TUESDAY 11/08/2026 Thank You to the manager Jammie , he listens, takes time to treat customer well, and our car was done in time as he stated. I had a major Cardiac open heart surgery and he gave a v... Voir plus
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Lisez les avis des autres
Lovely customer service, no hassle for anything and very helpful. Service done, MOT done previously and a change of battery. Always offering further help and advice as well. Thank you
In this occasion, I took my car in for an MOT and it was carried out with no issues. The only thing that surprised me was the failure regarding one of the seat belts. It has been passed by them and ot... Voir plus
L'entreprise a répondu
I was stranded waiting for RAC when the manager from Wicks told me to go next door to the garage. The guys were really helpful and friendly, gave me a cup of coffee (I’d been waiting in the car for o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Prestataire de transport automobile privé
- Atelier de prestations de freinage
- Centre de contrôle technique
- Garage automobile
- Magasin de pneus
À propos de IN'n'OUT Autocentres
Écrit par l'entreprise
IN'n'OUT Autocentres are a leading automotive repair and fast fit specialists in the UK. We specialise in tyres, MOT and servicing, exhausts, batteries, brakes, and air-conditioning on all makes and models of cars and LCV's.
We provide an alternative to main dealerships by providing convenient, vehicle maintenance solutions for all car makes and models. We believe you don't need to lose your car for the day for a simple repair. We book your car in for the time required to do the job meaning you can stay mobile for longer. Call us 03332479999 or book online. Servicing Made Simple.
Visit our website
Coordonnées de contact
Brackmills Business Park, NN4 7PW, Northampton, Royaume-Uni
- 0333 247 9999
- reviews@inoautocentres.co.uk
- inoautocentres.co.uk
4,7
Excellent
15 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 58 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Fitted my car service and MOT in at…
Fitted my car service and MOT in at short notice when. I was unable to make the original booking. I choose zin and Out each time when I can. A friendly tea and goid value.
13 juillet 2026
Avis spontané
Réponse de IN'n'OUT Autocentres
We're glad to have accommodated your car service and MOT at short notice. Thank you for choosing IN'n'OUT Autocentres.
The service at INnOUT IS VERY GOOD WILL…
The service at INnOUT IS VERY GOOD WILL ALWAYS RECOMMEND
13 juillet 2026
Avis spontané
Réponse de IN'n'OUT Autocentres
We are absolutely thrilled to hear that you had a good experience at IN'n'OUT Autocentres. Thank you immensely for recommending us!
I had my mot today and as usual it was…
I had my mot today and as usual it was a very good service.
Always friendly greeting and a phone call when my car was ready.
Would highly recommend In n Out
13 juillet 2026
Avis spontané
Réponse de IN'n'OUT Autocentres
We are overjoyed to hear about your positive experience with our MOT service. Thank you for taking the time to share your feedback.
I have been using the IN'n'OUT…
I have been using the IN'n'OUT Autocentres Leeds branch for my yearly MOT and servicing for a few years now. So far, my experience has been very good. The staff are friendly, helpful, and professional, and they provide a quality service
11 juillet 2026
Avis spontané
Réponse de IN'n'OUT Autocentres
We're grateful for your positive feedback on your experience at IN'n'OUT Autocentres Leeds. Thank you for choosing us for your MOT and servicing needs.
Very efficient service
13 juillet 2026
Avis spontané
Réponse de IN'n'OUT Autocentres
We are pleased to hear about your very efficient service experience at IN'n'OUT Autocentres. Thank you for sharing your feedback with us.
Easy to book in and great staff
Second visit and still very happy with the quality of the repair and the overall experience. No fuss, everything was made clear to me, easy to book car in, drop it off and they always kept me informed of progress. Staff were friendly, approachable and polite. I will definitely use them again
10 juillet 2026
Avis spontané
Réponse de IN'n'OUT Autocentres
Your review is appreciated. We are glad to hear about your positive experience with our staff and services. Thank you for choosing IN'n'OUT Autocentres.
Great service again
Great service again; professional, helpful and work always of a high standard.
11 juillet 2026
Avis spontané
Réponse de IN'n'OUT Autocentres
We're thrilled to hear that you had a great service experience with us. Thank you for your kind words!
I would recommend to others if staffing issues were addressed by upper management.
I regularly visit In n Out Kettering Road in Northampton for MOTs & the occasional repair. Jamie, Simon & Bill especially are great guys & always do a fantastic job. It's just a shame that they are clearly overworked, under appreciated by upper management & under staffed.
11 juillet 2026
Avis spontané
Réponse de IN'n'OUT Autocentres
Thank you for taking the time to share your honest feedback and for your continued support of our Kettering Road Northampton team.
We’re really pleased to hear that Jamie, Simon, and Bill have consistently provided you with great service and that you value the work they do. We’ll be sure to pass on your kind words to them — they’ll appreciate the recognition.
We also appreciate you sharing your concerns regarding staffing and workload. We take feedback like this seriously and are always looking at ways to support our teams and continue improving the customer experience.
Fair price - Good Cistomer Service
I used In and Out Warrington for a service and also a Battery replacement, Sid dealt with me today and was very helpful answering my queries and giving me a fair deal with my needs. I would recommend this establishment. Speak with Sid (Siad) if you want to be treated in a fair way wirh fair prices. I was also accomodated with an earlier slot as there had been slight miscommunication on my appointment time.
11 juillet 2026
Avis spontané
Réponse de IN'n'OUT Autocentres
Thank you for taking the time to leave us such a great review.
We’re delighted to hear that you had a positive experience with our Warrington team and that Sid was able to help with your service and battery replacement. It’s great to know that he answered your questions, provided helpful advice, and made sure you received a fair deal that suited your needs.
