IOLLA Avis 2 112

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic service from Iolla. Really pleased with my new prescription polarised sunglasses. Lovely classic style and a great fit at a fraction of the price I've been used to paying elsewhere. Superb f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was my first time buying from IOLLA but it won't be my last. I never enjoy shopping for glasses I have a strong prescription and a lot of the frames I can't buy. I end up with a pair of extortionat... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Accessibility of store within SJQ Layout and uncluttered ambience of store Staff - sales, the right blend of acknowledgement as a customer with clear confident direction to what I was looking for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I hadn’t heard of IOLLA until my daughter told me about this company. I went in to buy non prescription sunglasses and was more than impressed with the range and price of the sunglasses. The staff wer... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Grossiste en lunettes
  2. Magasin de lunettes de soleil

Écrit par l'entreprise

IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.


Coordonnées de contact


4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
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A répondu à 100 % de ses avis négatifs

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Noté 5 sur 5 étoiles

Knowledgeable staff

Knowledgeable staff, good opinions and insight when deciding on frames. Patient and fun! Great value for money in nice setting - overall just a great experience and I love my glasses.

25 mars 2026
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Réponse de IOLLA

We’re delighted to hear you had a great IOLLA experience Emma! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Noté 5 sur 5 étoiles

Expert

Expert, efficient and great value.

25 mars 2026
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Réponse de IOLLA

Hey Pappi, thanks for taking the time to leave us this review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Noté 5 sur 5 étoiles

I recently returned to iolla to get my…

I recently returned to iolla to get my glasses checked as I was having issues with the vision in both pairs. They were really attentative and ensured I did not leave until I had a plan to get them fixed. Long story short they needed a new prescription which iolla replaced for free as I had issues with both pairs from the start. Really pleased with the service and there is every style of glasses you could imagine.

24 mars 2026
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Réponse de IOLLA

Hey Gemma, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Noté 5 sur 5 étoiles

Never been happier with a pair of…

Never been happier with a pair of spectacles in my life - can’t wait until I return and get a second pair as I have this awful habit of leaving them behind!

24 mars 2026
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Réponse de IOLLA

Hey Tony, thanks for this lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.

Noté 5 sur 5 étoiles

A great experience

Efficiency. Courtesy. Excellent product.

23 mars 2026
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Réponse de IOLLA

Hey Philip, thanks for taking the time to leave us this review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Noté 5 sur 5 étoiles

Fantastic service and price

Second time I have used Iolla and had great service. Have recommended to family who are also very pleased with their experience. Staff at Glasgow are excellent and very helpful.

23 mars 2026
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Réponse de IOLLA

We’re delighted to hear you had a great IOLLA experience Eddie! Thanks for taking the time to write us this review and for recommending us to family, this really means a lot. We hope to see you and the family again soon.

Noté 5 sur 5 étoiles

Amazing experience as always

Amazing experience as always. I ordered sunglasses online and forgot to add the prescription. Contacted customer service and they couldn't have been more helpful - sorted it out right away. The glasses are beautiful and great quality too. Thanks

23 mars 2026
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Réponse de IOLLA

Hey Faith, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Noté 5 sur 5 étoiles

Great styles

Great styles, excellent value, helpful staff, efficient service

23 mars 2026
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Réponse de IOLLA

Hey David, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Noté 5 sur 5 étoiles

Great glasses and stylish good service…

Great glasses and stylish good service and friendly staff

21 mars 2026
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Réponse de IOLLA

Hey Joan, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Noté 5 sur 5 étoiles

Had a repair done to my glasses

Had a repair done to my glasses.
The repair took less than a week. The staff are friendly and knowledgeable

21 mars 2026
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Réponse de IOLLA

We’re delighted to hear you had a great IOLLA experience! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Noté 5 sur 5 étoiles

Great range of products in a lovely…

Great range of products in a lovely shop. Staff super friendly and helpful

20 mars 2026
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Réponse de IOLLA

Hey, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Noté 5 sur 5 étoiles

Quick and friendly

Service was quick and friendly, staff showed me lots of different options and recommended lots of different styles of frame. Super happy with my purchase.

21 mars 2026
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Réponse de IOLLA

Wow, this is so fantastic to hear Sarah! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.

Noté 5 sur 5 étoiles

Staff are fantastic

Staff are fantastic , plenty of time to help without being pushy . I loved the huge choice of frames and of course the prices ! My order was ready quickly and picking them up & having the final fit was very smooth . Well done Iolla, I’ll be back .

21 mars 2026
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Réponse de IOLLA

Hey, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Noté 5 sur 5 étoiles

Staff were helpful and thorough

Staff were helpful and thorough

21 mars 2026
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Réponse de IOLLA

Hey Merlyn, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Noté 5 sur 5 étoiles

Great shop. Great experience

The team in Richmond are brilliant. Friebdly, great advice and they know their stuff when it comes to prescription glasses as well. Frames are all at a fixed price and there is a load of choice

4 avril 2026
Avis spontané
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Réponse de IOLLA

Hey Howard, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Noté 5 sur 5 étoiles

First time using company.Staff…

First time using company.Staff excellent will definitely use again .

21 mars 2026
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Réponse de IOLLA

We’re delighted to hear you had a great IOLLA experience Margaret! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Noté 5 sur 5 étoiles

Excellent Service and Fantastic Value


Excellent Service and Fantastic Value

I had a brilliant experience getting my new glasses made by IOLLA in Cambridge. Rebecca was incredibly helpful in guiding me through frame choices, especially with my high prescription, and her advice made a huge difference. I’m really pleased with the final result.

After years of mixed experiences with high street opticians, I wanted to try something new — and I’m so glad I did.

The value is outstanding. I received two pairs of high‑quality glasses for less than what I’d usually pay for a single pair elsewhere. There’s also a great selection of frame colours and designs, making it easy to find something that suits your style. I opted for home delivery, and my glasses arrived in just over a week. If your lenses are less complex, they may arrive even sooner.

Overall, a smooth, positive experience from start to finish. Highly recommended.

12 mars 2026
Avis spontané
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Réponse de IOLLA

Hey, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Noté 5 sur 5 étoiles

Always pleasant experience with iolla.

Always pleasant experience with iolla.

21 mars 2026
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Réponse de IOLLA

Hey Zahed, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

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