Fantastic service from Iolla. Really pleased with my new prescription polarised sunglasses. Lovely classic style and a great fit at a fraction of the price I've been used to paying elsewhere. Superb f... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
It was my first time buying from IOLLA but it won't be my last. I never enjoy shopping for glasses I have a strong prescription and a lot of the frames I can't buy. I end up with a pair of extortionat... Voir plus
L'entreprise a répondu
Accessibility of store within SJQ Layout and uncluttered ambience of store Staff - sales, the right blend of acknowledgement as a customer with clear confident direction to what I was looking for... Voir plus
L'entreprise a répondu
I hadn’t heard of IOLLA until my daughter told me about this company. I went in to buy non prescription sunglasses and was more than impressed with the range and price of the sunglasses. The staff wer... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.
Coordonnées de contact
Glasgow, Royaume-Uni
- 0141 334 9044
- help@iolla.com
- iolla.com
4,9
Excellent
2 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Such a great choice of frames colours…
Such a great choice of frames colours and designs. Glasses fit so well and frames are very good quality.
Very friendly and helpful staff.
18 mars 2026
Réponse de IOLLA
Hey, wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.
Just a great and easy service.
20 mars 2026
Réponse de IOLLA
We’re delighted to hear you had a great IOLLA experience Paul! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Good range of glasses and extremely…
Good range of glasses and extremely helpful staff. Enjoyable experience all round
20 mars 2026
Réponse de IOLLA
Hey Kevin, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
I accidentally ordered prescription…
I accidentally ordered prescription sunglasses with tinted lenses that wouldn’t fit my prescription. It couldn’t have been easier to rectify this and the service was personal, responsive, fast and better than expected. I’ve been a customer of Iolla for more than 10 years and I trust them completely. Excellent product, excellent service!
20 mars 2026
Réponse de IOLLA
We’re delighted to hear you had a great IOLLA experience! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Réponse de IOLLA
Hey Sophie, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Opened mr eyes to an exceptional experience!
Exceptional service, original marketing of a quality cost effective product without compromise of the originality of the personalised service throughout: an absolute pleasurable experience throughout ! Thank you !
19 mars 2026
Réponse de IOLLA
Hey Julian, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Réponse de IOLLA
We’re delighted to hear you had a great IOLLA experience Orla! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
First time purchase
Decided to try Iolla for the first time buying glasses. The shop was bright, glasses presented nicely with a friendly atmosphere. Was served by a lovely American girl called Melina (sorry if not spelled correctly) who was helpful and attentive. Great price for glasses and would recommend.
2 avril 2026
Avis spontané
Réponse de IOLLA
Hey Vicky, thanks for this lovely review! We’re so glad you have had a great experience with us. I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted. Hopefully we will see you again soon!
The staff are really friendly as soon…
The staff are really friendly as soon as you come in the door. I like that they offer help when needed and gave good advice on which glasses suited best in the shop.
I also really like that it’s so easy to get my Iolla glasses adjusted or fixed when I need them. It’s always very easy and reassuring.
18 mars 2026
Réponse de IOLLA
We’re delighted to hear you had a great IOLLA experience Tom! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
My 8th pair! Always excellent.
I buy all my glasses and sunglasses from you and will continue to do so. Excellent quality and service. I have a strong prescription approx -7 both eyes and this is not a problem at all.
19 mars 2026
Réponse de IOLLA
Hey Jane, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA and keep coming back time and time again, we really appreciate it. We hope to see you again soon!
Réponse de IOLLA
Hey Jo, thanks for taking the time to leave us this review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Best Eyewear Experience Ever !
Indu and the team at IOLLA Cambridge styled me and I’m totally in love with my new glasses.
Reasonable prices too !
18 mars 2026
Réponse de IOLLA
Hey Bertran, thanks for this lovely review! We’re so glad you have had a great experience with us. I’ll be sure to pass your kind words onto Indu and the showroom team, I know they’ll be delighted. Hopefully we will see you again soon!
Réponse de IOLLA
Hey Olena, thanks for leaving us this 5 star review! We hope to see you again soon.
Réponse de IOLLA
Hey Elizabeth, thanks for leaving us this 5 star review! We hope to see you again soon.
Great Service
Called to the Bruntsfield branch the lady in the shop explained how everything worked.
Called in a few days later with my partner ,chose frames
Six days later I day new glasses it took a couple visits for adjustments which was done with ant fuss
Very pleased with service and my new glasses
17 mars 2026
Réponse de IOLLA
Hey David, thanks for this lovely review! We’re so glad you have had a great experience with us and that you returned with your partner, that's always nice to hear. Hopefully we will see you both again soon!
Great choice of Scottish frames
Excellent choice of frames. Helpful and efficient staff. Well-priced. All made in Scotland 👍
17 mars 2026
Réponse de IOLLA
We’re delighted to hear you had a great IOLLA experience Sarah! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Réponse de IOLLA
Hey Alison, thanks for leaving us this 5 star review! We hope to see you again soon.
Great selection of frames
Great selection of frames, friendly helpful staff and transparent pricing
16 mars 2026
Réponse de IOLLA
Hey Frances, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Réponse de IOLLA
Hey Jeremy, thanks for leaving us this 5 star review! We hope to see you again soon.
The Edinburgh Iolla shop was busy when…
The Edinburgh Iolla shop was busy when I visited on Tuesday 10th March. There was a bit of a wait to speak to a member of staff, but it was also quite nice not to be pressured by people constantly asking Can I help you. 😀
Cost of specs and choice was what attracted me to Iolla and I will definitely go back.
17 mars 2026
Réponse de IOLLA
Hey Fiona, thanks for this review! We’re so glad you have had a great experience with us, sorry there was a little bit of a wait. Hopefully we will see you again soon!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.