John Payne Residential Avis 155

TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

All of the staff at John Payne, Blackheath were courteous and highly professional. Selling one’s home is stressful and to have helpful and experienced people along side to guide and help you through t... Voir plus

Noté 5 sur 5 étoiles

Karen and the Blackheath John Payne team made our experience of selling our mother’s house as smooth as possible. The team were highly efficient and communication was excellent. I would not hesitat... Voir plus

Noté 5 sur 5 étoiles

Karen Hedges at John Payne Blackheath helped us purchase a new house. She helped us by getting us in to view properties that we hadn't thought about. Once we found the one we loved she helped solve pr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

John Payne recently sold my property for me, one I bought from them seven years previously. I dealt with Max, Chris, and Will who were all extremely helpful. When my initial sale fell through (proble... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence immobilière

Écrit par l'entreprise

The Acorn Group (incorporating John Payne) is much more than just the various estate agency brands you now see on the high street, and 2022 saw us join forces with Leaders Romans Group to become part of a 260-strong branch network with over 2,600 employees. Through the unique way our branches and brands work together, we can offer something no other agent can. We provide support and infrastructure to allow staff throughout the company in many different locations to work seamlessly with each other, benefiting from a shared database and massive marketing spend, whilst at the same time retaining the autonomy to provide clients with a completely bespoke service.


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4,4

Excellent

TrustScore 4.5 sur 5

155 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

Sue is absolutely fantastic

Sue is absolutely fantastic, pleasant to deal with, calm, efficient and just a “doer”.

She sends great communications and keeps you updated frequently. I have found JP to be the best estate agents I’ve ever had the pleasure of dealing with .

30 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

John Payne is one of the most experienced estate agents in the Greenwich/Blackheath area. They know the local market very well and are very supportive throughout the process, end to end. We worked with Susan Denny in both our purchase and our sale and she is top notch - excellent in following up and always on the ball!

1 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Recommend

We had a great experience selling our London flat through John Payne.
Sue and her team were communicative and professional throughout the process.

23 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Professional and helpful

Responsive, courteous and helpful staff. Especially useful was that office was located close to my property to facilitate viewings, and also part of The Acorn Group, as is the block's Property Management Company. Good to have achieved a sale in difficult economic climate - it only took 8 months!

26 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic partner for house purchase

I recently purchased a house through JP Estate Agents, and had an overall positive experience. Chris and Max were great business partners that helped me throughout the buying process, from the initial viewing to follow up viewings, and being great at communicating at all times. Recommended

5 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent service from the team at John…

Excellent service from the team at John Payne, Lee. Moving to the area from Devon, I was not always on hand to view and keep in touch with the London market. From my first viewings, I was notified immediately of new properties coming on the market, subsequently finding my next home. Throughout the process, this estate agent maintained contact with me and followed up on queries, keeping me well informed. I wouldn't hesitate to recommend John Payne to friends and family.

19 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Had a great experience with this estate…

Had a great experience with this estate agent, using their office in Lee. We dealt with Will, who listed our property in early January and he sold it the same day. Aside from making a quick sale for us, he was also a pleasure to deal with from start to finish and helped us navigate the whole process. Professional throughout and always easy to get hold of, would highly recommend.

6 janvier 2023
Avis spontané
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Réponse de John Payne Residential

Thank you for your 5-star review! Thank you for the recommendation and for choosing us as your estate agent! - Customer Services

Noté 5 sur 5 étoiles

Perfect match in the Greenwich/Blackheath area.

Will, Jack and their team from the Lee branch did a wonderful job of accompanying us on the journey to ownership.
First, Will found us a place filling our requirements, and then, they were able to help us on the whole process, which can be quite stressful for first time buyers.

31 mai 2023
Avis spontané
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Réponse de John Payne Residential

Thank you for your 5-star review! We're thrilled that Will, Jack, and the Lee branch team exceeded your expectations in the Greenwich/Blackheath area. Thanks, Customer Services

Noté 5 sur 5 étoiles

John Payne recently sold my property…

John Payne recently sold my property for me, one I bought from them seven years previously. I dealt with Max, Chris, and Will who were all extremely helpful. When my initial sale fell through (problems further down the chain) Max secured a new buyer immediately and completed the sale in six weeks which was amazing. Communication
was excellent throughout which was invaluable in those stressful moments. I highly recommend John Payne Lee branch.

31 mars 2023
Avis spontané
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Réponse de John Payne Residential

Thank you so much for reviewing the service received by the Team at John Payne in Lee. We really appreciate it!

Noté 5 sur 5 étoiles

f you need an estate agents

f you need an estate agents, look no further than John Payne Lee.

If I could have given them 6 stars I would have done...fab team (and big thanks particularly to Max)

24 février 2023
Avis spontané
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Réponse de John Payne Residential

Brilliant! Thank you Katy

Noté 5 sur 5 étoiles

Professional and Accommodating

We were really grateful for Will’s professionalism and diligence throughout our house purchase. He was very responsive and accommodating, and kept us informed throughout the process. Pleasure to deal with. Ian and Claudia.

