Jane Clayton & Company Avis 

712
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy to navigate website, endless choice and simple to place order. It arrived within a couple of days. Very pleased. Would purchase from them again and recommend to others.

Noté 1 sur 5 étoiles

Company refused to let me send back some fabric even though they didn't show the scale represented on the product page so now I'm out of pocket. Product was not accurately represented on the product p... Voir plus

Noté 5 sur 5 étoiles

I ordered a selection of fabrics and fabric samples for making curtains and cushions. The website is easy to navigate and the wide selection of brands and fabric types available makes Jayne Clayton a... Voir plus

Noté 5 sur 5 étoiles

I had to order one extra roll as I had miscalculated and it arrived within three days which was wonderful to finish the job. Fabulous service will buy from Jane Clayton every time. Thank you! Also, wh... Voir plus

À propos de l'entreprise

  1. Magasin de design et de décor intérieur

Écrit par l'entreprise

Jane Clayton started making curtains at her kitchen table in the late 1970s; her devotion to superior quality and craftmanship earning her an esteemed reputation in the interior design community. Fast-forward 40 years and Jane Clayton & Company is one of the most well-respected names in the world of fabric, wallpaper and made to measure furnishings. Since 2013, Jane Clayton & Company has been headed up by Jane’s son Bertie whose vision for a more inclusive approach to interior design has resulted in a diverse but carefully curated collection. Our range of fabric, wallpaper and made to measure pieces now features over a hundred brands and caters to a variety of tastes and budgets, from coveted high-end designers to emerging independents and popular household names. With dozens of new collections added each week, there’s always something new and unexpected to discover.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

712 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(712)

169 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Company refused to let me send back…

Company refused to let me send back some fabric even though they didn't show the scale represented on the product page so now I'm out of pocket. Product was not accurately represented on the product page. Disappointed with customer service who didn't offer me any sort of solution.

15 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Good service and choice

Easy to navigate website, endless choice and simple to place order. It arrived within a couple of days. Very pleased. Would purchase from them again and recommend to others.

11 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Quick, efficient service. Website easy to use and order. Fabric arrived very quickly and is just what I want.

6 octobre 2026
Avis spontané
Noté 4 sur 5 étoiles

Thought samples service was fast and…

Thought samples service was fast and easy. Would have liked an option to pay for a whole pattern piece with out buying a meter. To be able to manage to picture full colour depth. I'm nervous as curtains I chose 2-3 years ago seemed a lot darker when made up and lined. Hopefully this time I can make better judgement. And make the room brighter and lighter.

30 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Wonderful customer service...

Wonderful customer service....so polite! When I needed an extra roll of wallpaper, they kindly extended the sale price! The best experience!

16 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Exceptional customer service

Exceptional customer service.
My free samples arrived quickly, nicely presented in a folder.
My subsequent order was delivered by courier within 3 days.
The wallpaper I bought was significantly cheaper than other online retailers.

21 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Samples arrived today

Samples arrived today, placing my order tonight. Can't wait to complete my project with Jane Clayton & Co

James Doster in TX

24 septembre 2026
Avis spontané
Noté 4 sur 5 étoiles

Good service kindness and accuracy

I’m satisfied.
All the services and the website are well organized, except from the real availability of the products.
I chose a tissue that was in the catalogue, I concluded the order with payment and than I have been contacted to advise me that it took two months for having the new stock.
Than they postponed with kindness again for further two times, proposing also the refund and I accepted these postponements.
At the third one I couldn’t wait and decided to change the product.
The service was efficient and perfect I also received the refund for the price difference so I am satisfied in the end.
However I would like to highlight that it is still possible to buy the product I chose in the original order as it is available in this moment whilst it isn’t and I wonder if there are other products in this situation.
It’s only a matter of more accuracy, any case I will recommend Jane Clayton.
Many thanks.

21 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Great experience

Beautiful blind which, when we finally put it up, fitted perfectly and completes our kitchen. Very happy with the whole process from putting in the order to receiving the finished item.

5 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

You have plenty of stock items and all…

You have plenty of stock items and all are delivered quickly. My only most is the amount you charge for delivery. There must be cheaper couriers that you could use. Your charges are steep

2 septembre 2026
Avis spontané
Noté 4 sur 5 étoiles

Beautiful rug. Good communication!

I ordered a rug from Jane Clayton . Unfortunately after I’d ordered I was told it was out of stock and wouldn’t be available for 6 weeks. I agreed to wait. Whenever I contacted them I got replies within a day or so and they were very helpful and courteous.
I love the rug and despite the delays I would order from them again.

18 septembre 2026
Avis spontané

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