Hi. Lisa was absolutely amazing over thdays I called for help also they couldn't source a magic 6 pro so they sent a magic 8 pro thank you guys so much been with you for years and will remain a loyal... Voir plus
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Lisez les avis des autres
I have insured my phone for the past 6 years with Insurance2go. My battery, phone back and charging port all needed replacing recently. A huge thank you to Helen and Stewart in the customer service d... Voir plus
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The support from Emma who answered my call and talked me through the different options to renew my insurance was outstanding. Emma had the perfect approach, she was professional while being supporti... Voir plus
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I insured my iphone with Insurance2go It was very easy to buy the correct cover to protect my device. I did some research and found Insurance2go came out top. Its reassuring to know that should... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Instant Mobile Phone Insurance from as little as £2.99 a month.
5 reasons to choose Insurance2go
Écrit par l'entreprise
- Defaqto 5 Star Rated Cover
- Our Full Cover provides one of the highest quality offerings on the market.
- 93% of Claims Accepted
- Out of all the completed claims received in 2022.
- Instant Protection
- To give you peace of mind, your device will be instantly protected when you buy one of our policies.
- Unlimited Claims
- No matter how many times you need to make a claim, we’ll be there.
- As Seen on Money Saving Expert
- You’ll see our policies featured on Money Saving Expert.
Coordonnées de contact
3000 Lakeside, North Harbour, Western Road, PO6 3FQ, Portsmouth, Royaume-Uni
- 0333 999 7905 (local rate call)
- i2gcustomerservices@citymain.com
- insurance2go.co.uk
4,7
Excellent
10 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Insurance2go
Thank you for your review! We're delighted to hear you found the process easy to complete. Making things simple and straightforward for our customers is always our goal, so it's great to know we delivered. We appreciate your feedback and thank you for choosing us. 😊
Kind regards
The Customer Care Team
Réponse de Insurance2go
Thank you for your review! We're pleased to hear you found the form very easy to complete. We work hard to make our processes as simple and straightforward as possible, so it's great to know you had a smooth experience. Thank you for taking the time to share your feedback. 😊
Kind regards
The Customer Care Team
Quick and easy documents were sent to…
Quick and easy documents were sent to me and easy to pay online, thanks great service.
25 juin 2026
Réponse de Insurance2go
Hi Richard,
Thank you for your wonderful review. We're so pleased to hear that you found the process quick and easy, from receiving your documents through to making your payment online. We strive to make every step as straightforward and convenient as possible, so it's great to know we delivered a positive experience for you. Thank you for your kind words and for choosing us. We really appreciate your feedback. 😊
Kind regards
The Customer Care Team
Réponse de Insurance2go
Thank you for your kind feedback! We’re delighted to hear you found the website quick and easy to use, as we work hard to keep the experience as smooth as possible. We appreciate you taking the time to share your thoughts and look forward to supporting you again in the future.
Kind regards
The Customer Care Team
Easy To Set Up The gentleman I spoke to on the
The gentleman I spoke to on the phone was most helpful in setting up my policy. It all went very smoothly.
24 juin 2026
Réponse de Insurance2go
Thank you for taking the time to leave a review. We're delighted to hear that the gentleman you spoke with was so helpful in setting up your policy and that the whole process went smoothly. Providing clear, friendly support is something we strive for, so it's great to know we delivered a positive experience. Thank you for choosing us, and we look forward to supporting you in the future.
Kind regards
The Customer Care Team
Good customer service confirming my…
Good customer service confirming my phone was eligible for cover.
24 juin 2026
Réponse de Insurance2go
Thank you for your review. We're delighted to hear that you received good customer service and that our team was able to confirm your phone's eligibility for cover quickly and clearly. We appreciate your feedback and are pleased we could assist you. Thank you for choosing us.
Kind regards
The Customer Care Team
it was easy to communicate
14 juin 2026
Réponse de Insurance2go
Thank you for taking the time to leave us a review. We're delighted to hear that you found it easy to communicate with us. Providing clear, straightforward support is important to us, and it's great to know this was reflected in your experience. We appreciate your feedback and look forward to helping you again in the future.
Kind regards
The Customer Care Team
Réponse de Insurance2go
Thank you for your fantastic feedback! We're so pleased to hear that you found the process easy, straightforward, and well explained. Making things simple and hassle-free for our customers is always our goal, so it's great to know we delivered a positive experience. We really appreciate you taking the time to share your review and hope to assist you again in the future. 😊
Kind regards
The Customer Care Team
Easy to find easy to use desent price
20 juin 2026
Réponse de Insurance2go
Thank you for your review! We're delighted to hear that you found our service easy to find, simple to use, and competitively priced. Making the experience straightforward and offering great value are key priorities for us, so it's wonderful to know we've met your expectations. We appreciate your feedback and thank you for choosing us. 😊
Kind regards
The Customer Care Team
Réponse de Insurance2go
Thank you for your review! We're delighted to hear that you found our website simple and easy to navigate. We work hard to make the experience as straightforward and user-friendly as possible, so it's great to know we've achieved that for you. We appreciate your feedback and thank you for choosing us. 😊
Kind regards
The Customer Care Team
Réponse de Insurance2go
Hi Michael,
Thank you for taking the time to leave us a review. We're delighted to hear that you found our instructions clear and easy to follow. Providing straightforward guidance is important to us, so it's great to know we've met your expectations. We appreciate your feedback and look forward to assisting you again in the future.
