Indophilia International Avis 

166
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Product is well made. This is not a scam company and I will try again. Summer weight cotton dress with a zip under the arm. But the transport courier in Australia was rubbish. They mixed my pa... Voir plus

Noté 5 sur 5 étoiles

I love my dress and wore it as a model for a portrait class. It drew many admiring compliments but i didn't wash it before i wore it and the indigo dye transferred to my body which the students found... Voir plus

Noté 5 sur 5 étoiles

I love everything about my indophilia dress! I was a little leery of ordering from a company I wasn't familiar with, but the item exceeded my expectations. I am very pleased with the lovely lightwei... Voir plus

Noté 4 sur 5 étoiles

You have a very nice ordering process. I appreciate being able to get my dress lined, and the custom measurements are vital for me. The quality of your work is outstanding! The fabrics are re... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements
  2. aussi dans
  3. Couturier
  4. Tailleur sur mesure

Écrit par l'entreprise

Indophilia, a term combining 'Indo' for India and 'Philia' meaning love, reflects our profound admiration for Indian fabrics and contemporary global styles. As a collective of skilled tailors, designers, and executives, we are dedicated to creating exceptional clothing in India and delivering it to customers worldwide. Our garments are meticulously crafted to offer customizable options for length, sleeves, and neckline, enhancing personal style and fit. Several of our designs feature a real-time live preview, allowing customers to visualize how the dress will look before making a purchase. We cater to a diverse range of body sizes, offering sizes from XS to 10XL. Each dress is made-to-order, which significantly reduces garment waste. Committed to sustainability, we avoid using synthetic materials like polyester, ensuring our garments are both skin-friendly and environmentally friendly.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

166 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(166)

68 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great quality and good collection

I ordered a couple of summer dresses from Indophilia and the quality was very good and the size was perfect. They have a great collection of women dresses and the best thing is that it is custom tailored according to your size.

21 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing service

Got some summer dresses delivered right on time. The fit and quality were spot on, with really breathable, organic fabrics. Great service!!

20 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

I never received my clothes

I never received my clothes

1 avril 2025
Logo de Indophilia International

Réponse de Indophilia International

Hello Gayathri,

Today we sent an email to all our customers and updated on our website also - guaranteed dispatch within 10 days.
Your particular order is delivered, and its our promise to you and other customers that orders will be dispatched within 10 days ( usually sooner )

Thanks and Regards,


Harsh

Noté 1 sur 5 étoiles

Oops!!’ Lost Rs 2000

I think we can get same product faster and elsewhere. Why suffer and pay for product that will not be delivered on time. If at all delivered. I am still waiting for my dress which has costed 2000/- for me.

I would never buy.
They haven’t delivered by order it’s been more than 1.5 months.
They do respond indicating, it will be delivered and they have a policy that the delivery time is 25 days after order received.
This timeframe keeps changing every time you message.

1 avril 2025
Avis spontané
Logo de Indophilia International

Réponse de Indophilia International

Hello Shilpa,

Today we sent an email to all our customers and updated on our website also - guaranteed dispatch within 10 days.
Your particular order is delivered, and its our promise to you and other customers that orders will be dispatched within 10 days ( usually sooner )

Thanks and Regards,


Harsh

Noté 2 sur 5 étoiles

I purchased 2 dresses

I purchased 2 dresses. One arrived which I love. The other one was never delivered. Where is it?

