House Buy Fast Avis 

223
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very happy with my interaction with Tommy when I called exploring various options for sale. He was knowledgeable, patient and courteous, and subsequently returned my call with full research on marke... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dealt with Tommy regarding the sale of a cottage. Although nothing came of it I found him to be friendly, professional and straightforward. He was patient and forthright in his answers to my questions... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I have previously posted 2 negative reviews about this company I was contacted by Jeff the MD of the company who seemed genuinely alarmed at the service I had received. He agreed if I so choose to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a great conversation with Tom today. He explained the process clearly, showed genuine empathy for our situation, and guided us step-by-step. His expertise and clear communication made us feel c... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agents immobiliers

Écrit par l'entreprise

House Buy Fast are one of the largest property buyers in the UK, with our offices located in Worthing, West Sussex. Founded in 2008 to help sellers connect with investors, we have since evolved into a property buying company. We're also founding members of The National Association Of Property Buyers. We offer an alternative to the traditional Estate Agency methods and can buy any house in the United Kingdom. We’ve been helping people get sold quickly for many years and have dealt with many hundreds of sellers. We tailor the buying process to suit you whether it’s fitting in with a convenient moving date, helping with the legal side or even finding you alternative accommodation.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

223 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(223)

95 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent Service Quick & Honest

We went to House Buy Fast to sell a property we previously rented out.

Chris at house buy fast, took us through the whole process step by step, made us a cash offer which we accepted.

They introduced us to a panel of solicitors, who were amazing.

We were under tight time frames to sell as we needed the money for private affairs, they managed to complete the purchase in 17 working days, and this was fantastic.

Subsequently one of our friends is now selling to Chris at house buy fast.

Thank you as this was exactly how we wanted things to happen.

Mark and Sandra

1 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Very happy customer

I had all my contact with Mitch who was extremely kind and patient when I had questions about how the process works and about some of the contractual details. We haven't quite been able to complete a sale yet due to problems at our end but this is still no problem for Mitch. He has kept in regular contact while we try to sort out our issues. He is always bright and cheery when on the phone and answers emails incredibly quickly. I feel very well looked after by someone who knows his profession.

5 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Knowledge and personable

Perfect very friendly and knowledgable. I spoke to Luke. No on had ever mentioned the problems with selling a properly with 2 kitchens
Thank you Luke

27 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Unwanted property

Since speaking to ALFRED about selling anunwanted inherited house from my parents ,the process so far house been fast and smooth I've been kept in touch with all that has been done so far Alfred has been great ,and got things moving quickly ,as I havnt got time to sort clearing the place out and getting it cleaned for a sale ....Cheers Alfred

21 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Mitch was great

Mitch was great. Really open and honest and works with you. Able to get in touch really easily when suits to discuss.

8 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

If You're Ever In Need - You Come Here.

As someone who has been lucky enough to not worry about debt, the consequences of a few bad choices in quick succession saw me reach the top of the debt pile, which has been a rollercoaster of a nightmare.

House Buy Fast & more specifically Chris Lunson, have been an absolutely massive help in buying/selling my home in a time of absolute need. I have had to go through many mental slopes to accept the need, and coming out of this breaking even, but to know that this option was there with speed to stop me going bankrupt, was amazing.

Chris has gone above and beyond in listening to me, effectively having small breakdowns on the phone. They didn't just palm me off, but actually listened. Whilst Chris did their due diligence in checking for fraud or if I was being 'played' - which I applaud - they also took time to check I'm doing what's best for myself, and even fought my corner when the underwriters tried to heavily undercut me - which would have likely seen me going bankrupt regardless of the sale.

Yes this is a company to buy a house fast, and of course that means you have to accept a somewhat reduced value compared to market price, but that's what you're getting back in excellent service, and speed in a time of need. This company isn't there to prey on people in a bad spot, but to help them whilst maintaining a small profitability that is required for the nature of the business.

Thank you all, and especially Chris. Also a big shout out to my amazing solicitor I was assigned - Vishal, who made things quick and simple, and was there whenever I phoned to quickly update me (if they hadn't phoned me first already).

Thank you, so so much.

4 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

further to my previous review

further to my previous review I have gone over there terms and one states:-
"if you accept the offer we will pay for a structural survey of your property. As long as that doesn’t show up any major structural defects not already disclosed to us we will pay the price we offered you. "

that did not happen

2 mars 2024
Avis spontané
Noté 4 sur 5 étoiles

Mitch is good at explaining the process…

Mitch is good at explaining the process from start to finish. He's put my mind at ease with regards to how the sale process goes and another big plus about Mitch, is that he's accessible to respond to any queries. I only give 4 stars because it's early days and I don't want to be too biased hahaha.

29 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent Communication…

Although I didn’t end up selling through HBF (my personal circumstances changed), my interaction with Mitch was excellent. He was professional, polite and always quick to respond. Good communication in any transaction is key and in this case it was faultless.

19 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Polite and professional

I cannot talk about the process as I only had an initial and informative call with them, but Duncan was very professional. He explained to me the whole process, their modus operandi and listened to what I am looking for. Based on my needs, he honestly advised me on the best options in case I decided to sell my property through them. I appreciated the frank and honest conversation.

17 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Terrible experience

Terrible experience. They don’t reply to emails or phone calls, zero customer service, my contract with them ended in October 2023 , and I am still getting texts asking me to reduce the price! Hardly any viewings arranged. Valuable time and money lost whilst waiting to be out of contract and go back to the high street. Shambolic

3 janvier 2024
Avis spontané
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Réponse de House Buy Fast

We have requested contact with you as we feel this review is a little unfair.

We arranged viewings which you happily accepted although you cancelled one this week as you had instructed another agent.

You are free to do this. Luke has been in regular contact with you, we have checked the emails and there were updates and data provided to show interest levels on Rightmove etc etc.

We are sorry the property did not sell and hope you find success with the new agent. However we are disappointed to see a one star review when there was not zero customer service as you state.

Please feel free to contact us if you wish to discuss anything further.

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