We’re also pleased that we could accommodate an earlier slot and help resolve the appointment mix-up. We always aim to be flexible and provide a service that is as convenient and stress-free as possible for our customers.
We’ll be sure to pass on your kind words to Sid. Thank you for your recommendation, and we look forward to welcoming you back in the future.
First time using this IN n OUT…
First time using this IN n OUT Autocentre.
In a word.. Awful,.. you must avoid this place ...we had 4 tyres fitted and they have damaged 3 alloy wheels.
they could not find the locking key which was in the glove box so because of this we "lost our slot" had to wait unti 5.30pm to collect (we dropped off at 11am) so, 6.5 hours to fit x4 tyres.
I think they damaged the wheels on purpose because I complained about how long the job was taking. Manager not overly friendly also. EXTREMELY DISAPPOINTED IN THE POOR LEVEL OF SERVICE FROM THIS OUTFIT WOULD NEVER USE AGAIN.....
2 juillet 2026
Avis spontané
Lovely staff
Lovely staff, very friendly, professional, extremely informative and helpful. Travel from Newport and wouldn’t go to another garage. No exaggeration, I’ve recommended to all my friends
9 juillet 2026
Avis spontané
Réponse de IN'n'OUT Autocentres
Your positive experience with our lovely staff is greatly appreciated. Thank you for recommending us to your friends. We look forward to seeing you again soon!
Brilliant service every time
Brilliant service every time! They handle MOTs for both our cars within a month of each other and make it completely hassle-free. Staff are always welcoming and friendly, and being able to book and pay online makes life so much easier. The waiting area even has a hot drinks machine and water dispenser – really thoughtful. Highly recommend!
10 juillet 2026
Avis spontané
Réponse de IN'n'OUT Autocentres
We're delighted to hear about your positive experience at IN'n'OUT Autocentres. Thank you for sharing your feedback and continued loyalty!
As a women I was scared to go to a…
As a women I was scared to go to a garage by myself but the staff were so helpful and patient. I am so relieved and happy with the whole experience.
10 juillet 2026
Avis spontané
Réponse de IN'n'OUT Autocentres
Thank you for taking the time to share your experience with us.
We’re so pleased to hear that our team helped you feel comfortable and reassured during your visit. We understand that coming to a garage can sometimes feel daunting, so we always aim to provide a friendly, patient, and welcoming service where every customer feels listened to and confident about the work being carried out.
Your kind words mean a great deal to us, and we’re delighted that you left feeling relieved and happy with your experience.
Thank you for choosing us, and we look forward to welcoming you back in the future.
Réponse de IN'n'OUT Autocentres
We're delighted to hear about your excellent service experience with sorting out your air con. Thank you for your feedback.
Ordered 4 tyres from Asda tyres for a…
Ordered 4 tyres from Asda tyres for a BMW 6 series, booked in at in at In and Out Autos Wednesbury for fitting. Ordered from Asda on Monday Fitting is due on Friday.
I have no communication at all from In and Out until I arrive when I am told we cant fit the rear tyres only the front as they are to big for our machine.
No apology nothing, I am asked do you want us to fit the fronts and leave the rears.
If I had wanted front tyres only I would placed the order for front tyres only. I ask what should i do about the rears to be told "I dunno mate"
The person on reception then tries to blame Asda Tyres for arranging the fitting with them even though they say they can do it and they must know what they can fit, after all its a big tyre but its not a truck tyre.
Perhaps an apology would have helped but to simply try and point the finger at another company is unreal.
How can you sit on an order for 5 days knowing there is an issue and then deny any accountability, or is it simply we get paid for fitting the front tyres and "who cares" about the customer.
The guy on reception wants to learn some customer service skills (I admit I wasnt happy and did swear) but he clearly did not give a dam. just kept asking "do you want the fronts fitting"
Unreal, my advice before booking any work here is to make sure they can do the job before booking.
10 juillet 2026
Avis spontané
Customer service exceptional
Customer service exceptional
They don't complete work which isn't necessary
Fair prices
12 mars 2026
Avis spontané
Réponse de IN'n'OUT Autocentres
Thank you for the positive feedback highlighting our exceptional customer service and fair prices!
Went to get my tyres and brake pads…
Went to get my tyres and brake pads changed. Booking was smooth and quick. Work completed within the day at reasonable cost and excellent customer service experience. Will definitely be using them again.
8 juillet 2026
Avis spontané
Réponse de IN'n'OUT Autocentres
We are delighted to hear about your positive experience with us. Thank you for choosing IN'n'OUT Autocentres for your tyre and brake pad needs. We look forward to serving you again in the future.
The team at Kettering Road Northampton…
The team at Kettering Road Northampton are absolutely brilliant. They've looked after my Micra for years, and have been outstanding. Realible and trustworthy. Highly recommended!
9 juillet 2026
Avis spontané
Réponse de IN'n'OUT Autocentres
Thank you for your kind words about our team at Kettering Road Northampton. We appreciate your loyalty and trust in our services.
Extreme value for money.
Extreme value for money.
Jaguar main dealers at least x5 as much
No faffing
Excellent
9 juillet 2026
Avis spontané
Réponse de IN'n'OUT Autocentres
Thanks for the positive feedback! We are delighted to hear about your experience at IN'n'OUT Autocentres.
Great experience
Fantastic staff very professional very quick booking process.
Literally what it says on the box
In and out.
Thank you
9 juillet 2026
Avis spontané
Réponse de IN'n'OUT Autocentres
Thank you so much for your wonderful review! We're delighted to hear you had a great experience. It's great to know we delivered exactly what you expected... getting you in and out with no fuss. We really appreciate your kind words and look forward to welcoming you again in the future!
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