Fantastic service from Iolla. Really pleased with my new prescription polarised sunglasses. Lovely classic style and a great fit at a fraction of the price I've been used to paying elsewhere. Superb f... Voir plus
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Fantastic service from Iolla. Really pleased with my new prescription polarised sunglasses. Lovely classic style and a great fit at a fraction of the price I've been used to paying elsewhere. Superb f... Voir plus
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It was my first time buying from IOLLA but it won't be my last. I never enjoy shopping for glasses I have a strong prescription and a lot of the frames I can't buy. I end up with a pair of extortionat... Voir plus
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Accessibility of store within SJQ Layout and uncluttered ambience of store Staff - sales, the right blend of acknowledgement as a customer with clear confident direction to what I was looking for... Voir plus
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I hadn’t heard of IOLLA until my daughter told me about this company. I went in to buy non prescription sunglasses and was more than impressed with the range and price of the sunglasses. The staff wer... Voir plus
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IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.
Glasgow, Royaume-Uni
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Knowledgeable staff, good opinions and insight when deciding on frames. Patient and fun! Great value for money in nice setting - overall just a great experience and I love my glasses.

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Great choice of stylish frames. Helpful staff and speedy delivery

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I recently returned to iolla to get my glasses checked as I was having issues with the vision in both pairs. They were really attentative and ensured I did not leave until I had a plan to get them fixed. Long story short they needed a new prescription which iolla replaced for free as I had issues with both pairs from the start. Really pleased with the service and there is every style of glasses you could imagine.

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Never been happier with a pair of spectacles in my life - can’t wait until I return and get a second pair as I have this awful habit of leaving them behind!

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Second time I have used Iolla and had great service. Have recommended to family who are also very pleased with their experience. Staff at Glasgow are excellent and very helpful.

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Amazing experience as always. I ordered sunglasses online and forgot to add the prescription. Contacted customer service and they couldn't have been more helpful - sorted it out right away. The glasses are beautiful and great quality too. Thanks

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Great glasses and stylish good service and friendly staff

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Had a repair done to my glasses.
The repair took less than a week. The staff are friendly and knowledgeable

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Great range of products in a lovely shop. Staff super friendly and helpful

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Service was quick and friendly, staff showed me lots of different options and recommended lots of different styles of frame. Super happy with my purchase.

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Staff are fantastic , plenty of time to help without being pushy . I loved the huge choice of frames and of course the prices ! My order was ready quickly and picking them up & having the final fit was very smooth . Well done Iolla, I’ll be back .

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The team in Richmond are brilliant. Friebdly, great advice and they know their stuff when it comes to prescription glasses as well. Frames are all at a fixed price and there is a load of choice

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First time using company.Staff excellent will definitely use again .

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Excellent Service and Fantastic Value
I had a brilliant experience getting my new glasses made by IOLLA in Cambridge. Rebecca was incredibly helpful in guiding me through frame choices, especially with my high prescription, and her advice made a huge difference. I’m really pleased with the final result.
After years of mixed experiences with high street opticians, I wanted to try something new — and I’m so glad I did.
The value is outstanding. I received two pairs of high‑quality glasses for less than what I’d usually pay for a single pair elsewhere. There’s also a great selection of frame colours and designs, making it easy to find something that suits your style. I opted for home delivery, and my glasses arrived in just over a week. If your lenses are less complex, they may arrive even sooner.
Overall, a smooth, positive experience from start to finish. Highly recommended.

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