Howards Motor Group Avis 1 041

Hyundai Taunton

I had my i20 serviced 17/03/2026 reported that I have been having issues starting, sometimes the battery is completely flat or it appears that way also the stop/start hasn’t worked for 18 months or 6 months old. On the last service I reported the stop/start issue and was told you don’t use the car enough as it’s only done 3000 mile, I Said I must have missed that bit in the owners manual. Anyway they said the battery was naff fitted a new one and serviced the car.

I have used the car for 4/5 trips but have noticed that the stop/start light which was permanently amber does not show anything now and does not work, rang the dealership and told to book it in for investigation in two weeks time NOT ACCEPTABLE obviously they don’t do the job/check properly 

Thank you Jon in Howard’s Barnstaple for a fabulous service, friendly and efficient. From start to finish, John was knowledgeable and attentive. We are very pleased with the car we have bought and the after service with my technology questions! I wouldn’t hesitate to recommend this garage to anyone looking for a used car. Thanks again Jon. Clare

Relaxed environment. Friendly knowledgeable staff. Excellent Picanto.

We have just bought our new car from Howard’s Weston Super Mare. Andrea Horvath Customs Relations Manager was fantastic. Talked us through everything. Felt like we were having coffee with a friend. Not pushy at all. She was informative professional and funny. An absolute asset to Howard’s. Thank you.

Jamie and Morgan was very polite and helpful today sorting out our repair and service.

I dropped my car off for an MOT at 9am and it was ready by 10. Prompt and professional service. And a shout out to the polite, helpful and cheerful staff on reception.

Simple fuse replacement, full car safety check carried out.
Great customer service by Becki.

Outstanding service from start to finish would recommend 5 stars...Special thanks to Ashton very informative and polite...no hard sale so refreshing ...
Thank you Howards of Taunton
Sue

I was very impressed by the professionalism and care I received from Lorenzo from start to finish. I needed guidance obtaining a car on Motability and he explained the process very well and made it easy . Nothing was too much trouble.

Parents got a great car from Howard's Peugeot WSM. We always get our cars from here and the staff are all amazing. Big thank you to Sam and Lewis and thanks for all the biscuits while waiting for Dad's car handover! Max

Ciaron at Howards Vauxhall in Yeovil has truly gone above and beyond to help. Although it’s no fault of the dealership, my new car has been delayed; Ciaron has organised a courtesy car for me to have from now until my car is delivered. Given that this could be a month or more, I couldn’t be more impressed with this service. Thank you very much, Ciaron and Howards.

Charlie Deakin gave us lots of options, useful information, was very patient and friendly

The whole experience was stress free
Ben was professional, knowledgable and could not be more helpful

Well, this is the third time my wife and I have brought a car from Howard’s citroen Weston super mare Why” there professional approach along with there friendly advice they make the whole experience of buying a car smooth and enjoyable. Our salesman was Kian In my opinion he goes above and beyond to find the car that we are looking for and again he came up trumps and was lovely catching up again thank you Kian. Mr Mrs French.

Terrible experience!!

Had my Nissan qashqai looked at by the Nissan technician via a 3rd party company,

Before they received my car I called them up to tell them about another issue that I would like them to look at as the car is still under the three-year warranty the service representative that answered the phone said he would put the problem on the Notes so the qualified technician could look at the problem,

The next day I realised what might be causing the problem so I thought I would give them the heads up to save time and hopefully I would get the car back sooner when speaking to another service representative he said he would put it in the notes as the guy the day before didn’t put anything on the notes for the technician.

I also told them what the third-party company had already done and couldn’t resolve the problem, hence why they went to a main dealer!

The day that they had the car they then called me to say that the car is now okay to pick up when I ask them what Work had been carried out. They said the technician has cleared the fault and everything is okay after telling them that is what the third-party have already done. I was assured that the professional technicians have done the right thing after telling them my concerns that I will be back within a week with the same problem they didn’t really seem to care.

(Less than 24 hours later, guess what? Problem reappeared like I said it would!)

After speaking to the service manager voicing my concerns well let’s just say probably made them even worse! The one part of the conversation that stood out with her was the fact that she said they are lucky that they even spoke to me on the phone as the car was taken there by a third-party company and I could’ve been anyone! Which raises my concerns even more that when I went to pick the car up, they were happy enough to hand me the keys over!! without checking who I was (as the third-party are the ones that dropped the car off in the first place)

Booked my car in for its first service and couldn’t fault the experience. The team were welcoming, explained everything clearly, and the service was completed on time. Really reassuring as a first visit

Very well looked after by Matt who provided a professional, efficient , kind and helpful service making the car purchase experience a positive one. Would recommend to all.

Special thanks to Jamie and Steve Newnam. Very professional and knowledgeable. Good old fashioned customer service sadly lacking with a lot of companies these days.

Emma was incredibly kind, helpful and patient. I brought my elderly parents into the WsM showroom to look at a replacement car, and Emma showed us several makes and models. She was knowledgeable, responsive and quickly attuned to the needs of two older customers. Emma helped narrow down the options to a couple of choices and was calm, efficient and completely wonderful with test drive/answering questions/offering advice and taking time to make my parents feel valued and supported. Thank you Emma for a really informative afternoon!

I have purchased several cars from Howards over the years, most recently in Dec 2025. I have always found the their service and staff, in particular Matt, to be extremely knowledgeable, helpful and courteous. Nothing is ever too much trouble. I can highly recommend.