26 avril 2025
Logo de Indophilia International

Réponse de Indophilia International

Hello Jackie,

Today we sent an email to all our customers and updated on our website also - guaranteed dispatch within 10 days.
Your both orders are delivered, and its our promise to you and other customers that orders will be dispatched within 10 days ( usually sooner )

Thanks and Regards,


Harsh

Noté 1 sur 5 étoiles

Ordered on 3/25. Now 5/5 and still not here

Ordered on March 25. Still haven't received my order. Said it was shipped April 20th - the tracking hasn't been updated since then

26 avril 2025
Logo de Indophilia International

Réponse de Indophilia International

Hello Daryl,

Today we sent an email to all our customers and updated on our website also - guaranteed dispatch within 10 days.
Your orders is delivered, and its our promise to you and other customers that orders will be dispatched within 10 days ( usually sooner )

Thanks and Regards,


Harsh

Noté 5 sur 5 étoiles

Best customized cotton dress options

I ordered a customized organic cotton dress from this brand for my beach vacation and the fitting was so good I’m gonna order again soon. Prompt service and accommodation of special customization request

3 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Would not recommend.

First order was fine. Second order has been pending for over a month now. Hard to get a response from them. No sight of a refund either. Would not recommend.

22 avril 2025
Avis spontané
Logo de Indophilia International

Réponse de Indophilia International

Hello Sharmeen,

Today we sent an email to all our customers and updated on our website as well - guaranteed dispatch within 10 days.
Your orders is delivered, and its our promise to you and other customers that orders will be dispatched within 10 days ( usually sooner )

Thanks and Regards,


Harsh

Noté 1 sur 5 étoiles

Placed my order on 14th March

Placed my order on 14th March. Not recieved it yet. Terrible.

9 avril 2025
Avis spontané
Logo de Indophilia International

Réponse de Indophilia International

Hello Archana,

Today we sent an email to all our customers and updated on our website as well - guaranteed dispatch within 10 days.
Your orders is delivered, and its our promise to you and other customers that orders will be dispatched within 10 days ( usually sooner )

Thanks and Regards,


Harsh

Noté 4 sur 5 étoiles

Great customer service

There customer service was very helpful, but the dress was slow to be made and ship. Still, I liked the dress when it arrived and will look forward to wearing it very much! I hope Indophilia keeps growing and increasing their modifiable selection.

12 mars 2025
Noté 1 sur 5 étoiles

It took two months to get my order

It took two months to get my order. When I finally did get the order, the dresses are not sewn well to size. The pictures of the dresses I purchased on the website look very little like the dresses I bought. The fabric feels cheap and thin as well. Both dresses will be going to the Salvation Army unfortunately. I do not recommend this company.

18 mars 2025
Logo de Indophilia International

Réponse de Indophilia International

Hello Nicolina,

Today we sent an email to all our customers and updated on our website as well - guaranteed dispatch within 10 days.
Your orders is delivered, and its our promise to you and other customers that orders will be dispatched within 10 days ( usually sooner )

Thanks and Regards,


Harsh

Noté 2 sur 5 étoiles

Wrong fabric and stained

The dress I ordered arrived in 2 months. It was the wrong fabric (clearly a jersey cotton when advertised as ponte knit), had a large stain on the shoulder, and was much shorter than expected. The return process so for has been smooth and I'm willing to give them another chance.

9 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Took too long

I would never order from this company again. I placed the order in Dec and didn’t get it until the end of March. There was no communication until I started sending multiple emails asking for an update or a refund. They said there was a fabric issue and they would ship soon with a freebie (never happened) I did finally get the dress but it was not worth the hassle or time it took.

12 mars 2025
Logo de Indophilia International

Réponse de Indophilia International

Hello Mindy,

Today we sent an email to all our customers and updated on our website as well - guaranteed dispatch within 10 days.
Your orders is delivered, and its our promise to you and other customers that orders will be dispatched within 10 days ( usually sooner )

Thanks and Regards,


Harsh

Noté 1 sur 5 étoiles

I have not received my dress yet

I have not received my dress yet. It has been so long since I ordered it I forget what I ordered.

12 mars 2025
Logo de Indophilia International

Réponse de Indophilia International

Hello Nancy,

Today we sent an email to all our customers and updated on our website as well - guaranteed dispatch within 10 days.
Your orders is delivered, and its our promise to you and other customers that orders will be dispatched within 10 days ( usually sooner )

Thanks and Regards,


Harsh

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