Great for developing independence. A bit annoying at times having to confirm purchases after so many but thankful of the safety that offers under being stolen of misused by others. Quick connect to ba... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Contacted live chat twice in the last week - both Agents, Ajendra & Pranjal were very helpful and efficient. Sorted out my issues confidently and knowledgeably. The replacement cards arrived very quic... Voir plus
L'entreprise a répondu
I've been using Hyperjar to help my Children manage their pocket money for about five years now and have found it has everything I need and works really well. The linked accounts, wallets and cards wo... Voir plus
L'entreprise a répondu
I spoke to Parth this evening who was brilliant, and even though you initially have to use a chatbot the agent takes the time to read the information which makes it less annoying. HyperJar has been in... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de HyperJar
Écrit par l'entreprise
Clearer, easier, happier money. In Jars.
HyperJar is the world’s smartest payments and planning account.
A digital version of jam-jar budgeting that makes it easier to plan, share and spend your money.
Get the money management app with bank-grade security. Budget your money with Jars and spend directly from them.
Coordonnées de contact
71-75 Shelton Street, WC2H 9JQ, London, Royaume-Uni
- support@hyperjar.com
- hyperjar.com
4,7
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Parth helped me today
Parth helped me today, my issue was resolved quickly and effectively. Thank you.
3 août 2026
Avis spontané
Réponse de HyperJar
Hi Sally,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team and that the assistance you received was helpful and appreciated. Providing friendly, responsive, and effective support is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
Hyper jar has been a brilliant app and…
Hyper jar has been a brilliant app and bank service for both me and my children. They had a card each when younger and it was a great way to teach financial responsibility and some budgeting and money management. Also customer service has been great and quick. Dealt with Ajendra today who sorted an issue due to my card being old and tattered and was very helpful. Would recommend.
3 août 2026
Avis spontané
Réponse de HyperJar
Hi Amanda,
Thank you for taking the time to share such a positive review with us we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team and that the assistance you received was helpful and appreciated. Providing friendly, responsive, and effective support is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
Card fault - resolved quickly
I contacted HyperJar via live chat regarding my daughter payment card, which had developed a fault. Ajendra dealt with the issue quickly and efficiently, explained everything clearly, and arranged for a replacement card to be sent out.
Excellent customer service… friendly, professional and very helpful. Thank you, Ajendra!
3 août 2026
Avis spontané
Réponse de HyperJar
Hi Noush,
Thank you for taking the time to share such a positive review with us we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team and that the assistance you received was helpful and appreciated. Providing friendly, responsive, and effective support is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
Panjal helped resolve my issue very…
Panjal helped resolve my issue very easily. Thanks for your help!
3 août 2026
Avis spontané
Réponse de HyperJar
Hi Chris,
Thank you for taking the time to share such a positive review with us we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team and that the assistance you received was helpful and appreciated. Providing friendly, responsive, and effective support is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
It's been a gamechanger
HyperJar has been great in helping me to manage my finances - rather than tap-tap-tap spending, I now know where every penny goes, and setting myself a daily limit has been a gamechanger. I've been using HyperJar for nearly a year now and haven't looked back
3 août 2026
Réponse de HyperJar
Hi Grace,
Thank you for taking the time to share such a positive review with us we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team and that the assistance you received was helpful and appreciated. Providing friendly, responsive, and effective support is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
Brilliant customer service
Brilliant customer service, I’ve been with HyperJar for over 2 years and use it all the time, great way to separate your money into jars and without fear of going overdrawn, great for budgeting.
2 août 2026
Avis spontané
Réponse de HyperJar
Hi Sausage,
Thank you for taking the time to share such a positive review with us we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team and that the assistance you received was helpful and appreciated. Providing friendly, responsive, and effective support is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
Lata was great and solved the issue…
Lata was great and solved the issue quickly, great service
2 août 2026
Avis spontané
Réponse de HyperJar
Hi Tom,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team and that the assistance you received was helpful and appreciated. Providing friendly, responsive, and effective support is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
Kusum on hyperjar
Kusum on hyperjar was friendly quick and efficient whilst solving my query today. Excellent user experience and customer service skills.
1 août 2026
Avis spontané
Réponse de HyperJar
Hi Amanda,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team and that the assistance you received was helpful and appreciated. Providing friendly, responsive, and effective support is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Kind Regards,
Sakshi
Fraudulent withdrawl…
A fraudster tried to access my account and take more than I authorised, thank you to the team at Hyper Jar, they didn't take any money.
