House Of Blanks Avis 

Generally, good customer service, the facebook group is frustrating as I've posted numerous posts and each one has been sitting since last year waiting for approval. Not urgent matters but questions regarding stock sizing and help regarding stock they offer. This recent order I'm rather disappointed with. I placed an order on the 15th March, I left it just over a week and still never received anything. I emailed support who Millie responded to, stating I should've received it by now but I told them, nothing arrived. The next day, I get a dispatch email with tracking. Whether they forgot my order or not, is quite upsetting really, when the website states 2-3 working days and I waited over 14 with no apologises and for them to forget about me.

I ordered a selection of Easter items to make hampers, the uv dtf quality is absolutely amazing, the mugs and children's cups were amazing quality. All items were shipped within hours of me purchasing very fast service would highly recommend

The quality of all the products I have ordered and received are amazing and I can never fault them! The team are very friendly and nothing is ever too much to ask for! 🤍 I’ve always received my orders, within the delivery time scales and some have come quicker than I even thought they would! HOB stock a huge variety of items, and so much to choose from, and the prices are fab!
In there Facebook community they keep you so up to date with everything that is going on! So you’re always in the loop!
Keep up the hard work guys! You’re absolutely smashing it! 💕

Awful company, so unprofessional. take pretty pictures with filters and when items arrive they nothing like. Also charge 20% vat on kids clothes (check your invoices which clearly show breakdown). You cant ever return as the process is so long winded,
1. your order number
2. your query/issue/problem
3. photo of the order recieved.
4. photos of picking sheet
5. photo of packaging
the list goes on. even after sending all the above you have to wait 72 hours for a response. Avoid avoid avoid!!!!

I’m fairly new to a lot of crafting and HOB have some amazing products that have inspired me to increase my range and create new ideas. Their Facebook group is full of help too alongside many ideas!

Ordered approximately 20 uvdtf. The quality is shockingly bad . Feel very misled about the reviews. Half of them won’t peel of the white backing to put on the cups and then even when they do they crack and no it’s not user error as I have used for other suppliers and never had this problem . Don’t think I can actually risk selling anything I have made up as have a feeling it will lead to complaints . Really unhappy

The Products are amazing quality, customer care is excellent and the whole team is helpful and friendly. All you could ask for from a business and more. I couldn't recommend them enough 😁

The customer service at HOB Is amazing, they respond quickly and efficiently. The products are always great quality, there is a LARGE range of items to choose from. These are one of my main suppliers I use for my crafting needs

Amazing company, great products

Ordered a good few times! Always brillaint! All your crafting supplies and more!!!

Great team behind HOB and I love receiving my parcels from them as I know they are always full of brilliant things. Always willing to help and answer any questions. And also to resolve any issues. Great company and I’m happy to shop here and support a family run business 🙌❤️

Great quality products, huge range, brilliant customer service.

Love everything I’ve brought from hob, such quick and easy access to website and order process. Quick delivery

My go to wholesale! Absolutely fantastic service the owners are lovely and go above and beyond for their customers. 100% recommendations!

really good supplier, always helpful whenever I message them either by Facebook messenger or by email. Had a problem where my order had gone missing and Millie got a new one sent out very quickly. Lovely people & always keep everyone updated.

Fast shipping , super quality products. The best supplier for craft blanks on the market

Products are great quality. Millie and her team work around the clock to ensure customers receive their orders on time ! Can collect my orders almost within 48 hours. They communicate daily with customers through their page updating us with restocks, new items, issues or achievements the business has made! An amazing business overall.

I’ve been ordering from HOB for over a year and love all their products, only ever had a problem once when in item was missing and it was rectified immediately! Will continue to use them as often as I can 😍

HOB is my go to for all my craft needs! Every order has arrived carefully packaged and in good time. Never had any issues with any of the items sent and always adding new and exciting items to help expand on my choices! The team are friendly, helpful and always coming yp with amazing and new ideas to help us out and the kindness towards their loyal customers is incredible!

Ordered some white bags for bridesmaid gifts and one was missing when I emailed and asked they said they would send in my next order or refund, I said I would be happy for it to be sent in my next order as I was ordering weekly, sent an email and didn’t receive in my next order either.
I then ordered some DTF 2 x orders and didn’t receive either, checked the tracking and it hadn’t been sent, after 6 weeks of chasing I finally received a refund but communication was poor and made to feel as if it was my fault. If you complain they also remove you from their Facebook page and block you. Really petty attitude and there are wholesalers out there that go above and beyond to help solve issues and send missing items if it’s been a mistake. Definitely won’t be using this company again