JCB Tools Avis 

1 011
TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Very good supplier contact, keeping me informed of how my order was progressing. Delivery was okay and the driver did call 45 minutes before delivery to confirm that he was on route. The only disappo... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Edited My issue has been resolved smoothly by one of the team member thank you.... --------- The provider they are dealing called Shop has very poor services. They deliver the damaged boxes with p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve usedJCB for years now their tools can seem heavy but with that comes quality. An old JCB drill/ driver I’ve had now for 20ish years now still going strong. Fed bud being in one place and tools i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordering and delivery was easy, would have been made better if they could have brought it further on the drive rather than kerbside as it’s a heavy bit of kit. Product is amazing though does the job... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'outillage

Écrit par l'entreprise

Manufacturer of JCB power tools, power tool accessories and hand tools.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 70 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(1 011)

382 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Top pick

Comprehensive online stock and my pick axe was at a great price. Very well packaged and considerate delivery

19 mai 2026
Noté 1 sur 5 étoiles

JCB Worst of Worst Overall

This is first time I bought something from JCB, it has been one of worst experiences I ever had in my life, from receiving till return it’s absolutely terrible service.

I bought Angle Grinder from JCB I received after 5 days then as soon as I opened the box it shown sign of uses or marks on it, it looked it has been a returned item an obviously dirty marks and on and off button stuck.

I thought it’s supposed to be new may be takes time to settle but it was impossible to operate with one bear hand to turn or off button.

I took pictures and sent it to JCB within 10 mins after delivery, they got back to me saying send us videos as well. So I did. Then they said we have forwarded you concerned to relevant team. I did hear from them for 3 days then I called them they said someone will contact you about this, then I had wait another 3 days they sent email we have raised your complaint and another team will in touch with you for replacement, I replied to them it’s already couple of weeks now and I am still waiting it’s this to be replaced, I rather have full refund.

I am an Electrician and JCB wasted my time, I should have bought from other suppliers.

I am still waiting as 01 June 2026 this Angle Grinder to be collected and get refund, while I bought it 3 weeks ago.I hope it happens before 2026 finishes.

JCB is just a waste of time, extremely unnecessary prolonged process of from buying to return.

I would recommend to go Screwfix, Toolstation, B&Q or other stores, you can’t go wrong with that.

I can’t give ZEROooO Star otherwise I would.

18 mai 2026
Noté 5 sur 5 étoiles

I had a good look round at the…

I had a good look round at the competition out there and decided on the stand from your self's look far stronger,

It us so simple to use it suits my needs perfectly , I will try and buy some more arm's to fit my piller drill ,and just make life easier, thanks great product

1 mai 2026
Noté 5 sur 5 étoiles

Beast of a jack

Came on time. Absolute beast of a jack. Needed it to press out a heavy ball joint on a coach and it did it with ease.

13 mai 2026
Noté 1 sur 5 étoiles

I purchased a JCB wood chipper…

I purchased a JCB wood chipper expecting the level of quality normally associated with the JCB name. Unfortunately, the machine arrived damaged, with marks to the feed chute, damage to the fuel tank area, and issues with a wheel component straight out of the box.
Despite taking the time to fully assemble the machine, test it by running material through it to ensure functionality, photograph the issues, and contact customer services, the resolution offered was a £10 compensation payment.
For a heavy-duty machine costing this level of money, I found both the condition it arrived in and the response from customer services extremely disappointing. I would have expected much better quality control and a more reasonable resolution from a brand such as JCB.
Sadly, this experience has left me with little confidence in the product or customer support, and I will now be looking elsewhere.

27 mai 2026
Avis spontané
Noté 2 sur 5 étoiles

Late delivery even mentioned on the…

Late delivery even mentioned on the website next day delivery. Posted by 2 - 3 days service...
Impossible to get correct details on the invoice, even correct details were mentioned at the very beginning. Poor service.

12 mai 2026

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