Insuranceline Avis 

I was hoping to put my aunty on my policy, but I was told, because I have been with insurance line for awhile I had to do a new policy, I don't know what to believe as had been told I could.
Was Abit confusing

My husband and 1 had funeral insurance for nearly 30 years,when we separated recently,he was able to just remove me from the policy because he was the "owner". This is grossly unfair as I was jointly paying the policy and now I have lost that cover. This must be away to change this situation.

I did not like the way you took money from
my bank account and I did not receive any paperwork.
about the funeral cover I took out, so I CANCELED
my funeral insurance I fort it was dishonest. I do not
like the way your company runs.

try to make trading possible, explain in detail when asking questions

The young gentleman I was talking with was very helpful and patient

Product was exactly what I needed. Consultant was very polite and helpful

The person who called me was great
Very professional
Very thorough and very quick

A pay rise should go his way

The guy who I spoke to was awesome and very helpful

Helpful, polite & friendly

Very helpful and easy to talking to straight forward application wonderful to work with

My experience was great Daniel was very helpful ,polite ,considerate and explained everything that i needed to know , nice to see that these days. Thanks it was a nice experience to get my Funeral Fund done

It was easy to understand and the young man was very helpful.

Insurance Line is the company that Australian Seniors Insurance is associated with. The person I spoke with guided me through the whole process, answered all my questions & concerns, was honest, polite & very helpful. The rates are affordable...even on the aged pension. I would recommend Insurance Line to any & everyone

Explained to me in great detail. He was very patient to listen to my questions and answered every one in plain English, no beating around the bush 👍

Very disappointed. I have been paying my income protection for more than 5 years with Insurance Line. And last January, I got my injury and asked for claim. After explaining my situation MORE THAN 5X and completion of all the requirements that they need. They didn't bother to call or update me with the status of the claim. AND AFTER COUPLE OF DAYS WAITING, I CONTACTED THEM AGAIN AND THEY WILL TELL ME THAT MY CLAIM IS NOT APPROVED. SPENT MONEY TO PAY THE DOCTOR FOR THE MEDICAL RECORDS THAT THEY ASKED AND THEN THEY WILL TELL ME THAT ITS DECLINED DUE TO WAITING PERIOD. BASED ON MY POLICY MY WAITING PERIOD WAS 28 DAYS AND I AM OUT OF WORK MORE THAN 28 DAYS. THEN THEY TOLD ME THAT FOR BACK INJURY HAS DIFFRENT WAITING PERIOD WHICH IS 90 DAYS. I WILL NOT RECOMMEND INSURANCE LINE. VERY POOR SERVICE AND RESPONSE TO THEIR CLIENT.

Policy was cancelled on me, have been paying this for years lost all my money, customer service was not helpful was told there was nothing they could do, would not recommend this company would off been better off placing all the money in a personal account.