I've been with Hyper Jar for many years now and always had great service and security from them.
Thank you to Lata for helping me today
1 août 2026
Avis spontané
Réponse de HyperJar
Hi Helen,
Thank you for taking the time to share such a positive review with us we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team and that the assistance you received was helpful and appreciated. Providing friendly, responsive, and effective support is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled smoothly and that you felt well-supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service every day.
If you ever have any questions or need assistance, please don’t hesitate to get in touch our support team is always here and happy to help.
Thank you once again for your kind words and continued support we’re delighted to have you with us.
Kind Regards,
Sakshi
I am extremely disappointed with my…
I am extremely disappointed with my experience using HyperJar. My monthly salary has been held in a pending transfer while my account is under review, leaving me without access to money I rely on to pay my rent and other essential bills.
As soon as I was asked for information, I provided everything requested, including proof of identity, my work invoice, WhatsApp conversations showing I submitted my invoice to my employer, and a full explanation of the transactions. Despite fully cooperating, my transfer has remained pending with no clear timeframe for resolution.
What made the experience even more frustrating was the live chat support. Every time I contacted them, I was met with generic, copy-and-paste responses that didn’t address my questions or provide any meaningful update. It felt like no one was actually looking into my case, and there was no sense of urgency despite explaining that my rent is due.
I understand that financial institutions have legal and regulatory obligations, but customers also deserve clear communication, timely reviews, and support that goes beyond scripted responses.
Based on my experience, I would be very hesitant to use HyperJar as my main account for receiving my salary. Having your wages tied up when you have financial commitments is incredibly stressful, and the lack of helpful customer support only made the situation worse.
HyperJar please assist me in resolving this asap. I have all documentation provided. I will be left with late payment fees if this is not resolved asap
31 juillet 2026
Avis spontané
Réponse de HyperJar
Hello Nilofar,
We're sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how concerning it can be when you need access to your funds urgently.
We regularly review accounts as part of our legal and regulatory responsibilities. While we appreciate these reviews can be frustrating, they're an important part of helping to keep both our customers and our platform safe.
We've reached out to you directly via email to provide some further information and discuss your experience in more detail. If you have any further questions, please don't hesitate to reply - we'll be happy to help.
Kind Regards
Had a question around renewing of the…
Had a question around renewing of the card. Was helped by Sakshi and it was very quick.thanks
31 juillet 2026
Avis spontané
Réponse de HyperJar
Hi Satyam,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that your query regarding card renewal was resolved quickly and efficiently. Providing prompt, helpful, and straightforward support is exactly the level of service we strive to deliver to all our customers, so it’s wonderful to hear that your experience was smooth and hassle-free.
It’s fantastic to know that your questions were answered clearly and that everything was sorted so quickly. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service whenever our customers need us.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Best app for banking for kids without…
Best app for banking for kids without doubt.
31 juillet 2026
Avis spontané
Réponse de HyperJar
Hi Dan,
Thank you for taking the time to share such a wonderful review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
It’s fantastic to know that you consider HyperJar one of the best options for helping children manage their money. We’re especially pleased to hear that the app is providing a simple, safe, and effective way for young people to learn valuable financial skills while giving parents peace of mind.
Helping families build confidence around budgeting, saving, and spending is exactly what we strive to achieve, so it’s wonderful to know that HyperJar is delivering such a positive experience.
Feedback like yours means a great deal to our team and motivates us to continue providing a reliable, family-friendly, and easy-to-use money management solution.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Joined for use of the Kids card
Joined for use of the Kids card. Brilliant. A number of free transfer each month. No monthly fee. I receive notifications on what and where has been spent and random requests to confirm that it is my child. Good security, easy to use and top up
30 juillet 2026
Réponse de HyperJar
Hi Church,
Thank you for taking the time to share such a wonderful review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
It’s fantastic to know that the Kids Card has been such a positive experience for your family. We’re especially pleased to hear that you value the ability to make free transfers, manage your child’s spending, and receive real-time notifications about card activity. Providing parents with visibility and control, while helping children develop confidence in managing their money, is exactly what we strive to achieve.
We’re also delighted that you find the platform secure, easy to use, and simple to top up. Features designed to help keep accounts safe and provide peace of mind are an important part of the HyperJar experience, so it’s wonderful to know they’re working well for you.
