Here's a concise Trustpilot review: We've been very happy with Homebase Payroll. The platform is easy to use, straightforward to set up, and makes payroll processing quick and hassle-free. Their p... Voir plus
L'entreprise a répondu
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I have always found Homebase easy enough to use. I have a large staff and has suited my needs thus far. That being said, I do not care for the new AI features they've installed for the hiring fea... Voir plus
L'entreprise a répondu
I signed up yesterday, paid our annual plan $ and am the Account Owner. I sign in and it is only allowing me in as a user not as the Account Owner. I AM NOT able to set up my account!! AND YOUR CUS... Voir plus
If you need payroll, you need Homebase. EXCELLENT customer service and their chat/help bot is THE BEST I have ever used. Somuch better than our previous company. So glad we switched!
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Homebase is the everything app for hourly teams, with employee scheduling, time clocks, payroll, team communication, HR, and more. More than 150,000 small (but mighty) businesses rely on Homebase to make work radically easy and give their teams superpowers. Homebase helps you: ✅ Save managers 5+ hours a week ✅ Automate time tracking with our free time clock ✅ End scheduling chaos with reminders, templates, shift notes ✅ Centralize team communications ✅ Run payroll (no manual data entry or paperwork!) ✅ Get help to stay compliant with federal, state, labor laws ✅ Integrate with your POS, sales tools, job boards, business tools, payroll provider ✅ Stay connected with our iOS and Android apps You're in good company: • 2,000,000+ hourly workers conquer their workdays with Homebase • Best Payroll for Hourly Teams 2024 - USA Today Blueprint • Best Time Clock 2023 - The Motley Fool • Best Scheduling 2023 - Investopedia • Best HR & Employee App 2023 - The Webby Awards
Coordonnées de contact
Pacific Ave 1800, 94109, San Francisco, Etats-Unis
- joinhomebase.com
3,4
Moyen
194 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Les gens ont aussi consulté
Since we all work from home it is so…
Since we all work from home it is so easy to clock in and clock out from our home. Thank you!
30 septembre 2025
Réponse de Homebase
Thank you for the 5 stars ⭐️. We’re so glad Homebase makes it easy for your team to clock in and out while working from home. That’s exactly what we aim for—making everyday work simple and stress-free no matter where you are. Thank you for being the best part of Homebase 💜
Love this platform!
Fast, efficient and ease of use! Looking into using more that Homebase has to offer in the coming months. Very happy with the software and the customer service!
30 septembre 2025
Réponse de Homebase
Thank you so much for the 5 stars ⭐️. We love hearing that you find Homebase fast, efficient, and easy to use—and it’s wonderful to know you’re happy with both the app and our customer service. We’re excited you’re looking into using even more of what Homebase offers, and we’ll be here to support you every step of the way. Thank you for being the best part of Homebase 💜
Its NOT WORTH IT
It been more time try to get my account to work properly and the Hiring Function SUCK!
23 septembre 2025
Réponse de Homebase
We’re so sorry to hear about your frustrating experience—that’s not what we want for you or any team. Thank you for sharing your feedback, it helps us learn and get better. If you still plan to use Homebase, please reach out through the Support tab in the app or email help@joinhomebase.com
. We’d love the chance to help get things working properly for you. Thank you for being the best part of Homebase 💜
If I could give zero I would
If I could give zero I would. They do not know how to do payroll at all. Completely messed up state filings. Say they have changed and don’t.
Reports are horrendous. Can’t even see what taxes are taken out of each employee prior to submission
Stay away from this company
24 septembre 2025
Avis spontané
Réponse de Homebase
We’re so sorry to hear about your experience with payroll, and we completely understand how frustrating and stressful this must have been for you and your team. Payroll and state filings are critical, and we never want to cause that kind of concern. We truly appreciate you sharing this feedback—it’s how we learn and improve. We hope you’ve already been in touch with our team and that your concerns are being resolved, but if not, please reach out at help@joinhomebase.com or through the Support tab in the app. We take this seriously and want the chance to make things right for you. Thank you for being the best part of Homebase 💜
Easy to manipulate and I like the fact…
Easy to manipulate and I like the fact I can access from home. I also like the reminders
9 septembre 2025
Réponse de Homebase
Thank you so much for the 5-star review, Maggie! We’re so glad to hear you find Homebase easy to use and that you enjoy being able to access it from home. We also love that the reminders are helping you stay on top of things—that’s exactly why we built them. Our goal is always to make work simpler and give you peace of mind, whether you’re on or off the clock. Thank you for being the best part of Homebase 💜
Good for team scheduling, messaging, payroll all in one place
We've enjoyed using Homebase so far!
5 septembre 2025
Réponse de Homebase
Thank you for sharing your feedback, Melissa! We’re so glad Homebase has been good for your team—helping with scheduling, messaging, and payroll all in one place. That’s exactly why we built it: to keep work simple and connected so teams can focus on what matters most. We’re thrilled you’ve enjoyed using it so far, and we’ll keep working hard to make it even better. Thank you for being the best part of Homebase 💜
Réponse de Homebase
Al, we’re so sorry to hear about the issues you’re having with messages and alerts. Please make sure you’re running the most up-to-date OS on your phone and that you’ve downloaded the latest version of the Homebase app. Sometimes clearing your cache can also help fix this kind of issue. If you’re still running into trouble, please reach out so we can help get this working for you—you can email us at help@joinhomebase.com
or use the Support tab in the app to request a call. We want to make sure Homebase works seamlessly for you and your team. Thank you for being the best part of Homebase 💜
It's easy to use
It's easy to use, especially for staff that might not be super comfortable with tech/apps/etc. On my end for scheduling staff, time sheets, time off requests and so on-- it's also easy to use! When I've needed help with things the support folks are very friendly and responsive as well.
