Hydeandrowe Avis 

102
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

As a landlord trying to manage all my properties for renting was extremely difficult. Ever since Hyde&Rowe took over it has changed my life. Ivana especially is dream to come true. Ever so professiona... Voir plus

Noté 5 sur 5 étoiles

INFORMED AT ALL TIMES I have extremely positive feedback to give to Hyde and Rowe Estate Agents. I viewed my prospective flat twice, both times convenient to myself, and was picked up from the train... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Well what can I say the Team at Hyde and Rowe have been truly amazing not only selling my house in South Croydon but also finding me a gorgeous apartment for our downsize. Michelle runs a very profes... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

These awful estate agents are still holding on to my rents despite telling my solicitor they’re going to transfer them to me over 3 weeks ago!!! It’s outright theft and I’m now starting court action t... Voir plus

À propos de l'entreprise

  1. Argent & assurance

Informations provenant de diverses sources externes

Hyde & Rowe is a multi award winning independent estate agency based in Croydon. We are made up of a dedicated team that covers a range of services such as; sales, lettings, guaranteed rent, serviced accommodation, property staging and property sourcing/acquisition. Hyde & Rowe are built on a strong foundation of core values, our reputation has grown to represent a trustworthy and transparent independent company, providing an exceptional level of customer service. Hyde & Rowe boasts a year 50 years of combined experience and in depth knowledge in the property industry, so it is no wonder that we have been recognised as South London’s most trusted agency as of 2018. We believe estate agency is about people not properties as we are keen to make sure people find their dream homes as well as sell or let their properties smoothly and hassle free.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

102 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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3,9

Tous les avis

(102)

10 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Hydeandrowe property management company…

Hydeandrowe property management company based in South Croydon. If you're landlord and considering to use this company-think twice, they're crooks and fraudsters. We have lease contract signed with them for two years, after one and half year into our contract they stop paying a full price of agreed rent, and trying to hold onto the property despite totally breaching the contract and no ground to stand on, they are simply operating like crooks. Their letting manager Marion is absolute joke, she's keeps coming up with some stupid excuses, which haven't had nothing to do with a legal document that have been sighted with them . We're starting a legal action against this company and evicting them from our property. So if you are a landlord and looking for a letting company-Hydeandrowe is a big red flag, avoid them! Instead of resolving the issue on professional level, this company spends its time deleting negative reviews from this website and posting fake positive ones. Hydeandrowe deleted my review 3 times already. Do not trust them, if you're landlord avoid them at any cost-they're the worst in the market

1 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

The best of the best,I really loved my…

The best of the best,I really loved my stay with you guys,it was awesome every singleday, The Manning house is at a very strategic easy access to all amenities and the environment was very welcoming. I can't wait to book it again in future.Jeneen thank you very much for the services and sm looking forward to future longer stays,like two weeks if allowed 😀

11 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Seamless Experience

Working with Hyde&Rowe was a truly seamless experience. They are exceptionally communicative, had a clear vision for the project goals, and made the entire development process enjoyable for the team. Highly recommend working with them.

8 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Hyde and Rowe are absolutely amazing !

Hyde and Rowe are absolutely amazing !!
Always so helpful and lovely !! I had such a great experience with them, everyone was so helpful and so friendly thank you Hyde and Rowe !!

8 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Stolen Deposit

Stayed at a short stay hosted by this company, they make you pay a £300 deposit outside of the booking app, the booking app states 7 days for this to be returned having chased this they said that their policy is 10 days, upon constant chasing 30+ days later this has still not been returned for various reasons, people on holiday, back logs etc etc, with numerous occasions of people not getting back to me, after an unsatisfactory conversation where I was told they could not give me a timescale and if I had a problem raise it with my bank. I have then left a negative review across popular review sites. They have manged to remove one of these. they have now said that they would not refund the owed deposit until I removed the review from this site, which I did as I need my money back. 5 days later still no refund so I am now posting again, really dissapointed. I have text evidence of this interaction. it is now the 5th August and no refund.

28 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Very helpful

I have worked with Hyde & Rowe South Croydon on several occasions recently .I have always found them efficient and courteous and helpful to deal with especially when replying to enquiries. I would recommend them.

20 mars 2026
Avis spontané
Noté 3 sur 5 étoiles

Mixed experience with Hyde & Rowe.

Mixed experience with Hyde & Rowe.

Some of the staff are clearly not trained in privacy laws and importance of safeguarding sensitive information about their tenants and other staff issues.

Whenever there is a phone call to the office or from the office - impolite staff members in the background can be heard.

However the platinum members of staff go over and above their duties - the lettings Manager and the Sales Manager & the CEO and one or two of the lettings staff are exceptional.

Had some nightmare experiences with tenants who were placed inappropriately with their pets in a lovely property that could not meet their needs - it was overcrowded.

Hyde & Rowe also at first sold their services of the basis that they would attend to the small repairs as part of the management contract (retainer), and that the property would be returned to the owner in a condition that resembled the original condition or as near as - this has never materialised.

The level of service depends on who you are dealing with.

10 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great customer service and advisors

I have been with Hyde & Rowe for over three years and they have been so helpful. When my family got bigger they immediately found me a bigger home at a better location for my kids school and I'm so thankful to the people that work there.

12 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

We recently had the pleasure of working…

We recently had the pleasure of working with Mel from Hyde and Rowe to sell our property, and we couldn't be happier with it all. She was incredibly helpful and responsive to all our queries, making the entire process a seamless experience. Her expertise and dedication were evident every step of the way. We are truly grateful for his support and couldn't have asked for a better partner in this journey. Highly recommend their team for anyone looking to sell their property! They were incredibly genuine and spent a lot of time with me discussing the details of the sale.

3 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

My house was on the market for a long…

My house was on the market for a long time. I didn’t know quite why but it was tough to deal with. After talking to Hyde and Rowe they showed me some of the reasons why and we fixed them and I used them to list the property. Yesterday it was finally sold. Great!!

27 août 2024
Avis spontané

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