I received a response next business day. But I wanted to be able to access my account myself and not have to email and then wait for someone to help me manage my own subscription. That doesn't feel "r... Voir plus
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Lisez les avis des autres
The product comes in a timely manner. However, after the first batch (july) I was sent a follow up batch in August...which didnt ask for. I sent an email to.cancel.the repeating order with no reply,... Voir plus
I never felt such warmth and caring in a text before I could just see how Nell cares about people and she is genuine. That’s me as important. I think she is a person that anybody would employ because... Voir plus
Fantastic service! They got back to me right away and was concerned with my health issue and refunded my subscription! I will be ordering from Hydrolabs as soon as my throat cancer treatments are do... Voir plus
L'entreprise a répondu
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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I never felt such warmth and caring in…
I never felt such warmth and caring in a text before I could just see how Nell cares about people and she is genuine. That’s me as important. I think she is a person that anybody would employ because of her way.
Hydrogen tablets
Hydrogen tablets
Solved my issue to my complete satisfaction
Top people .. friendly and professional
Would recommend
Overall good
The experience was good you were a little slow on response time compared to other companies I correspond with but overall a good experience.
Fast, Efficient Resolve
Fast, efficient response in addressing my issue. Thank you.
The product comes in a timely manner...UNFORTUNATELY
The product comes in a timely manner. However, after the first batch (july) I was sent a follow up batch in August...which didnt ask for. I sent an email to.cancel.the repeating order with no reply, except ANOTHER order in September. Another ignored cancel email. The October order comes in and we now officially have a communication problem.
Can we stop the monthly order. I will order as needed.
I received a response next business day…
I received a response next business day. But I wanted to be able to access my account myself and not have to email and then wait for someone to help me manage my own subscription. That doesn't feel "right" or like a customer actually has control over their own account. But the representative was friendly in the response.
I've had to e-mail the compy twice got…
I've had to e-mail the compy twice got no responce to the fact that I have recieved nothing from thr compy and they took my money on the 25 th of Sept . My only thoughts are this is a scam , so I suggest if someone wants to buy some H2 tablets give your money to some that will send something for your mone
Disgraceful
Disgraceful - they promise free returns for 90 days but then say they will only accept the latest order returned. This product does not do what it claims and the tablets do not dissolve properly so there is no hydrogen benefit. Do not get conned by these scammers.
I've never received such a prompt…
I've never received such a prompt response! Thank you so much for your understanding and for taking care of the problem. I wish I hadn't had to cancel my credit card in the process, but oh well.

Réponse de Hydrolabs
I received a damaged shipment of hydrogen tablets
I received a damaged shipment of hydrogen tablets. The tablets were not sealed individually and do not dissolve like they are supposed to. After contacting them, sending photos, emailing 3 times, they refused to refund my money, even though it says 90 day refund.
I appreciate the rapid response
I appreciate the rapid response . I will do a full evaluation once my order arrives.

Réponse de Hydrolabs
Fantastic service
Fantastic service! They got back to me right away and was concerned with my health issue and refunded my subscription! I will be ordering from Hydrolabs as soon as my throat cancer treatments are done!
Thank you!

Réponse de Hydrolabs
My request to cancel was answered right…
My request to cancel was answered right away by email and I was very pleased with the outcome.

Réponse de Hydrolabs
I was unable to use the product
I was unable to use the product, although I was charged for it, but I was willing to pay because it was already charged to my card. Not complaining, just glad it was canceled and I won't be receiving any more. My primary DR said I should not use it do due my on going health issues. I am glad it got resolved so I won't be charged again for something I can't use.
thank you

Réponse de Hydrolabs
Support is excellent
Support is excellent. Not happy with the product, money back as promised

Réponse de Hydrolabs
No where to return for a refund
Product not great. Didn't make any difference for me. I hadn't even finished my first order when they sent more. Gave me no notice to cancel the subscription and just took the payment. They said I could return them but no return address provided anywhere. Have asked twice now and no response.

Réponse de Hydrolabs

Réponse de Hydrolabs
Thank you for the quick response
Thank you for the quick response, although it was a cancellation of further orders ..it's nice to know people are honest to their claims .
Have a nice day ♥️

Réponse de Hydrolabs
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