Hydeandrowe Avis 

102
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

As a landlord trying to manage all my properties for renting was extremely difficult. Ever since Hyde&Rowe took over it has changed my life. Ivana especially is dream to come true. Ever so professiona... Voir plus

Noté 5 sur 5 étoiles

INFORMED AT ALL TIMES I have extremely positive feedback to give to Hyde and Rowe Estate Agents. I viewed my prospective flat twice, both times convenient to myself, and was picked up from the train... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Well what can I say the Team at Hyde and Rowe have been truly amazing not only selling my house in South Croydon but also finding me a gorgeous apartment for our downsize. Michelle runs a very profes... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

These awful estate agents are still holding on to my rents despite telling my solicitor they’re going to transfer them to me over 3 weeks ago!!! It’s outright theft and I’m now starting court action t... Voir plus

À propos de l'entreprise

  1. Argent & assurance

Informations provenant de diverses sources externes

Hyde & Rowe is a multi award winning independent estate agency based in Croydon. We are made up of a dedicated team that covers a range of services such as; sales, lettings, guaranteed rent, serviced accommodation, property staging and property sourcing/acquisition. Hyde & Rowe are built on a strong foundation of core values, our reputation has grown to represent a trustworthy and transparent independent company, providing an exceptional level of customer service. Hyde & Rowe boasts a year 50 years of combined experience and in depth knowledge in the property industry, so it is no wonder that we have been recognised as South London’s most trusted agency as of 2018. We believe estate agency is about people not properties as we are keen to make sure people find their dream homes as well as sell or let their properties smoothly and hassle free.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

102 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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3,9

Tous les avis

(102)

10 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent

Hyde and Rowe more then exceeded our expectations.
From start to finish we felt completely looked after and found Craig Adlam to be courteous and diligent.
Highly recommend.

21 février 2022
Avis spontané
Noté 5 sur 5 étoiles

Thank you

Thank you Michelle and accommodation team, you made my stay great. The apartment is a 5 star ⭐️⭐️⭐️⭐️⭐️ I can not wait to book again with you.

21 février 2022
Avis spontané
Noté 5 sur 5 étoiles

I had a great time at Coombe Studio

I had a great time at Coombe Studio. The property was well presented and cleanliness was of good standard. Great service by Hyde Asset Management will definitely recommend to friends and colleagues

21 février 2022
Avis spontané
Noté 5 sur 5 étoiles

Accommodation- Sarah

I have been dealing with Sarah for accommodation, great reliable service received. Thank you and will definitely be using by the company again in the future

21 février 2022
Avis spontané
Noté 5 sur 5 étoiles

Ivana from Hyde and Rowe

I've been dealing with Ivana from Hyde and Rowe for quite some time and I would like to confirm that she's been always very professional, friendly and helpful. I'm pleased with her approach and commitment.

21 février 2022
Avis spontané
Noté 5 sur 5 étoiles

As a landlord trying to manage all my…

As a landlord trying to manage all my properties for renting was extremely difficult. Ever since Hyde&Rowe took over it has changed my life. Ivana especially is dream to come true. Ever so professional, fast respond, communication is fantastic. Maintenance costs of the properties been noticeable reduced as I feel Ivana always finds the best solution at great value. I could not recommend highly enough Hyde&Rowe for property management. SP (Shirley, Dulwich)

21 février 2022
Avis spontané
Noté 5 sur 5 étoiles

My boiler broke down and my garden…

My boiler broke down and my garden fences completely collapse. Tenants had children cold in the apartment! Within hours Ivana managed to resolve the issue and next day my fences were up.

Thank you, great help!

Colin W

21 février 2022
Avis spontané
Noté 1 sur 5 étoiles

Don't trust this company!

Read all the bad reviews before making them your estate agent. This is an update for my earlier review, it’s the truth and nothing but the truth. Hyde and Rowe has offered me now £2000 for the damage their clients caused my property, this has been on going since 12 December 2021 and has finished all repair etc. On 12th February 2022, but the amount of damage to my property totals in access of £8300+, although my property is back to its original state, the situation regarding monies is still unresolved, this includes back rent still unpaid, lose of rental income, I had to get my own builders and decorators, because they didn't honor the contract in the rental agreement to put the property back to its original state less 20% wear and tear, which is very high for fair wear and tear, and there are unpaid bills their clients accrued, they negotiated with me from £750 then £1500,and finally £2000, I am now forced to have to take Hyde and Rowe to court, and I will win according to the professional advice I have taken, and I have all the evidence need. I shouldn’t have had to take a good honorable company to court?
when I posted my last review, the bad one star reviews which was at 27% of the reviews, now has gone down to 22%? Very Strange.
Hyde And Rowe has caused me great stress, anguish and anxiety, I feel quite ill, if I had had a bad heart, I'm sure I would have died!

19 février 2022
Avis spontané
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Réponse de Hydeandrowe

Mr Adams we communicated with you on every level possible, however we were not given the chance to rectify the repairs at any point and were told this would cost in excess of £3000? We offered (without any receipts being shown) to pay the amount you requested? We are very confused as to how this has now increased again to the amount of £8300 that you have stated? If a landlord goes into a property to do repairs before telling us the property is empty then we are not able to arrange repairs of any sort and I am sure you can agree if we paid the amount you have suggested above to replenish each property when a tenant vacated we would not be in business hence the reason we have our own maintenance team. We have been very attentive to your needs and it is clear that this was not enough and with the amount you are requesting changing every time you write a review i think you will need to proceed however you feel best to. We are very unhappy this issue has arisen and would like to have come to an amicable agreement, however, this was not made very easy with your demands.

Noté 5 sur 5 étoiles

Excellent service received from this…

Excellent service received from this agency and with myself being a first time landlord. They held my hand with the best advice possible. I fully recommend this agency.

19 février 2022
Avis spontané
Noté 1 sur 5 étoiles

A long wait to get a deserved resolution

This is my genuine experience. The property I was meant to stay at had no heating or hot water and I was told this on the day of check in. They offered a different property but that was dirty, no internet, you couldn't plug in the TV as it didn't reach the plug and there was an extension cable with a note saying "Do not use for your own safety". It also smelled of smoke from whichever neighbour was smoking in their flat. We had to turn down this accommodation as it was not up to the standards.

Before checking in I had to send over a £300 damage deposit via bank transfer and even though I never stayed in the property they were being very difficult about sending me back my £300. Their excuse for not sending the damage deposit was the submit button to bank transfer it back wasn't working. It has taken 4 weeks to get this back and it was booking.com who had to send it and invoice them later.

I would not recommend them to anyone. They will take your money, don't bother using them.

21 janvier 2022
Avis spontané
Logo de Hydeandrowe

Réponse de Hydeandrowe

We are very sorry for the inconvenience caused to you and your stay. Can you please contact us urgently if there is anything at all we can do for you we would be happy to assist.

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