⭐⭐⭐⭐⭐ Brilliant customer service from Richard Sparrow! Had a fantastic experience at Toyota Weston-super-Mare last Friday thanks to Richard Sparrow. I’m a driving instructor and desperately needed a... Voir plus
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⭐⭐⭐⭐⭐ Brilliant customer service from Richard Sparrow! Had a fantastic experience at Toyota Weston-super-Mare last Friday thanks to Richard Sparrow. I’m a driving instructor and desperately needed a... Voir plus
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Peugeot sales and service reception excellent. Very thoughtful and keen to help. Vehicle hand over not rushed and vehicle details carefully explained. Transfer of service plan handled with ca... Voir plus
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Sam was excellent. I enquired about one of cars that had sold when I enquired. However Sam made the effort to call me back and find me another vehicle so I could have it on the same low fi... Voir plus
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I was very impressed with your service assistant, James. He was exceptional courteous and efficient and very helpful. This is so unusual these days and needs to be acclaimed. If this is due to st... Voir plus
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At Howards, our ethos is to keep you ‘on the road’ by providing expert advice, quality service and value for money. We proudly represent nine of the UK’s most popular and luxury automotive brands, aiming to deliver the highest quality of service underpinned with a culture of respect for our customers, suppliers and employees.
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Why buy from us
Herluin Way, BS23 3YN, Weston-super-Mare, Royaume-Uni
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Emma was incredibly kind, helpful and patient. I brought my elderly parents into the WsM showroom to look at a replacement car, and Emma showed us several makes and models. She was knowledgeable, responsive and quickly attuned to the needs of two older customers. Emma helped narrow down the options to a couple of choices and was calm, efficient and completely wonderful with test drive/answering questions/offering advice and taking time to make my parents feel valued and supported. Thank you Emma for a really informative afternoon!

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I have purchased several cars from Howards over the years, most recently in Dec 2025. I have always found the their service and staff, in particular Matt, to be extremely knowledgeable, helpful and courteous. Nothing is ever too much trouble. I can highly recommend.

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Charlie and Damon very helpful in assisting us with the purchase of our car. Charlie was very knowledgable about the car and informative on the test drive.
He made the whole process very easy. Would highly recommend them.

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Having been a customer for over 30 years at Howard’s Peugeot which I think speaks for itself as to the quality of the service supplied
From buying my cars to servicing the cars nothing is to much trouble for the excellent staff
A top class dealership in all areas required for a customer

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Just picked up my new notability car from Howards Citroen, Taunton. I dealt with Bradley for the whole process and he was brilliant! Really knowledgeable and helpful and made the process as easy as possible! Thanks so much!!

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A big thank you to Lorenzo was friendly and helpful when changing our car.very happy with the service, Gray & Sher

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Fantastic experience. My car was in for its MOT and we couldn’t have been looked after better. Alison, even though obviously extremely busy, kept an eye on us , instantly was at my shoulder to help when I was having trouble trying to use the drinks machine. When there was the smallest lull between calls and customers she popped over for a chat. She seemed to make time for every single customer and I’m sure nobody could have felt rushed or being a bother. All in all a great asset to the firm to be cherished.

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Greg did a great job and the video of the car was great

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Emma is absolutely amazing. She was so helpful in finding the perfect car for me and considering my needs. I would definitely choose Hyundai for my next purchase. Thanks Emma!!!!

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Made you feel at ease as first purchase in a long time. Emma and Damon very helpful!!!!

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Went into the garage to get some help on the cars they are selling and Stephen Newman was extremely helpful couldn’t have had a better experience really love and kind staff.

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Salesman Stephen was very helpful, spent lots of time explaining . Ordered my new car all went very smoothly. Knows the job inside and iut.

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Steve for his patience, courtesy and understanding of our needs in sales. Jamie and his colleague for good humour and efficiency in service.

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Everyone at the dealership went above and beyond to accommodate my needs especially Emma Scott who was brilliant! Many thanks to everyone!

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Alison was excellent in service dept in Dorchester, well focused and friendly. First time using Howard’s and an she is an asset to the company

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Dan in service department was amazing
He completed service on my Kia and sorted an issue on another issue we had with protective casing
Highly recommended

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From the very start, stephen and Damon customer-focused approach was clear. The customer experience team was easy to reach and genuinely helpful with all my questions, making the purchase and onboarding process much smoother than I expected. Highly recommended

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Really great costumer service. Spent a lot of time with me making sure everything was right for me. Stephen & Damon were both great

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Emma was very professional and friendly and it was a pleasure buying a car from her.

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Adam from the Weston super Mare site was excellent, he was very professional despite being so young. He helped us to find a car without a hard sell and took us through the whole process. Handover day was great Adam made sure we were taken through everything and made us feel very comfortable. Would recommend Howards, great service thanks 😊

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