Shannon Nixon was extremely helpful in securing us a significant CCL rebate. She was friendly and approachable, undertook the work swiftly and kept us updated throughout the entire process. Many thank... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Dealing with Ben as our account manager has been a great help. We are a Primary School based in the North West. Their advice and approach will save the school several thousands with energy cost... Voir plus
L'entreprise a répondu
Anthony Shanley was very professional and made multiple efforts to get my CCL refunds from our utility providers. HE went above and beyond what I was expecting and we finally did get our refunds. Cont... Voir plus
L'entreprise a répondu
Shannon N got in touch regarding a CCL rebate. This is something we wasn't aware we were eligible for - She was helpful throughout and handled every aspect of the claim, keeping us informed at every s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'électricité
- aussi dans
- Compagnie des eaux
- Compagnie gazière
- Solutions et équipement énergétiques
Écrit par l'entreprise
Cost Reduction Specialists
Coordonnées de contact
Level 7, Hadrian House, Higham Place, NE1 8AF, Newcastle Upon Tyne, Royaume-Uni
- info@iuadvice.org.uk
- iuadvice.org.uk
4,2
Bien
331 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Will not take no for an answer
Will not take no for an answer!
Despite giving a very firm response on 04/04/24 informing the cold caller from I U Advice that the Finance Director had confirmed their services were not required, the same advisor called again on 05/04/24. An email had also been sent on 04/04/24 requesting erasure of details.
5 avril 2024
Avis spontané
Réponse de Independent Utility Advice Ltd
Please remove, as no response to various requests, and the given time has lapsed.
Chris Sweeney from Liverpool has been…
Chris Sweeney from Liverpool has been very supportive and helpful, he has a lovely way about him. he made me feel very comfortable by explaining everything so that I could make the best decision for our company.
3 avril 2024
Avis spontané
Réponse de Independent Utility Advice Ltd
Thank you for taking the time to leave a review, your feedback is very much appreciated. We are glad you had such a great experience with our staff and will be sure to pass on your comments. If you have any further questions or require any assistance, please do not hesitate to contact our Account Management Team on 0800 029 1922
I chose IUA as there approach was the…
I chose IUA as there approach was the least aggressive. They listened to what I had to say and proved attentive to my needs. Would recommend to anyone. No false promises made to attract my attention, very professional in their approach
1 mars 2024
Avis spontané
Réponse de Independent Utility Advice Ltd
Thank you for taking the time to leave a review, your feedback is very much appreciated. We are glad you had such a great experience with our staff and will be sure to pass on your comments. If you have any further questions or require any assistance, please do not hesitate to contact our Account Management Team on 0800 029 1922
Corey Wade is OUTSTANDING
I cannot emphasize enough how grateful I am for the exceptional service provided by Corey Wade from IU Advice. In my recent quest to find the best energy prices, Corey Wade's expertise and dedication truly stood out. His assistance has not only saved me a significant amount of money, but it has also surpassed any expectations I had.
From the moment Corey reached out to me, he displayed an unparalleled commitment to ensuring I received the most advantageous energy contract possible. His professionalism and knowledge of the industry were immediately apparent, and he wasted no time in delving into the intricacies of my energy needs.
What truly sets Corey apart is his genuine concern for his clients' well-being. He took the time to thoroughly understand my requirements and tailored his recommendations accordingly. The result? Thousands of pounds in savings that I wouldn't have achieved without his guidance.
Corey Wade is undoubtedly a standout asset to IU Advice. His dedication to his clients' satisfaction is commendable, and his expertise is second to none. I wholeheartedly recommend Corey to anyone seeking assistance with their energy contracts. Hand on heart, I can attest that Corey Wade is the person you want in your corner when navigating the complexities of energy pricing.
Thank you, Corey, for your unwavering commitment and exceptional service. Your efforts have made a significant difference, and I am truly grateful for your assistance.
7 mars 2024
Avis spontané
Réponse de Independent Utility Advice Ltd
Thank you for taking the time to leave a review, your feedback is very much appreciated. We are glad you had such a great experience with our staff and will be sure to pass on your comments. If you have any further questions or require any assistance, please do not hesitate to contact our Account Management Team on 0800 029 1922
IUA provided a no hassle service that…
IUA provided a no hassle service that seen us obtain much more competitive prices for both our Gas and Electric. Jack was immensely helpful and the transition between providers was very smooth.
