spontané
Logo de Home Hub Group

Réponse de Home Hub Group

Hi Nikki, I am sorry we didn't meet your expectations. Unfortunately, the manufacturer had fitted the door knob in lower position than you desired. We called you on the day of installation to apologise for the factory error and ordered you a replacement door. We provisionally booked a date for the site repair which was confirmed in an email to you. As a result of your abusive behaviour in our showroom today, we felt best that we refund your money. You now have the choice to purchase a door elsewhere or keep the door free of charge. Should you wish for us to complete the installation to your satisfaction, please contact us on 01344 588140 or email customerservices@homehubgroup.co.uk

Noté 4 sur 5 étoiles

Great windows and door

Great windows and door - would recommend the products but would have liked a phone call or email the day before delivery to confirm that it was on it's way

24 octobre 2017
Avis spontané
Noté 5 sur 5 étoiles

Efficient and professional

We received excellent support at point of sale from showroom staff in Bracknell , they were friendly and knowledgable. The quotation was detailed and well presented. Survey was conducted soon after and the order process was excellent.
We were kept informed about installation. Although they had to delay this by 3 days, they gave us plenty of notice and booked us in as first call, so no inconvenience.

13 octobre 2017
Avis spontané

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