5 septembre 2025
Réponse de Homebase
Thank you so much for the 5-star review, Kim! We love hearing that Homebase feels easy to use not only for you as a manager but also for staff who might not be super comfortable with tech. That’s exactly our goal—keeping things simple and stress-free for the whole team, from scheduling and timesheets to time off requests. We’re also thrilled to know our support team has been friendly and responsive when you’ve needed them. Feedback like yours reminds us why we do what we do—to make work radically easier and help unstoppable teams thrive. Thank you for being the best part of Homebase 💜
Easy and efficient app.
5 septembre 2025
Réponse de Homebase
Thank you so much for the 5-star review, Lesli! We’re so glad to hear you find Homebase easy and efficient—that’s exactly what we aim for. Making work simpler and more streamlined for teams like yours is what keeps us moving forward. Thank you for being the best part of Homebase 💜
user friendly and my employees love the…
user friendly and my employees love the simplicity of it
5 septembre 2025
Réponse de Homebase
Thank you so much for the 5-star review, Eric! We’re thrilled to hear Homebase feels user-friendly for you and that your employees love the simplicity. That’s exactly our goal—making everyday work easier and helping teams stay connected without the extra hassle. Your feedback keeps us inspired. Thank you for being the best part of Homebase 💜
Réponse de Homebase
Thank you so much for the 5-star review, Srijoy! We’re thrilled to know Homebase feels easy to use—it means we’re doing our job of making work simpler for your team. And we love that you’re enjoying the AI tools. They’re here to give you back more time and make every shift run smoother. Thank you for being the best part of Homebase 💜
Not clear pricing and changes to…
Not clear pricing and changes to account without approval. No follow up on issues with access. Attempted to downgrade but system wouldn’t allow it. Support didn’t respond and then didn’t help.
1 septembre 2025
Réponse de Homebase
Thank you for sharing your honest feedback—we’re so sorry you had this experience. We understand how frustrating unclear pricing, unexpected account changes, and a lack of follow-up must have felt, and it’s not the kind of care we want for you. Please give us another chance to help. The best way is to start in the chat, then request a call back so a rep can reach out to you right away. We’d love the opportunity to make things right. Thank you for being the best part of Homebase 💜
Réponse de Homebase
Thank you so much for the 5-star review, Sanford! We’re so glad to hear you’re very satisfied and finding Homebase easy to use. It’s great to know the info we provide is helpful for you and your team—that’s exactly what we’re here for. Thank you for being the best part of Homebase 💜
Homebase does exactly what we need
Homebase does exactly what we need. User friendly, reliable and affordable.
3 septembre 2025
Réponse de Homebase
Thank you so much for the 5-star review, Rachel! We love hearing that Homebase does exactly what you need. Our goal has always been to make work radically easier for small business teams, so knowing it feels user friendly, reliable, and affordable for you is the best feedback we could hope for. Your words reflect why we do what we do—helping unstoppable teams like yours save time, stay connected, and focus on the work that really matters. Thank you for being the best part of Homebase 💜
Réponse de Homebase
Thank you for the 5-star review, JoAnna! Great communication is music to our ears—whether it’s schedules, shout outs, or even just a little “blah blah blah.” 😉 We’re so glad Homebase helps keep your team connected and in sync. Thank you for being the best part of Homebase 💜
Réponse de Homebase
Thank you so much for the 5-star review, Tony! Hearing you call Homebase “the best” means everything to us. We’re thrilled it’s easy to use and stands out as the best app you’ve ever seen. Our mission is to make work radically easier for small business teams, and your feedback tells us we’re on the right track. Thank you for being the best part of Homebase 💜
customer service is wonderful
customer service is wonderful - fairly easy to use once you get used to it
4 septembre 2025
Réponse de Homebase
Thank you so much for the 5-star review, Debbie! We’re so glad to hear our customer service has been wonderful for you—that’s exactly the kind of support we want every team to feel. We also appreciate your note about getting used to the app. Our goal is to make Homebase as easy and intuitive as possible, and feedback like yours helps us keep improving. Thank you for being the best part of Homebase 💜
Really easy to use love it
4 septembre 2025
Réponse de Homebase
Thank you so much for the 5-star review, Farah! We’re thrilled to hear Homebase feels really easy to use—that’s exactly what we’re here for. We love knowing it makes a difference for you and your team. Thank you for being the best part of Homebase 💜
Customer support is horrible And…
Customer support is horrible And there’s no gps tracking unless you start and end a shift properly
3 septembre 2025
Réponse de Homebase
Andrew, we’re truly sorry for the experience you’ve had. We never want you to feel let down by our support or confused about how tools like GPS tracking work. Your feedback helps us see where we need to do better, and we’re grateful you shared it. Please reach out to us again so we can help make this right—the best way is to start in the chat and then request a call back, and a rep will reach out to you as soon as possible. Thank you for being the best part of Homebase 💜
Réponse de Homebase
Hi Brian, thank you so much for the 5 stars! We’re thrilled to hear Homebase feels easy for your team and helps with payroll. That’s exactly what we’re here for—making work simpler so your crew can focus on the big stuff together.
Thank you for being the best part of Homebase 💜
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