Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Auto renewed a second order, I didn't sign up for that. The tablets themselves are an odd Grey color. Dropped in a class of water and it just sat there for a bit. Occasionally some bubbles would em... Voir plus

Noté 1 sur 5 étoiles

Have tried to cancel subscription and still in their system getting charged for over 3 months after receiving a email response from them as to why the cancellation. PLEASE CANCEL SUBSCRIPTION NOW I... Voir plus

Noté 1 sur 5 étoiles

I bought some pills online from them. They automatically put you in a subscription you did NOT ask for. Then you complain and they send you a form to fill in (hassle on purpose) to see if you give it... Voir plus

Noté 1 sur 5 étoiles

I’ve requested a cancellation for my order and I did get a reply and requested again that they cancel any future orders but they keep charging my credit card. This company is fraudulent and can’t be t... Voir plus

À propos de l'entreprise


Coordonnées de contact

1,1

Mauvais

TrustScore 1 sur 5

147 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,1

Tous les avis

(147)

51 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Total rip off

Total rip-off. I purchased their biggest size in the hope it will help me with my back. But they take advantage of sick people. I got the shipment, opened the package, and tried it on. That was less than a few seconds. Put it back in the bag. They do not have a tag on the product itself; be careful, as they will ask for one and there is none. Then they say sorry, we are not going to accept your return. They should not mess with people in need. They do not deserve one star.

2 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Do not use this company.

Do not use this company.
How can you tell if a garment fits or is comfortable if you don’t wear it. I wore my brace over undergarments twice for 20 minutes and it rubbed a sore.
Hyrolabs refused to refund because I had worn it.

19 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

BUYER BEWARE

This is the worst company I have ever encountered. There customers service is horrible. They don't stand by there return policy. Buyer beware this company is the biggest scam. They will take your money and don't stand by their products. I would've given zero stars if I had the choice. This shop is completely worthless.

3 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

I ordered a posture fit

I ordered a posture fit, it took 30 days to receive. When I received the size was at least 4 sizes to small. I tried to reach someone to return. Cannot reach anyone. I sent many emails to the info@hyrolabs with no response. Support@hyrolabs does not work either.

2 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Terrible

Terrible - both product and customer service. They say 30 day money-back guarantee but that’s a lie. When I reached out to return they took weeks to get back to me and only to tell me I couldn’t return because the item was on sale. From what I can see the item is always on sale so this business is misleading and basically scamming people but saying they provide easy returns but then not allowing them.

9 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Buyer Beware!!!!

Buyer Beware!!!!

I wish I could choose ZERO stars, but the system makes me choose a star.

Only one of the five items I purchased work for myself and my husband. I have left at least four emails to get my items returned before the 30 day return policy is up. It has been two weeks and I got an email after about a week and a half that only offered me an exchange. The products do not work for us and there is supposed to be a 30-dayreturn policy...That is a joke!! You can't get a hold of anyone with the company. I have sent several messages and they have responded once with no option to return or refund onlt exchange. They have no customer service phone number. You are not able to talk to anyone. AGAIN BUYER BEWARE!!

I finally received i response back and this company only returns items that are damaged. They do not care if they work or not. They don't care if they cause pain when trying to use them. They only care if you items arrive damaged. Hold on to your money this company is a TOTAL SCAM!!

3 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Do NOT BUY

Ordered a size M and they sent me a L. The response to their error was to just wear it because the sizing was so similar. I explained that I tried it on and it was still too big and their reply was that I could pay to get a new size. I find this completely ridiculous that I should have to pay to fix their mistake. Absolutely horrible customer service. DO NOT BUY.

11 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Customer service terrible/WAY TOO SMALL

Customer service is terrible. It took days on end to hear back from them. They do not allow returns of their way too small posture support device. All I got out of this was an item I can’t use that smells like chemicals. I’m beyond upset that I wasted money on this. Do not buy from this company Hydrolabs.

1 février 2025
Avis spontané
Noté 1 sur 5 étoiles

I ordered the XXL size and when it…

I ordered the XXL size and when it finally arrived it wouldn't fit my gf yet alone me
I have sent photos of the item and numerous emails only to finally be told they would NOT refund my money because the size sent was correct. It says XXL but doesn't fit no matter what is on the label. They are a HUGE SCAM.....STAY AWAY!!!!
THEY WILL NOT HONOR THEIR GUARANTEE

17 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Hydrolabs is a MAJOR LEAGUE SCAM!!

Hydrolabs is a MAJOR LEAGUE SCAM!!! Their size chart is for children its definitely for adults. An XL i the size of a small. Then you text message John in customer service who will not abide by their return policy. He only offers you a replacement in a larger size for the cost of the shipping. I originally purchased thre in XL. I sent John my height, weight, and waist size. He sent me one XXXL which is still one size too small. I bought three and he replaces it with one! Icontacted him about the XXXL being too small and he refuses to return or refund these undersized items. All they will do is keep sending larger as long as you pay individual shipping fees.
It's a Chinese SCAM Company. STAY AWAY!!!

17 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

A SCAM SHAM! Avoid!

I join what sounds like a chorus of people who are disappointed in Hydrolabs honesty. They deserve a ZERO star. The product I received had a tangle of elastic (I sent photos and they felt the post office was to blame. The sizing is clearly not American…probably Asian. What a shame to butcher what could have been a great product. Do NOT buy from Hydrolabs…a SCAM SHAM!

4 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Should be zero stars

Should be zero stars. This company is a scam and should be shut down. They sent the complete wrong size in the posture corrector thing so it didn’t even come close to fitting. I have tried to contact them over and over again to even just get the correct item. No response. Do not use!!!

20 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Hyrolabs.com is a scam

Hyrolabs.com is a scam. Very well made. Very low quality product. Your are better off buying from FiveBelow.
No customer service. No return. No refund.

17 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

This company is a scam

This company is a scam. I ordered a product last June, and despite many emails they will not issue a refund. They claim it has been “lost in transit,” and keep sending out a “new product.” They are never to arrive. Don’t order from here.

14 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Hyrolab posture vest

I bought the posture vest , read the sizing chart chose a XXL said that it will fit a 41 up to a 51 waist size. Their sizing didn't come close at all. I measured the one that got the tags say XXL but my measuring tape says max 34 waist... there is no stretch for the waist . .Can't get my money back the fine print says on sale items no money back ,well ok . So can they give me bigger size. They don't make them.bigger then the xxl .This comes from China they don't use U.S. sizing scale at all. .Had the same problem with courdory shirts that I bought on line , they also were made in China. But Walmart backed that sale and they refunded me my money. Hyrolab I haven't heard at all from them once I told them that their sizing chart is wrong,false advertising. I am sure this problem happens to a lot of people. Done with on line ordering out of the U.S
But their is a lot that i do like about China .

22 novembre 2024
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus