Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I previously purchased the hospital bag organiser wallets and the teddy bear muslin blanket and they are both amazing quality and the blanket is so cute as I also got it personalised! Recently I wa... Voir plus

Noté 5 sur 5 étoiles

Honestly can't describe how amazing Cozy Crew Club are! After being let down by another company we contacted Cozy Crew to see if they could possibly sort us out with 2 t-shirts. Emma responsed super q... Voir plus

Noté 5 sur 5 étoiles

I recently ordered several items from Cozy Crew. The service from making the order to delivery was excellent. I was so pleased with the clothes, embroidered blankets and teddy bag and teddy sunhat. T... Voir plus

Noté 5 sur 5 étoiles

I ordered one of the gift boxes for my own baby (because why not 🤣) and I’m honestly so pleased with it! I realised pretty much straight after ordering that I’d ordered the wrong size, so I em... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements pour bébés
  2. aussi dans
  3. Magasin de puériculture

Écrit par l'entreprise

We’re a crew who believes in the power of getting COZY. We create the softest, warmest products that inspire moments of comfort and connection. From our best selling Baby Rompers to Personalised Bear Blankets we are never short on quality or designs.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

261 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(261)

47 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing customer service

I previously purchased the hospital bag organiser wallets and the teddy bear muslin blanket and they are both amazing quality and the blanket is so cute as I also got it personalised!
Recently I wanted to purchase the teddy bear tracksuit but needed some advice/help on colours that match best with the beanie hats, I emailed and a lady called Emma got back to me straight away and was so lovely, professional and really helpful with any questions I had.
I can’t wait to purchase more, especially the matching sets 🫶🏼✨

15 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Great quality 👌

I recently ordered several items from Cozy Crew. The service from making the order to delivery was excellent. I was so pleased with the clothes, embroidered blankets and teddy bag and teddy sunhat. Totally recommend Cozy Crew

13 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

⭐️⭐️⭐️⭐️⭐️

I ordered one of the gift boxes for my own baby (because why not 🤣) and I’m honestly so pleased with it!

I realised pretty much straight after ordering that I’d ordered the wrong size, so I emailed customer services to ask if it could be changed. They were so helpful and changed it over for me without any problems, and made sure I received the correct size. Customer service was honestly 10/10! 🥰

The clothes and blanket are absolutely beautiful. They’re so soft and the quality is really good, you can tell they’re made to last. Everything is just lovely and I’m really happy with my purchase.

Would definitely recommend Cozy Crew Club and I’ll definitely be ordering from them again! 🤍

4 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service. I had an error when placing an order and my email query was dealt with quickly without any back and forth. Highly recommended.

9 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

This company went more than beyond…

This company went more than beyond helping me with my problem. I had put wrong postcode on order and realised it thru tracking. But it got sorted 👏 The goods are beautiful I chose. And great price too. I ordered them in the gift box. Just a case of handing it over. Will definitely use again Thanku to all concerned

22 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Shame..

Shame... after paying for a personalised gift box, none of the items were personalised which was disappointing, no partial refund offered only credit to use and I wont be a returning customer.

16 août 2026
Avis spontané
Logo de Cozy Crew Club

Réponse de Cozy Crew Club

Hello,

I’m so sorry to read this. If you paid for a personalised gift box, you absolutely should have received the personalisation you ordered, and I completely understand why the response you received afterwards left you disappointed.

I’m Conor, the founder of Cozy Crew Club, and I’d really like to personally look into what happened here and make this right for you.

Please email hello@cozycrewclub.com with the subject line **“Trustpilot”**, along with your order number, and I’ll pick this up personally and figure out exactly what went wrong.

This isn’t the experience I want anyone to have with Cozy Crew Club, especially when the order was intended as a special gift. I’d really appreciate the chance to put things right.

Kind regards,
Conor

Noté 5 sur 5 étoiles

I'm error I had not included my house…

I'm error I had not included my house number and road name on the address for the label, so the package was returned to sender. I had emailed customer service and explained, so whilst waiting for the return, they packed my order again and resent it with the correct address this time.

They responded within a day to each of my emails, and have been so helpful. I couldn't recommend this company enough.

Of course it goes without saying that the products themselves are high quality and really sweet. Very happy and will continue to buy from them on the future.

6 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely made my day!

Absolutely made my day kindly gifted me a gorgeous blanket with our baby boy name on it when I ordered a gorgeous sleep suit lovely brand and great quality 🤍💙

20 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

I couldn’t be happier with my purchase

I couldn’t be happier with my purchase. I ordered a romper for my first granddaughter, and from the moment the parcel arrived, I could see how much care and love goes into this business.

The romper is absolutely beautiful and even more gorgeous in person, but what really stood out was the presentation. The packaging was stunning and made the whole experience feel incredibly special.

As an excited grandmother-to-be, receiving this little outfit brought a tear to my eye and made me even more excited to meet my granddaughter. It’s rare to find a business that pays such attention to detail and customer experience.

I would highly recommend this company and will definitely be ordering again. Thank you for making such a special purchase even more memorable. 💕👶✨

15 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Would recommend

Really pleased with the order. And really helpful customer service when we had issues with delivery. Would recommend.

5 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Honestly can't describe how amazing…

Honestly can't describe how amazing Cozy Crew Club are! After being let down by another company we contacted Cozy Crew to see if they could possibly sort us out with 2 t-shirts. Emma responsed super quickly and sorted us out, even managing to personalise them for us! I am super grateful and would recommend to anyone!

5 juin 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus