Ordered the personalised long eared bunny ready for the arrival of our new grandaughter. Absolutely thrilled with my purchase, the bunny looks just like the pictures and is beautiful. Will certainly... Voir plus
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Bought a gorgeous crocheted rabbit for my brand new granddaughter for Easter. The crocheted work is beautiful. So far this year I’ve bought a beautiful cot mobile plus a beautiful new baby memory bo... Voir plus
Ordered a personalised item with next day delivery, both at an additional cost. Company provided no updates untill I reached out, then said they have been busy we will contact you once ready. They d... Voir plus
L'entreprise a répondu
So adorable and wellmade gifts. We got two for each of our little ones and they love them. We know they'll be our keepsake favourites. We also had them personalised with their names for a little extr... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Handmade Crochet Toys & Gifts.. Welcome to our small crochet toy and gift shop located in the vibrant city of London. At our shop, we are passionate about providing high-quality, safe, and natural gifts that bring joy to both children and adults alike. All Product of Joy Gift London suitable from birth and machine washable. If you are looking for an unusual gift for a toddler or baby we have a wide range for you to choose from.
Coordonnées de contact
London, Royaume-Uni
- info@joygiftlondon.com
- joygiftlondon.com
4,4
Excellent
33 avis
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The product is nice, but the delivery is terrible
I ordered a sleeping bunny for my niece and received it today. The product came as I expected, but I'm not satisfied with the delivery, because it came in a regular bag and I had to pay extra for delivery even though I paid for shipping to Poland (That is, the shipping fee charged twice) Besides, I waited for my order for a very long time, over a month, and I really didn't like your attitude towards the customer when I wrote that a month had passed and I hadn't received my package and I ask for a refund if I don't get it. No one replied to my message.
24 novembre 2025
Avis spontané
Réponse de Joy Gift London
Thank you for your review. We are happy to hear that you liked the product, but we are sorry to learn about your experience with the delivery.
Your parcel was shipped from London to Poland within 3 days from your order. The long waiting time was caused by customs procedures in your country, which unfortunately are outside our control.
Regarding the packaging, your order did not include the gift-wrap option. We offer this as an extra service on our website, so your item was sent in our standard packaging.
About the additional payment: this was not a second shipping fee. It was the customs duty required by the rules of your country for international parcels.
We also apologise if you felt that your message was not answered. We always try to reply as quickly as possible, and we are improving our support service to avoid this in the future.
If you need any help, please feel free to contact us again. We are always here to assist you.
— Joy Gift London
Wow wow wow the most gorgeous baby…
Wow wow wow the most gorgeous baby gifts I have ever seen the crochet work is outstanding 10/10 for everything . A must site to order from you will not be disappointed
7 octobre 2025
Avis spontané
I ordered a giraffe and rattle gift set…
I ordered a giraffe and rattle gift set on 14th July but was lost in Evri transit. Luka from customer support was very good and looked into it for me and then had another one made quickly and delivered by DPD. Arrived today in lovely gift box and both are lovely and very well made
Excited to give it to my son and girlfriend who are expecting their first baby
Thank you ❤️
1 août 2025
Avis spontané
The crochet cute teddy bear with brown…
The crochet cute teddy bear with brown jumpsuit are even more adorable in person! 🥰
Very well made and the quality is 100%
I will definitely be ordering again 🙂 the gift box are beautiful.
Thank you Joy Gift London x
22 janvier 2025
Avis spontané
After purchasing a product for…
After purchasing a product for Christmas, it arrived and was not as expected. However, the team at Joy Gift London offered me a full refund and a replacement after raising this issue with them. Very good customer service and friendly staff.
13 décembre 2024
Avis spontané
AVOID
Ordered a personalised item with next day delivery, both at an additional cost. Company provided no updates untill I reached out, then said they have been busy we will contact you once ready. They did not, 2nd contact magically the item was ready and I would be sent a tracking number. That took an additional 2 days. Then nothing no contact untill I requested a full refund, which they said of course! No refund given no correspondence again.
Do not use. Other companies doing the same thing would be a better shout.
27 novembre 2024
Avis spontané
Réponse de Joy Gift London
Thank you for sharing your experience with us. We sincerely apologise for the delays and lack of communication you encountered. This is certainly not the standard of service we aim to provide.
We’d like to confirm that your refund has been processed. If you haven’t received it yet, please allow a few business days for it to reflect in your account.
Your feedback is invaluable, and we’re actively working on improving our processes to ensure this doesn’t happen again.
If there’s anything further we can assist with, please don’t hesitate to reach out directly.
Best regards,
Luka
Joy Gift London
Great Customer Service and Beautiful Products!
The customer service was excellent, and they answered all my questions promptly. The crochet gifts are beautiful and well-packaged. I’m very happy with my purchase and will be ordering more!
4 octobre 2024
Avis spontané
This product offers excellent quality
This product offers excellent quality for its price! It’s both functional and stylish. Very comfortable to use, and I got a premium experience.The crochet toys are even more adorable in person! They are soft, well-made, and arrived in perfect condition.Definitely worth checking out. Incredible value for money :))
25 septembre 2024
Avis spontané
Absolutely Delightful Crochet Dolls!
I recently purchased a crochet doll from this merchant, and I am beyond impressed with the quality and craftsmanship! The doll is beautifully handmade, with incredible attention to detail. The stitching is neat, the colours are vibrant, and the overall design is just adorable.
The website is user-friendly, with clear pictures and descriptions of each item, making it easy to choose the perfect one. The customer service is exceptional too, they responded quickly to my questions and even gave helpful recommendations. Shipping was prompt, and the doll arrived in perfect condition, carefully packaged.
Highly recommended!
18 septembre 2024
Avis spontané
Unique and beautiful
These crochet toys are unique and beautifully made. They exceeded my expectations in both quality and design. My child loves them, and I will be back for more!
31 août 2024
Avis spontané
Perfect products and cute boxing
Perfect products and cute boxing, my only address to make happy my lived ones❤️❤️❤️
1 mai 2024
Avis spontané
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