Kind regards
The Customer Care Team
Helen was a joy to talk to
Helen was a joy to talk to. Very patient and helpful.
She is an asset to your company.
18 juin 2026
Réponse de Insurance2go
Hi Peter,
Thank you for taking the time to leave such kind feedback. We're delighted to hear that Helen was a joy to speak with and that you found her patient and helpful throughout your interaction. Providing excellent customer service is something we pride ourselves on, and it's wonderful to know that Helen made such a positive impression. We'll be sure to share your comments with her – we're certain she'll be pleased to hear them. Thank you again for your support and for recognising Helen's efforts.
Kind regards
The Customer Care Team
Réponse de Insurance2go
Thank you for taking the time to leave us a review. We're delighted to hear that your experience was smooth and that you were happy with the service you received. Your feedback means a lot to us, and we appreciate your support. We look forward to helping you again in the future! 😊
Kind regards
The Customer Care Team
A genuinely excellent experience from start to finish.
There was a minor issue with payment, but Stewart at Insurance2go resolved it quickly, professionally, and courteously. Prior to this, I also spoke with Kara, who was extremely helpful, knowledgeable, and informative throughout the process.
The level of customer service I received was outstanding and is becoming increasingly rare. I would not hesitate to use Insurance2go again and would highly recommend them to others.
Their cover was also competitively priced, offering more comprehensive protection than several competitors I considered within a similar price range.
A genuinely excellent experience from start to finish.
16 juin 2026
Réponse de Insurance2go
HI Andrew,
Thank you so much for taking the time to share your experience—what a fantastic review to read!
We’re delighted to hear that your journey with Insurance2go was an excellent one from start to finish. It’s especially great to know that Stewart was able to resolve the payment issue quickly and professionally, and that Kara provided such helpful and informative support throughout. We’ll be sure to pass on your kind words to both of them—they’ll really appreciate the recognition.
Providing outstanding customer service is something we’re truly passionate about, so it’s incredibly rewarding to hear that this stood out to you. We’re also pleased that you found our cover both competitive and comprehensive compared to other options you considered.
Thank you again for your recommendation—it means a lot to us. We look forward to supporting you again in the future!
Kind regards
The Customer Care Team
The website is very easy to use
16 juin 2026
Réponse de Insurance2go
Thank you for your feedback! We're delighted to hear you found the website easy to use. We’re always working to make your experience as smooth as possible.
Kind regards
The Customer Care Team
Réponse de Insurance2go
Thank you for your kind words! It’s great to hear you had a positive experience with our service. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards
The Customer Care Team
Friendly staff good prce
8 juin 2026
Réponse de Insurance2go
Thank you for your kind feedback! We're really pleased to hear you found our staff friendly and our prices great value. We look forward to serving you again soon.
Kind regards
The Customer Care Team
Not possible to review at this stage
Really it's pretty impossible to rate a service I haven't used. Signing up and paying were relatively easy. However, that's pretty irrelevant to the service offered. I hope I don't need to claim but if and when I need, only then will I be able to provide a review worth reading.
8 juin 2026
Réponse de Insurance2go
Thank you for your feedback—we completely understand your point. While no one hopes to need the service, please rest assured that our team is here to make the process as simple and supportive as possible if the time comes. We're glad you found the setup process easy and appreciate you sharing your experience so far.
Kind regards
The Customer Care Team
Great insurance company for all our…
Great insurance company for all our gadget cover. Had to make a claim and it was quick and easy. Friendly, helpful staff.
29 mai 2026
Réponse de Insurance2go
Thank you for your fantastic feedback! We’re delighted to hear that you trust us to cover all your gadgets and that your claim experience was quick and easy.
It’s also great to know our team made a positive impression with their friendly and helpful support—this is exactly the level of service we aim to provide.
We really appreciate your recommendation and continued trust in Insurance2go!
Kind regards
The Customer Care Team
Simple to follow
15 juin 2026
Réponse de Insurance2go
Thank you for your feedback! We’re really pleased to hear that you found everything simple and easy to follow.
Making our process clear and straightforward is a top priority for us, so it’s great to know we got it right.
Thanks again for choosing Insurance2go!
Kind regards
The Customer Care Team
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