Jane Clayton & Company Avis 

Quality products! Fast delivery! However, and this has happened to me twice before, outlet fabric ordered wasn't available despite being shown as available on the website. Still waiting for refund! Very annoying. But will use JC & Co again. Please sort this issue!

The delivery never arrived and I was informed that it was left in a post office a 2.5 hour round trip away.

Made numerous calls to head office in the first instance about measuring requirement. Took 2 weeks to return calls .Ordered wallpaper in October and it finally arrived last week, December, not acceptable .I think everyone works from home !

I saw this carpet online and searching for a good place to buy it. Found Jane Clayton had lots of good reviews. So ordered it over Black Friday deal. It was busy time but the company kept me updated with delivery date and time. Delivery was super prompt and the carpet wrapped so well when it arrived. Such nice quality, thick and timeless neutral colour. It was exactly what I was looking for. it only needs a couple of days to sit flat and I love it so much, highly recommended. :) Will return when I need more home decorations.

Easy website and great to get free samples as need to see and feel fabric.

I actually only orderd a sample of wallpaper which I found to be different and attractive. It came quickly and it's good to see how it might look on the wall if chosen and choose paint colours, fabrics etc.

Delivered very quickly. Good service.

Fantastic service. Ordered just delivered next day.

Amazing quality and incredible customer servce

Jane Clayton offers an exceptional range of products for creating beautiful home interiors. Their selection is wide, stylish, and of consistently high quality. I am especially grateful for their efficiency when delivering orders to Lithuania — everything always arrives quickly and smoothly. Thank you for the excellent service!

I ordered a fabric and when it arrived the colour, texture and pattern looked completely different. When I emailed them to return the product they said that I should have ordered a sample and that they don't offer refunds. I understand this policy for slight differences but this is a totally different fabric. Blaming the consumer feels totally inappropriate when the image misrepresents the product.

I need to return wallpaper as we bought two just in case.

I have emailed without any response.
The package doesn't come with any paperwork that you can use to return any items not wanted or needed.
This makes the return a longer process and impacts upon your time!

I have emailed but no response. Emailed again today hopefully hear any response or reply that would be good customer service.
I wouldn't order again from Jane clayton as its not known when you place your order you only have 14 days return and that you have continuously chase them for a response. Also you have to pay the return amount yourself. 000611307
This is my order number if anyone is able to help.
Yes still no email from them. Terrible customer service
I would never recommend this company to anyone.
They take your money and then that's it. Zero

Product not delivered by suppliers delivery company , UPS.
Replies by JC & Co to queries slow and unhelpful .

Ottimo acquisto. Ottimo prezzo. Spedizione rapida. Arrivato tutto bene

Excellent service, advice and delivery.

Great wallpaper. Competitive price and speedy delivery.

Excellent experience
The carpet is great value for money and as I expected it to look.Its very very nice. Very quick from order to delivery. Delivery firm and driver great on the day.

Really lovely cushions - will definitely order again!

From the moment I rang, the staff were very helpful, my query about the price match was answered and my material was delivered very quickly. To be honest I didn’t know it was coming so something must have gone wrong with the courier notifying me but all in all that’s just a computer glitch!! Very happy. Thank you