4 mars 2024
Avis spontané
Réponse de Independent Utility Advice Ltd
Thank you for taking the time to leave a review, your feedback is very much appreciated. We are glad you had such a great experience with our staff and will be sure to pass on your comments. If you have any further questions or require any assistance, please do not hesitate to contact our Account Management Team on 0800 029 1922
Would recommend
I feel like IUA have our interests at heart and strive to find the best deals. We have had issues with one contract they had arranged, but our account manager has gone above and beyond to assist in resolving the problem. Generally speaking I am very satisfied with the service received.
20 février 2024
Avis spontané
Réponse de Independent Utility Advice Ltd
Thank you for taking the time to leave a review, your feedback is very much appreciated. We are glad you had such a great experience with our staff and will be sure to pass on your comments. If you have any further questions or require any assistance, please do not hesitate to contact our Account Management Team on 0800 029 1922
Very helpful
Very helpful, saves dealing with endless wait times with the big electricity companies. rates often far better than going direct. They have direct access to staff that can make things happen at the energy companies which is a big help, again saves a lot of time and frustration.
Cannot fault these guys.
20 février 2024
Avis spontané
Réponse de Independent Utility Advice Ltd
Thank you for taking the time to leave a review, your feedback is very much appreciated. We are glad you had such a great experience with our staff and will be sure to pass on your comments. If you have any further questions or require any assistance, please do not hesitate to contact our Account Management Team on 0800 029 1922
really helpful
really helpful and persistent in getting the information we required and kept me fully informed of progress
15 février 2024
Avis spontané
Réponse de Independent Utility Advice Ltd
Thank you for taking the time to leave a review, your feedback is very much appreciated. We are glad you had such a great experience with our staff and will be sure to pass on your comments. If you have any further questions or require any assistance, please do not hesitate to contact our Account Management Team on 0800 029 1922
Sorted out our charity utilities going…
Sorted out our charity utilities going forward, polite, friendly advice and no pressure to take up their offers
2 février 2024
Avis spontané
Réponse de Independent Utility Advice Ltd
Thank you for taking the time to leave a review, your feedback is very much appreciated. We are glad you had such a great experience with our agents and will be sure to pass on your comments. If you have any further questions or require any assistance, please do not hesitate to contact our Account Management Team on 0800 029 1922
Good company so far
Good company so far. No major issues and helped us sort out our challenges.
26 janvier 2024
Avis spontané
Réponse de Independent Utility Advice Ltd
Thank you for taking the time to leave a review, your feedback is very much appreciated. We are glad you had such a great experience with our agents and will be sure to pass on your comments. If you have any further questions or require any assistance, please do not hesitate to contact our Account Management Team on 0800 029 1922
Very easy to deal with and quick to get…
Very easy to deal with and quick to get back to me with clear and easy to understand quote and breakdown. Already passed onto another company who are looking to utilise their help!
19 janvier 2024
Réponse de Independent Utility Advice Ltd
Thank you for taking the time to leave a review, your feedback is very much appreciated. We are glad you had such a great experience with our agents and will be sure to pass on your comments. If you have any further questions or require any assistance, please do not hesitate to contact our Account Management Team on 0800 029 1922
I was given great advice and managed to…
I was given great advice and managed to save money by getting the lowest rates possible for my renewals. Thank you 😊
5 décembre 2023
Avis spontané
Réponse de Independent Utility Advice Ltd
Thank you for taking the time to leave a review, your feedback is very much appreciated. We are glad you had such a great experience with our agents and will be sure to pass on your comments. If you have any further questions or require any assistance, please do not hesitate to contact our Account Management Team on 0800 029 1922
Managed to bring down our gas prices…
Managed to bring down our gas prices which is always good. Very friendly people to deal with.
