The team at Hailsham are always willing to help with information and advice. The products stocked are of good quality and with the Pet Club loyalty scheme, the prices for regular shopping are extremel... Voir plus
Établissement
Changer d'établissementHailsham Retail Park, Diplocks Way, BN27 3JF Hailsham, GB
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Lisez les avis des autres
Blake who assisted us on our visit to your Hailsham store was extremely helpful in us choosing the right food products for our Cane Corso who has numerous food allergies. We will be returning again so... Voir plus
We feed are dogs raw and although we had a few weeks where supplies were low this was picked up very quickly by staff who sorted out the issue very promptly Disappointed that my dogs favourite treat... Voir plus
I went into Hailsham store in a panic looking for a blow up collar as my dog had damaged her leg, The young lady could not have been more helpful giving us a piece of ribbon to measure her neck and be... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Coordonnées de contact
Hailsham Retail Park, Diplocks Way, BN27 3JF, Hailsham, Royaume-Uni
- 01323 846477
4,5
Excellent
1 k avis
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Great place to shop
Great place to shop. Staff friendly and helpful. Your Apps not worked for a while though.
Your staff has to find me on your system.
You should have more staff poor staff member hadn’t had a break all day and it was 4pm
16 juillet 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
2024-25 rapid decline
In the last year the store has gone markably down hill. When I asked why Skinners Rough and Ready had gone up from around £28 to over £42 and was it just in the wrong place . I was told it was where it was supposed to be and "that's inflation for you". Half the time they have run out of the raw feed I use. With 7 breeding gundogs I buy thousands of pounds of feed from you a year. There seems to be no loyalty privileges anymore and the app won't work. The rapid changes in staff means they don't know the products and couldn't help if they wanted to. If I had another feed store closer I would definitely stop using jollyes.
14 juillet 2025
Réponse de Jollyes The Pet People - Hailsham
We appreciate you bringing these concerns to our attention. We're sorry to hear about the price increase and stock issues with the feed you use. We'll look into the pricing and availability of products, the app issues, and staff training to improve our service. Your feedback is valuable as we work to improve.
Just a lovely shop with very good…
Just a lovely shop with very good prices. Never any hassles and have no qualms recommending them.
15 juillet 2025
There was no loose charcoal bonios no…
There was no loose charcoal bonios no bags of milky biscuits no bags of of but 2get 1free and no loose treats like gravy bones ,large paws,small mixed rolls and also you frozen marro bones size about 4inch is £5.00 no packs of hotdogs
1 mai 2025
Réponse de Jollyes The Pet People - Hailsham
We appreciate you taking the time to share your concerns about the limited stock. We will review our inventory to improve product availability. Thank you for your feedback.
Served by an excellent staff member
Served by an excellent staff member. Good choice of items. Reasonableprices
15 juillet 2025
I bought everything I needed.
I was able to buy everything I needed in a pleasant environment in a well organised shop.
9 juin 2025
A simple sale The lady serving was…
A simple sale The lady serving was efficient and pleasant Some days ago
10 juin 2025
So friendly always happy to help
So friendly always happy to help. Always go above and beyond much better service than pets at home in Eastbourne when the manager of the store was once verbally abusive to me.
I wouldn’t go anywhere else.
8 juin 2025
A hiccup but ended smoothly
The vet was nice and calm,
There was a new girl on the registration desk who got flustered and tearful but the other members of staff stepped in and supported the process. They was also calm and apologetic.
5 juin 2025
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff, you could see the young lady we spoke to really loves animals!!you have an enormous amount of everything from food to toys to medicines, really good, thanks very much
6 juin 2025
Staff very friendly and…
Staff very friendly and helpful...always polite and ready to listen and chat!
3 juin 2025
The lady who served us was very helpful…
The lady who served us was very helpful and we could not have asked for more. 2
2 juin 2025
The member of staff was very helpful
The member of staff was very helpful. I wasn't sure where the item was I wanted or even if you sold it. So they took me to where it was. Thank you.
23 mai 2025
Jollys is fabulous
Jollys is fabulous. There is such a good range of dog items, toys, chews, treats, beds, coats, bowls etc. And for such good prices. Staff are always friendly and helpful at the Hailsham Branch.
24 mai 2025
the staff always there to help in my…
the staff always there to help in my branch
a real jolley bunch
1 mai 2025
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