Feedback like yours means a great deal to our team and motivates us to continue delivering a reliable, family-friendly, and easy-to-use money management solution.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Useful and "safe" way of spending or carrying a card
I use Hyperjar to organise different pockets of money and especially for buying online or taking out in places where there's a lot of pickpocketing.
I like the ease of moving money to and from it.
Very useful addition to my wallet.
30 juillet 2026
Réponse de HyperJar
Hi Customer,
Thank you for taking the time to share such a wonderful review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
It’s fantastic to know that HyperJar is helping you organise and manage your money effectively. We’re especially pleased to hear that the ability to create separate jars for different spending goals and purposes provides added convenience and peace of mind, particularly when shopping online or travelling.
We’re delighted that you find moving money between your account and jars simple and straightforward. Providing a secure, flexible, and easy-to-use money management experience is exactly what we strive to achieve.
Feedback like yours means a great deal to our team and motivates us to continue delivering a reliable and rewarding experience for all our customers.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Zishan on the chat was incredibly…
Zishan on the chat was incredibly helpful and ordering a new card was straight forward. Thank you
30 juillet 2026
Avis spontané
Réponse de HyperJar
Hi Sarah,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had such a positive experience with our customer support team. It’s wonderful to hear that your query was handled in a helpful and efficient manner, and that arranging a replacement card was a straightforward process.
Providing prompt, friendly, and effective support is exactly the level of service we strive to deliver to all our customers, so it’s fantastic to know that your experience reflected this.
Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service alongside a simple and reliable money management experience.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Very good app, easy to use
Very good app, easy to use and reliable. Highly recommended.
30 juillet 2026
Avis spontané
Réponse de HyperJar
Hi Zuzana,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
It’s fantastic to know that you find HyperJar easy to use and reliable. We work hard to create a simple and seamless experience for our customers, so it’s wonderful to hear that the app is meeting your expectations.
We’re especially pleased to know that you would highly recommend HyperJar. Feedback like yours means a great deal to our team and motivates us to continue providing the best possible money management experience for all our customers.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Great bank account for kids and no fees…
Great bank account for kids and no fees for using it abroad.
15 avril 2026
Réponse de HyperJar
Hi Silviu,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
It’s fantastic to know that you find HyperJar a great option for children and that you value the benefit of being able to use the card abroad without additional fees. We’re especially pleased to hear that the service is helping make money management simple, convenient, and accessible for your family.
Providing families with an easy-to-use, reliable, and cost-effective way to manage spending and savings is exactly what we strive to achieve. Feedback like yours means a great deal to our team and motivates us to continue delivering the best possible experience for all our customers.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Brilliant method of managing money and saving by purchasing cashback vouchers.
It makes it easy for my granddaughter to manage her money and for me to help her with this. I regularly buy cashback vouchers when I'm out shopping or sometimes in advance.
29 juillet 2026
Réponse de HyperJar
Hi Jane,
Thank you for taking the time to share such a wonderful review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
It’s fantastic to know that HyperJar is helping you support your granddaughter in managing her money while making it easy for you to guide and assist her along the way. We’re especially pleased to hear that features such as cashback vouchers are adding extra value and making everyday spending and saving even more rewarding.
We love hearing how customers use HyperJar to build positive money habits and make managing finances simpler for the whole family. Providing practical tools that support budgeting, saving, and financial confidence is exactly what we strive to achieve.
Feedback like yours means a great deal to our team and motivates us to continue delivering a simple, reliable, and rewarding money management experience.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Lata and previous agent Supriya were…
Lata and previous agent Supriya were both excellent. Couldn’t fault them. Polite, knowledgeable and patient.
29 juillet 2026
Avis spontané
Réponse de HyperJar
Hi Sonia,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you’ve had such a positive experience with our customer support team. Providing polite, knowledgeable, and patient assistance is exactly the level of service we strive to deliver to all our customers, so it’s wonderful to hear that your experience reflected this.
It’s fantastic to know that your queries were handled professionally and that you felt fully supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service whenever our customers need us.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Réponse de HyperJar
Hi Mike,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
It’s fantastic to know that you find HyperJar very good to use and that it has been providing a positive experience for you. We work hard to make managing money simple, convenient, and reliable, so it’s wonderful to hear that the app is meeting your expectations.
Providing an easy-to-use service backed by excellent customer support is exactly what we strive to achieve. Feedback like yours means a great deal to our team and motivates us to continue delivering the best possible experience for all our customers.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.