Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
2,4
9 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
You can't unsubscribe, you can't close your account. It is basically a scam that will waterboard you by waiting on chat to even speak to a human being so you can even ask them to close the account. Also, on chat it always says "1 person is waiting ahead of you" so they can lie about them having support. It is fake. You can open the chat with 17 accounts and it will always say that same message.
Very disappointing experience with HyperStack.
In my experience, HyperStack has **hidden costs that are not clearly warned about**. I was using the service on a prepaid basis, but after my credit reached zero, a storage volume continued generating charges and my account ended up with a negative balance of $29.26.
I was never clearly warned that this could happen. For a prepaid service, I find this billing practice completely unacceptable.
The support staff were polite and professional, but response times were quite slow, with long delays between messages.
Because of these hidden and poorly disclosed costs, I will not be using HyperStack again.
Man - hyperstack is so bad. I mean... the UI and app are fine. The real issue is that their GPU stock is basically non-existent and their support is TERRIBLE. You just get slapped into a live chat - they don't respond for like 30min at a time - disconnect immediately if you're not there, and then they can't help you anyway. If you need something really low quality then it is maybe usable in a pinch, but easily the worst experience I've ever had with a cloud provider in terms of GPU availability and support
Support Service is completly useless, can't provide the most basic services.
Their support sucks and vm ports don't work at all. Then they blame you that you did something wrong and don't offer a refund. Moreover if you restart their vm, they stop working and then again they blame you for it.
I’ve been running large-scale training and inference jobs on Hyperstack for a few months now, and it’s easily one of the most performant and developer-friendly platforms I’ve used. The infrastructure behaves exactly how you'd want it to—NUMA alignment, CPU pinning, low jitter, and no surprises under load. Performance is stable even across long-running, distributed jobs.
The dev tooling is solid too. I had Terraform and API integration set up quickly, and provisioning is fast enough that it doesn’t interrupt flow. There’s also none of the abstraction pain you get with the big clouds—if you need to get close to the metal, you can.
Support has been great so far. When we had a weird behavior on a multi-GPU setup, they responded quickly with a fix, and it was clear the team actually understands the hardware stack.
If you care about latency, throughput, and reproducibility in your runs, this is a platform worth using. It feels like it was built by people who’ve actually done this work.
Exceptional customer support, and simple interface to get things done!
Having used the platform for a number of different GPU types I find it super easy to use and they always have the best prices on the market.
Found support to be super helpful too.
Scam company stay away, there service is absolutly bad nothing works and they will refuse to refund you
Stay Away, you have been warned.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.
