Fantastic customer service from Hamza. So nice to have an immediate response to phoning. Initial order came quickly, and at a great price. Unfortunately, when opened the wallpaper had faults ( manufac... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
After almost failing to find on line a specific pattern of Supefresco wallpaper, I came across "Home Image Direct" & after browsing their stock found what I was looking for...brilliant!! Order was qui... Voir plus
Humza has very good customer skills makes the customer feel important,He went out of the way to find me the wall paper which was out of stock. He is polite well spoken you will not be disappointed. I... Voir plus
Great Company to deal with online as very helpful. Ordered several samples of wallpaper all of which were very good quality and very generous in size so could clearly see pattern design and distancing... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are the UK's largest independent wallpaper store now online. We offer a wide variety of product ranges, really catering for everyone. We keep up to date with market trends and design themes so you always see the best products. We have been operating since 1996 and really take pride in our customer service. Please support us by leaving a review and we welcome any feedback.
Coordonnées de contact
299-303 Coventry Road , B10 0RA, Birmingham, Royaume-Uni
- 0121 773 8529
- info@homeimagedirect.com
- homeimagedirect.com
A répondu à 18 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick and easy all arrived as promised…
Quick and easy all arrived as promised Recommend these guys.
Great Company to deal with online as…
Great Company to deal with online as very helpful. Ordered several samples of wallpaper all of which were very good quality and very generous in size so could clearly see pattern design and distancing. Placed large order for two designs which complimented each other beautifully
Excellent quality wallpaper at…
Excellent quality wallpaper at exceptional prices and prompt delivery too, thanks ;)
…good quick app to use
Very good selection of beautiful papers at good prices,and quick easy service to use
Quick delivery and on time.
Very impressed
Very impressed ordering was no problem
Delivery was swift and packaging excellent
Items exactly as expected great.
Excellent service
Perfect experience!
I asked for the delivery to be urgent and you certainly fulfilled that, ordered Sunday and received today! Posyage was free and the wallpaper much cheaper than anywhere else. I was also contacted bia text as the house number was missing from the address, brilliant service, thank you!
Delivery was incredibly quick
Delivery was incredibly quick, was very impressed. Quality of the paper is excellent too.
Great selection of top quality wallpapers.
I came across Home Image Direct by chance whilst looking for a specific wallpaper.
There were options to purchase from other well known high street DIY brands, but the prices seemed a little higher and as it was delivered direct from the supplier the lead times seemed a little longer.
When I found the product I wanted on the Home Image Direct website at a lower price than those larger DIY competitors and I discovered it was in stock in their warehouse, I took the plunge and placed my order. The order was processed and dispatched within 24 hours which was certainly fast enough for me. The rolls of wallpaper I ordered all look great (no damages) and are all the same batch number, so I'm very happy with my purchase.
Customer service was great
Customer service was great. I ordered patterned for a feature wall and matching plain for the other walls. I was told there would be a delay as there were only currently mixed batches for the patterned. I asked for the plain to be sent straight away as I had a decorator booked. Hamzat made sure it was sent, then when the patterned paper came into stock he ensured it followed without further delay or delivery costs. Very happy with the product and service.
Hamza was great at keeping me updated…
Hamza was great at keeping me updated about delivery
Prompt delivery
Order was despatched quickly and was just as advertised. Very happy with this company as have used them before. Would highly recommend them
Brilliant company
Brilliant will definitely be using theses guys again your paper comes very quickly within 48hours
black and gold wallpaper…
I purchased black and gold wallpaper the quality is brilliant its a heavy paper it got delivered super quick i can't wait to see it up i would definitely recommend this company for they're beautiful wallpaper choices
Great service and quality of wallpaper from this company
Order was delivered quickly and wallpaper great quality for the price I paid. The paper went up well with no bubbling. I returned the leftover rolls and received a refund as soon as it was received by them. I would 100% use this company again and will recommend to friends and family.
Not great
I’ll be honest the paper I ordered was £40 a roll and it was not what is shows on the website. It was basic paper
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








