Hyrolabs Avis 

I came to see if others had similar problems... with a 96% negative rating lmao I can confirm this company is a scam. I learned about this company through an IG ad so it makes me wonder how many fraudulent companies are allowed to advertise and scam customers via IG. Long story less long I ordered the snore rings, they never came, I followed up a couple of times only for them to keep telling me it's on the way - it's been over a month. My card company has already refunded my money.

This is such a scam the back/posture brace I received after a month is so small it's impossible to put on around my middle and I'm a size 6 I reached out to return the item but was told they only accept returns if the item is damaged and since I bought it "on sale" returns or refunds are not accepted
Beware buyers and save your money

Placed order beginning of June, received an email of shipping June 7, as of July 11 still nothing. Their tracking link says page not found but when putting into USPS website, states they created a label but not yet in system!! Credit card company refunded me! SCAM!

This back brace is total crap. The Velcro does not stick. The company will not issue a refund. The quality is super poor. I am thoroughly disgusted with this product and with the company do not under any circumstances by this product. The craftsmanship is extremely poor. I cannot even believe they have this thing on the market. Shame on me for buying it now I can’t get a refund.

Total Scam, don't do it!

DO NOT BUY from this company! We ordered an XXL, which according to the size chart would fit my husband. It DID NOT even come close. They wanted a picture of what we were sent and denied the return. I had a picture of the or package and the back support. They claimed because I ordered the size that was delivered, it did not warrant a return.This is nothing but a SCAM. It was cheap and didn’t remotely fit. I am reporting them to the BBB but, be aware this is appears to be a Chinese company.

I would give this a zero if that were available. I ordered the back brace and after waiting weeks and weeks and them assuring me it was on its way. It finally arrived and having ordered a large this would not fit a two-year-old. I see that someone else has had the same problem And all the emails to them don’t go through. There’s no way to call them. I haven’t been able to get a hold of anybody to accept the return. I have called my bank and they will be doing an investigation and have put the charge on hold. Buyer beware this is a scam!

Took forever to receive it, sizing way off so was way too small and the quality is poor. Tried to return and was informed no return on sale items. They are always on sale. It’s the only way they will ever sell anything. Do NOT buy this or from this company!

Flimsy ill fitting brace and will not honor return policy...taking advantage of an elderly man on fixed income...
I intend to update my review every day because this sham co doesn't deserve 1 star...please do not consider buying from this co...they are laughing at us all the way to the bank.Zero star rating is too high....rate you dogs pooh and subtract 10 points and this company is way below that..I despise dishonesty anywhere.

would give 0 stars if it was an option!!!! Poor quality and although it says 2x it is not would only fit my 10 year old grandchild! Don't planning on getting any help from customer service because they are horrible!!!!!!!!!!!!!!!!!!!!!!

They intentionally send you the wrong size then after 2 weeks of ignoring complaints they say "well they weren't damaged so you're out of luck. Worst. Company. Ever.

Do not buy from this company! They are scammers! It took a month for me to receive my order. When it arrived, the product box was smashed and the quality of the product was crap. It took several emails to get a response when I requested a return. When they finally responded the request was denied because the item had been on sale. All of the items on their site are "on sale" all the time.

Do not buy from this company!!!!
It’s a scam company they do not ship out anything they take your money and do not respond to any of the emails you send. And when they respond they lie and say it was delivered and tell you to check around your address or the post office and stop responding!!! I should have checked the reviews before I ordered. Don’t make the same mistake I did. I repeat do not buy from this company it’s a SCAM!!!

Do not order from them I ordered the snoring rings 5/26/2024 it’s June 22 2024 still have received. I’ve sent several emails they keep telling me it’s on its way check tracking number. Tracking is showing DISPATCH OUT FROM HONG KONG INTERNATIONAL AIRPORT 6/6/2024. That’s the only information I’m getting was told by email no one was going to call it was email response only & to use tracking number . If there any additional question don’t hesitate to reach back out. Same information each email

Hydrolab products are crap and there's zero recourse once purchased.

You have been warned. Stay the F away from this scam company. Never received the product after ordering it 3 weeks ago. I got reimbursed from my credit card company. Scammers !!!!! Jail time.

Worst company ever. I ordered a back brace over 3 weeks ago and I was told through their obscure tracking info it was to arrive today 6/17 and of course it never came. I’m going to my credit card company to get my money back. I see I’m not alone in my frustration with HyroLabs. Do not buy anything from this company!
Follow up.. the posture corrector arrived in the damaged flimsy box and I can’t even put the damn thing on because it’s a complete mess. It’s sewn wrong and unwearable. I’m not even going to the company. I’ve gone straight to bank and I’ve filed a complaint to get my money back.

Over a 3 week lead time to receive my product. Product did not meet my quality standards nor was it the right size. Was told no return or refund possible. Avoid this company at all costs.

Total junk! When the item I ordered finally arrived, first the packaging should have told me a lot! It was such a cheap and flimsy box just about torn apart.
The product itself was not as shown in their ad. I paid $40 before shipping fees. When I emailed to return (same day as receiving it) their reply was that since the item was not damaged, their policy was no returns! I have to remind myself again to STOP ordering items from social media sites, they come from China and only copies of what they advertise. I threw the item in the garbage!

Never received the item and it’s been 3 weeks. Take you to a weird app to track it and says it hasn’t been sent is all ever. Contacted customer service and no replies or accountability . Going to contact my card company to refund me and go after these liars