The team at Hailsham are always willing to help with information and advice. The products stocked are of good quality and with the Pet Club loyalty scheme, the prices for regular shopping are extremel... Voir plus
Établissement
Changer d'établissementHailsham Retail Park, Diplocks Way, BN27 3JF Hailsham, GB
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Lisez les avis des autres
Blake who assisted us on our visit to your Hailsham store was extremely helpful in us choosing the right food products for our Cane Corso who has numerous food allergies. We will be returning again so... Voir plus
We feed are dogs raw and although we had a few weeks where supplies were low this was picked up very quickly by staff who sorted out the issue very promptly Disappointed that my dogs favourite treat... Voir plus
I went into Hailsham store in a panic looking for a blow up collar as my dog had damaged her leg, The young lady could not have been more helpful giving us a piece of ribbon to measure her neck and be... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Coordonnées de contact
Hailsham Retail Park, Diplocks Way, BN27 3JF, Hailsham, Royaume-Uni
- 01323 846477
4,5
Excellent
1 k avis
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Had most things we wanted
Had most things we wanted
Nice & friendly staff
Good pricing
What has happened to your raw foods section as it was almost empty, clearly not coping with the demand?
What has happened to your app?
14 septembre 2025
The staff were lovely
The staff were lovely, informative and really helpful. The whole experience of shopping instore was fabulous. My puppy enjoyed it a little too much!
11 septembre 2025
Polite & knowlegable
9 septembre 2025
Evev on a busy Sunday
Evev on a busy Sunday, the shop assistant helped me finding the right harness and adjusted it for my rescue dog whom I had only the previous day. She was patient and calm with him and he was happy to be touched by her.
7 septembre 2025
As always
As always, very helpful Very friendly And most of all have knowledge of all the products on sale
6 septembre 2025
It used to run a lot smoother before.
It used to run a lot smoother before it was taken over and service was better even though there were less staff. One delivery a week isn't enough, live foods are not in stock for long and dog food is hit and miss.
6 septembre 2025
Great service from the staff to the raw…
Great service from the staff to the raw food selection
30 août 2025
Great store very helpful staff.
16 août 2025
I have a really fussy dog
I have a really fussy dog, the only food he likes is Naked raw food chicken or beef. Everytime I go to Hailsham branch to buy his food the freezers are empty. Personally I don't think this should be allowed to happen. Food should be available all the time. No wonder dogs get fussy or upset stomachs.
20 août 2025
Avis spontané
Jolly’s has everything you need under…
Jolly’s has everything you need under one roof for your pet
10 août 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Checkout counter too high!
Positives: The loyalty programme is great and saves me money on pet food. The staff are always polite, friendly & helpful. The store is very close to me (which is handy as sometimes I have to visit more than once - see below!)
Negatives: sometimes there is very little stock and occasionally I have only been able to buy one or two meals for my dogs and had to return the following day for more. Since the refurbishment, the sales counter is ridiculously high! I am 5'1", the dog food bags are very heavy and I have to lift them up from a basket onto a counter that is chest high -it's a back injury waiting to happen. It also slows down the checkout as it takes longer to move everything from the floor to the counter and then back to the floor into bags. There is also not much space on the counter top either. It's very poorly designed and much worse than the previous checkout arrangement for customers.
28 juillet 2025
Réponse de Jollyes The Pet People - Hailsham
We appreciate your feedback. We're glad you find our loyalty program and staff helpful. We're sorry about the stock issues and the checkout counter's height. We'll review this to improve customer experience.
Vaccination and microchip done
The vet vaccinated and microchipped my tiny puppy and was very efficient and kind.
Thanks.
24 juillet 2025
Good choice very helpful staff
17 juillet 2025
Easy store to find what one requires.
Easy store to find what one requires.
Pleasant staff helpful with any questions.
Check out quick very efficient and a very pleasurable person handling my customer. Always excellent service when I use the store.
21 juillet 2025
Shopping at Jollyes
Always good service and helpful staff plenty of stock and prices are good.
17 juillet 2025
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