Excellent customer service. I called to buy some Ahmad Green Tea bags on a Monday and was told to call back on Friday. I called on Friday and completed my online order within 5 minutes of being told a... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Excellent customer service. I called to buy some Ahmad Green Tea bags on a Monday and was told to call back on Friday. I called on Friday and completed my online order within 5 minutes of being told a... Voir plus
L'entreprise a répondu
Amazing, delicious and authentic products. They gave me a discount when I made a mistake and changed my order. Extremely quick delivery We live in a very isoloate part of regional NSW, so I was quit... Voir plus
L'entreprise a répondu
I recently placed my inaugural order with this store, and I must say, it exceeded my expectations in every way. Mr. Ali, the proprietor, not only ensured my orders arrived promptly but also surprised... Voir plus
From ordering to delivery it was very smooth and great. The only issue i encountered was that the two packs of pistachios that i bought, ended up with worms in them prior to opening and i had to thro... Voir plus
L'entreprise a répondu
Hyper Panda is a Mediterranean and Middle Eastern grocery and convenience store in Melbourne, VIC which is committed to bringing fresh and high-quality products to our clients. Home Delivery & Pickup, as well as shipping to the whole Australia are available.
641 Sydney Road, 3056, Brunswick, Australie
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de hyperpanda.com.au

Réponse de hyperpanda.com.au
Easy mistake made, only sent one of 2 in my order but they quickly realised and posted the other part. Great communication and very quick service.
Very patient and accommodating. If I am unable to visit the store personally i will definitely be purchasing online

Réponse de hyperpanda.com.au
Hyperpanda delivered essential non alcholic beverages to me for my party even though I was outside their normal delivery area, because they knew Australia Post would not get the to me on time. They told me they wouldn't let me down and they didn't even though it was incredibly short notice. Great service Ali.

Réponse de hyperpanda.com.au
Great customer service !
Goods were packaged neatly and they offer a delivery service.
Prompt delivery, one item on my order out of stock but I received a refund without any difficulty.

Réponse de hyperpanda.com.au
Communication was good - delivery was quick - packed well and a lovely surprise with some delicious fruity candies as a gift :)

Réponse de hyperpanda.com.au
The product are very good, the delivery delayed for 2 weeks
Good customer service and product arrived in time and looking exactly how it should be.
Thanks guys!

Réponse de hyperpanda.com.au
Fast efficient service. Was advised of any variations on availability of product. Before contract was filled. Trustworthy and efficient ,
The business owner is very friendly, delivery is on-time and very efficient. It is the one of the best Persian stores I have ever seen. The only issue is that there are items in the store which are not available online, in other words, the online shopping is different from in-store shopping. I think they need to keep the online shopping more in sync with the in-store experience.
Good service! Got a parcel within a few days. Packed well, also got a little bonus (a pack of good quality saffron).
Hi
The ordered delivered in a good condition and nice packaging. I also loved the gifts. :) 🎁
Only the website which needs further improvements on the experience side as well as the UI side.
User experience design is very important and if it gets a little bit better, that'll be awesome.
Best,
Farshid
Quality products at reasonable prices . Great customer service.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.