17 mars 2023
Avis spontané
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Réponse de John Payne Residential

Thank you Ian for a great review for Will at our John Payne Lee office. We are delighted that you are happy. Kind regards Karen Hedges Acorn Customer Services

Noté 5 sur 5 étoiles

Thank you so much…

Thank you so much to all of the staff in John Payne / Acorn in Eltham for a great service in selling my home. And special thanks to Max, Shana, Oliver and Domenic for all of their hard work including carrying out all of the viewings. I would definitely recommend using them and would use them again myself if I was to move in the future.

24 février 2023
Avis spontané
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Réponse de John Payne Residential

Super ! thank you so much for the review of our Eltham office, we are really grateful. Kind regards Karen Hedges Acorn Customer Services

Noté 5 sur 5 étoiles

A really great local team!

A very long and drawn out purchase. We were supported every step of the way. A special shout out to Max. Absolute legend to be honest. We were the buyers in this scenario but Max just made the process as painless as it could be and there was a lot of pain due to the chain. Honestly , John Payne (Lee branch) is a massive yes from us.

26 février 2023
Avis spontané
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Réponse de John Payne Residential

Thank you so much, that is a great review for the Lee office. I will be sure to pass on! we are glad you were happy with the service. Best wishes Karen Hedges Acorn Customer Services

Noté 5 sur 5 étoiles

Business Premium Class Experience

It is Amazing experience! For last 28 years in London I bought 6 and sold 4 apartments and this time it was like I'm in Business Premium Class seat! This Agency is absolutely ideal for me! My agent was Susan Denny, I was simply overwhelming with her endless patience and highly professional approach day in and day out.

10 février 2023
Avis spontané
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Réponse de John Payne Residential

Thank you so much for taking the time out of your day to post a top review fro Susan and the Team at John Payne East Greenwich, we are most grateful! Karen Hedges- Acorn Customer Services

Noté 5 sur 5 étoiles

Great experience

Great experience using John Payne for our sale. Sue Denny in particular was extremely dedicated to our case and went above and beyond.

10 février 2023
Avis spontané
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Réponse de John Payne Residential

Great, thank you for a great review! kind regards Karen Hedges Acorn Customer Services

Noté 5 sur 5 étoiles

Amazing team at John Payne Blackheath Standard

Amazing team at John Payne - Blackheath Standard. From start to completion my experience with Poppy and the team couldn’t be faulted. Poppy made sure every went smoothly, even during times the solicitors weren’t doing their jobs she went that extra mile. Communication was fantastic. Knowledge of my property and commitment was the key. Thank you Poppy, an amazing lady. I wouldn’t hesitate to recommend John Payne as I truly feel they want the best for you, unlike some of the alternative local agents.

27 janvier 2023
Avis spontané
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Réponse de John Payne Residential

Thank you so much for taking the time to review Poppy and the Team at Blackheath Standard . Karen Hedges- Acorn Customer Services

Noté 5 sur 5 étoiles

Extremely Helpful

Sue and Sam were extremely helpful, patient and supportive during a protracted sale of our property. It was a bit of a rollercoaster but we were very grateful for their help in getting through to completion. Thank you Sue and Sam!

27 janvier 2023
Avis spontané
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Réponse de John Payne Residential

Thank you for leaving such a great review! I will pass on to Sue and Sam at John Payne East Greenwich. Karen Hedges Acorn Customer Services

Noté 5 sur 5 étoiles

Poppy at John Payne was brilliant

Poppy at John Payne was brilliant. I’d highly recommend her.

Always had time to organise extra viewings. Proactively pushed lawyers from buyer and seller to get the sale moving. Resolved major challenges quickly and professionally. And was always responsive on WhatsApp and during holidays and weekends.

26 janvier 2023
Avis spontané
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Réponse de John Payne Residential

Thank you Nico. I will be sure to pass that on to Poppy ! Kind regards Karen Hedges Acorn Customer Services

Noté 5 sur 5 étoiles

New Home!!!

After months of untold calls, emails and countless amounts of paperwork, I have finally exchanged contracts and am counting down the days to collect the keys to my new home - all thanks to team at John Payne Greenwich.
From the very first viewing, they (I mainly dealt with Susan Denny) have been extremely helpful, professional and so incredibly supportive, I honestly cannot thank her enough. Buying a home can be a very long process, often stressful, especially when there are so many moving parts that all need to work in sync with one another, so having someone on hand that is organised and communicative is absolutely crucial.
For anyone looking to buy (especially now) I would say be prepared, get your paperwork ready, find a good solicitor, broker and if possible an estate agent that has experience and cares about/ understands their customer. I would highly recommend John Payne Greenwich to anyone looking in that area
Thanks again team JP

10 janvier 2023
Avis spontané
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Réponse de John Payne Residential

Brilliant, thank you for posting such a great review ! Karen Hedges- Acorn Customer Services

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