17 janvier 2024
Avis spontané
Réponse de Independent Utility Advice Ltd
Thank you for taking the time to leave a review, your feedback is very much appreciated. We are glad you had such a great experience with our agents and will be sure to pass on your comments. If you have any further questions or require any assistance, please do not hesitate to contact our Account Management Team on 0800 029 1922
As a large care charity organization…
As a large care charity organization grappling with substantial energy expenses, turning to independent utility advice was a game-changer. Their expertise not only led to significant cost savings but also showcased a commitment to understanding our unique needs. The outstanding customer support demonstrated throughout the process reassured us that our mission-aligned values were being considered. I highly commend their services to any organization seeking both financial prudence and exceptional support in managing utility costs.
16 janvier 2024
Réponse de Independent Utility Advice Ltd
Thank you for taking the time to leave a review, your feedback is very much appreciated. We are glad you had such a great experience with our agents and will be sure to pass on your comments. If you have any further questions or require any assistance, please do not hesitate to contact our Account Management Team on 0800 029 1922
Very help full staff who explained the…
Very help full staff who explained the contract details. Easy to contact via email, and replies are very quick
13 décembre 2023
Avis spontané
Réponse de Independent Utility Advice Ltd
Thank you for taking the time to leave a review, your feedback is very much appreciated. We are glad you had such a great experience with our agents and will be sure to pass on your comments. If you have any further questions or require any assistance, please do not hesitate to contact our Account Management Team on 0800 029 1922
Sound advice from both Ian and Jack of…
Sound advice from both Ian and Jack of IUA.
Helped with both my employers business and a charity, for which I am a trustee. Jack is always on hand to assist even after sales.
Very friendly and always happy to help. Would recommend to anyone.
16 janvier 2024
Avis spontané
Réponse de Independent Utility Advice Ltd
Thank you for taking the time to leave a review, your feedback is very much appreciated. We are glad you had such a great experience with our agents and will be sure to pass on your comments. If you have any further questions or require any assistance, please do not hesitate to contact our Account Management Team on 0800 029 1922
Sound
Sound, solid advice not only in relation to our utility consumption but also proposals to investigate to receive rebates in relation to green levies. Easily explained with no pressure on the call.
Thanks again for your support and look forward to working with you in the future!
1 décembre 2023
Avis spontané
Réponse de Independent Utility Advice Ltd
Thank you for taking the time to leave a review, your feedback is very much appreciated. We are glad you had such a great experience with our agents and will be sure to pass on your comments. If you have any further questions or require any assistance, please do not hesitate to contact our Account Management Team on 0800 029 1922
Great Service
Mathew was a great help in resolving a long standing issue we had with our electricity provider. Would highly recommend Independent Utility Advice to anyone who has any issue with their providers
10 janvier 2024
Réponse de Independent Utility Advice Ltd
Thank you for taking the time to leave a review, your feedback is very much appreciated. We are glad you had such a great experience with our agents and will be sure to pass on your comments. If you have any further questions or require any assistance, please do not hesitate to contact our Account Management Team on 0800 029 1922
Matthew has been great in arranging our…
Matthew has been great in arranging our business energy contracts. He has made the process very easy. Communication and information from Matthew has been excellent. Energy bills and supplier selection is a difficult choice to make in today's markets. Matthew provided a range of options and helped us save thousands of pounds with our new supplier.
10 janvier 2024
Réponse de Independent Utility Advice Ltd
Thank you for taking the time to leave a review, your feedback is very much appreciated. We are glad you had such a great experience with our agents and will be sure to pass on your comments. If you have any further questions or require any assistance, please do not hesitate to contact our Account Management Team on 0800 029 1922
So good I use them for both my businesses
I've used IUA for both of my businesses over the last couple of years and the team are great - always on hand to help find us the best packages and rates, with straight forward setup. Any problems with the energy companies have been swiftly helped with and handled too - Matthew especially has been my main contact point - thanks again IUA!
8 janvier 2024
Avis spontané
Réponse de Independent Utility Advice Ltd
Thank you for taking the time to leave a review, we appreciate your feedback. We are glad you had such a great experience with our agents and will be sure to pass on your comments. If you have any further questions or require any assistance, please do not hesitate to contact our Account Management Team on 0800 029 1905
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