Honestly, my previous manager always made IDville appear to be slow with high prices. I found that to be completely opposite. I really enjoy working with our sales representative, Kim Schuler, she's... Voir plus
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Marcia S was fabulous! This was my first time order and the experience was delightful. Great customer service is so rare these days that it is shocking when you get it. And I got it!! wonderful!!... Voir plus
When recently ordering supplies, I noticed that our account profile needed to be updated. I contacted customer service and was connected with Tiffany Zander. She was able to assist promptly and foll... Voir plus
Excellent rapid response/shipment of supplies for printers. Videos are a bit hard to follow at times and only cover newer models. Struggle to find documentation on older Primacy printer. Support h... Voir plus
À propos de l'entreprise
- Magasin de fournitures de bureau
- aussi dans
- Équipement et fourniture d'impression
- Services aux entreprises
À propos de IDville
Informations provenant de diverses sources externes
Coordonnées de contact
52nd Street Southeast 5376, 49512, Grand Rapids, Etats-Unis
- 866-438-4553
- service@idville.com
- idville.com
Aucun historique récent de demande d’avis
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Nothing but good experiences!
Nothing but good experiences with the number of purchases we've made. Our rep, Kim Schuler, is awesome! She always responds quickly and efficiently and is very helpful. I feel as though I have a good friend at IDVille!
Great Customer Service
When recently ordering supplies, I noticed that our account profile needed to be updated. I contacted customer service and was connected with Tiffany Zander. She was able to assist promptly and followed up with an email to reach her for any needs in the future.
This was my first time ordering with…
This was my first time ordering with your company and I have to say it was an excellent experience.
Thank you,
We have used IDville for the last 8…
We have used IDville for the last 8 years and have had nothing but good customer service, tech service. Anything from the silliest questions to looking for new equipment. Their prices are higher then Amazon but the quality and customer service are worth it.
IDville was very prompt in processing…
IDville was very prompt in processing our order and received the product before I was expecting it!
New Nameplates
New nameplates I received were NOT cut properly and do not fit into the holders.
Fast and easy with great communication!
Easy to order. Communication with company was great! Fast response to emails and questions. Only took a couple of days to receive our order. Overall experience with placing this order was fantastic. I would highly recommend using IDville!
Buyer be aware the process for…
Buyer be aware the process for purchasing the software to operate the system is horrible. Customer support is horrible. Payments aren’t took over the phone to purchase and when you purchase online it’s not a actual purchase until someone from there office gives you a call. THEN YOUR GIVEN A OPTION TO WIRE A PAYMENT TF. An extreme hassle just buy another company with a better process.
Quick response time
The call was easy, received a return call after the initial call. I explained what I needed, part was ordered and paid for and shipped the same day. Service was excellent!!
Suzanne was amazing!
Suzanne was amazing! Helped me order what I needed and get it quick! Not to many would make a follow up call, much appreciated!
I had problems to finish my order…
I had problems to finish my order online, but I chat with a customer service representative that resolved the situation immediately for me. Excellent customer service.
Needed printer ink refill
Needed printer ink refill. CSR was very responsive. Product arrived two days later... FAST service & delivery!
nice service
5 Star
I called my order in and the lady was very helpful. The order arrived in just a few days. Thank you!
Fast efficient and friendly with high…
Fast efficient and friendly with high quality product.
When I reached out to IDville
When I reached out to IDville, regarding ordering new product, they were quick to respond, and helped answer my questions promptly.
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