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Lisez les avis des autres

Noté 1 sur 5 étoiles

What a scam. Never received my items and when I tried to process my refund through PayPal itgirl finally responds but drags their feet to reconcile the issue. They lied about shipping and when I wante... Voir plus

Noté 1 sur 5 étoiles

I ordered several items on April 1st. About a week later, I received the shipping information and got the tracking number. Everything was fine for a while until I stopped receiving any updates from... Voir plus

Noté 1 sur 5 étoiles

Listen, if your thinking about buying somthing from this website please don’t. It’s obvious that they don’t ship on their right time and they don’t give you a “working” shipping code. My friend tried... Voir plus

Noté 1 sur 5 étoiles

Worse experience I've ever had ordering something off the internet. DO NOT ORDER ANYTHING FROM THIS COMPANY IF IT STILL EXISTS! Ordered Lawrence the Robot , received a super cheap robot clock not wort... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements pour femmes

Informations provenant de diverses sources externes

Cutie apparel at online itgirl shop. Kawaii Cheap clothing as aesthetic, ulzzang, harajuku, tumblr, pastel grunge style. Free delivery worldwide.


Coordonnées de contact

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Mauvais

TrustScore 1.5 sur 5

142 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

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Tous les avis

(142)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Items never came, no one will get back to me

Idk I really love ordering stuff here but my most recent order just never came and they won’t respond to my emails or dms. The first time I ordered here two of the items never came. Overall I didn’t think about it but contacting itgirl is really hard.

30 novembre 2021
Noté 1 sur 5 étoiles

Just go to Aliexpress

It's all stuff you can find for like a 3rd of the price on Aliexpress. And it'll get to you faster if you order directly from Aliexpress.

17 novembre 2021
Avis spontané
Noté 1 sur 5 étoiles

poor customer service

placed my order on august the 3rd. still haven’t received anything. have tried multiple times to contact the store in regards to a refund, or anything, and they do not respond.

20 septembre 2021
Noté 3 sur 5 étoiles

while i love their clothing

while i love their clothing, it takes an awful long time to ship and receive it. yes, i know that it can take a while to get to my order but it would be nicer for it to be shipped out quicker. besides that, i haven’t had any problems and i really recommend this shop.

2 septembre 2021
Noté 2 sur 5 étoiles

Bad quality and missing item.

I bought 2 tops and 3 skirts from this site in early July. The package took over a month to come, which is understandable because of the pandemic.
When I did finally receive my order, one top was missing. Two of the three skirts I bought were also bad quality (tons of loose threads, fabric fraying, sometimes not even completely sewn, etc) and one was borderline unwearable.
Overall I wouldn't recommend them, nor will I be buying from them again.

Edit: While I won't change my rating due to the quality, I did manage to contact them and get a refund for my missing top. Customer service was polite and quick to answer my emails.

30 août 2021
Noté 1 sur 5 étoiles

Taking forever!!

My order has taken over a month to come and I have not received an email to let me know what’s happening with my order.

23 août 2021
Noté 5 sur 5 étoiles

Great 😆

Got my package pretty quick like a week and a half, good quality and trust worthy <3 I got the Korean black sweater.

25 juillet 2021
Noté 1 sur 5 étoiles

SCAM ALERT! DO NOT BUY!

What a scam. Never received my items and when I tried to process my refund through PayPal itgirl finally responds but drags their feet to reconcile the issue. They lied about shipping and when I wanted to cancel the order no one responds to my emails. What a fk’n joke and a scam company that steals designs from artists. Please stop buying from this company and promoting fast fashion that also leaves a heavy carbon footprint. Any positive reviews are sus AF or probably bots/written by itgirl staff.

20 juillet 2021
Avis spontané
Noté 1 sur 5 étoiles

Still waiting on an update on my order

I received this email to write a review when my order hasn’t even shipped after 6 days of placing it. I placed a few other orders from other stores the same day I placed the one on itgirl and all except this one have already been processed and shipped. My review would have been different had this email been sent after I received at least an update on my order.

10 juillet 2021
Noté 1 sur 5 étoiles

I still haven’t received my shirt

I still haven’t received my shirt. I ordered on May 11th and I was planning on it getting here before July 2nd. I was gonna use that shirt for my trip but I can’t because it’s still not here yet. Not only is the shirt not here but ItGirlShop still doesn’t reply to my emails when I’m trying to have communication with them. I wouldn’t recommend if they can’t at the very least be able to communicate and help you.

16 juin 2021

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