I previously purchased the hospital bag organiser wallets and the teddy bear muslin blanket and they are both amazing quality and the blanket is so cute as I also got it personalised! Recently I wa... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Honestly can't describe how amazing Cozy Crew Club are! After being let down by another company we contacted Cozy Crew to see if they could possibly sort us out with 2 t-shirts. Emma responsed super q... Voir plus
I recently ordered several items from Cozy Crew. The service from making the order to delivery was excellent. I was so pleased with the clothes, embroidered blankets and teddy bag and teddy sunhat. T... Voir plus
I ordered one of the gift boxes for my own baby (because why not 🤣) and I’m honestly so pleased with it! I realised pretty much straight after ordering that I’d ordered the wrong size, so I em... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We’re a crew who believes in the power of getting COZY. We create the softest, warmest products that inspire moments of comfort and connection. From our best selling Baby Rompers to Personalised Bear Blankets we are never short on quality or designs.
Coordonnées de contact
Project House, Dallimore Road, M23 9NX, Manchester, Royaume-Uni
- info@cozycrewclub.com
- cozycrewclub.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Outstanding customer service
I love this company , the products are beautiful backed up by great customer service . Thanks Coner
After my recent review cozy crew club…
After my recent review cozy crew club very kindly resolved the issue.
They really do care about their customers for which I am grateful .
The items were packed safely and…
The items were packed safely and delivered when said. Sent all tracking through daily.
The items are lovely as advertised.
I will surely be using these again thank you
Amazing customer service
I previously purchased the hospital bag organiser wallets and the teddy bear muslin blanket and they are both amazing quality and the blanket is so cute as I also got it personalised!
Recently I wanted to purchase the teddy bear tracksuit but needed some advice/help on colours that match best with the beanie hats, I emailed and a lady called Emma got back to me straight away and was so lovely, professional and really helpful with any questions I had.
I can’t wait to purchase more, especially the matching sets 🫶🏼✨
Great quality 👌
I recently ordered several items from Cozy Crew. The service from making the order to delivery was excellent. I was so pleased with the clothes, embroidered blankets and teddy bag and teddy sunhat. Totally recommend Cozy Crew
⭐️⭐️⭐️⭐️⭐️
I ordered one of the gift boxes for my own baby (because why not 🤣) and I’m honestly so pleased with it!
I realised pretty much straight after ordering that I’d ordered the wrong size, so I emailed customer services to ask if it could be changed. They were so helpful and changed it over for me without any problems, and made sure I received the correct size. Customer service was honestly 10/10! 🥰
The clothes and blanket are absolutely beautiful. They’re so soft and the quality is really good, you can tell they’re made to last. Everything is just lovely and I’m really happy with my purchase.
Would definitely recommend Cozy Crew Club and I’ll definitely be ordering from them again! 🤍
Amazing customer service
Amazing customer service. I had an error when placing an order and my email query was dealt with quickly without any back and forth. Highly recommended.
This company went more than beyond…
This company went more than beyond helping me with my problem. I had put wrong postcode on order and realised it thru tracking. But it got sorted 👏 The goods are beautiful I chose. And great price too. I ordered them in the gift box. Just a case of handing it over. Will definitely use again Thanku to all concerned
Shame..
Shame... after paying for a personalised gift box, none of the items were personalised which was disappointing, no partial refund offered only credit to use and I wont be a returning customer.

Réponse de Cozy Crew Club
I'm error I had not included my house…
I'm error I had not included my house number and road name on the address for the label, so the package was returned to sender. I had emailed customer service and explained, so whilst waiting for the return, they packed my order again and resent it with the correct address this time.
They responded within a day to each of my emails, and have been so helpful. I couldn't recommend this company enough.
Of course it goes without saying that the products themselves are high quality and really sweet. Very happy and will continue to buy from them on the future.
Love love all the items wash well fit…
Love love all the items wash well fit well and they are the cutest
Highly recommend
Absolutely made my day!
Absolutely made my day kindly gifted me a gorgeous blanket with our baby boy name on it when I ordered a gorgeous sleep suit lovely brand and great quality 🤍💙
Gorgeous personalised teddy bag
Gorgeous personalised teddy bag! So many lovely products to choose from.
Excellent customer service and products.
Excellent customer service and products.
Absolutely love my purchase
Absolutely love my purchase - Really good quality and can’t wait to put my baby girl in her new teddy bear romper !
I couldn’t be happier with my purchase
I couldn’t be happier with my purchase. I ordered a romper for my first granddaughter, and from the moment the parcel arrived, I could see how much care and love goes into this business.
The romper is absolutely beautiful and even more gorgeous in person, but what really stood out was the presentation. The packaging was stunning and made the whole experience feel incredibly special.
As an excited grandmother-to-be, receiving this little outfit brought a tear to my eye and made me even more excited to meet my granddaughter. It’s rare to find a business that pays such attention to detail and customer experience.
I would highly recommend this company and will definitely be ordering again. Thank you for making such a special purchase even more memorable. 💕👶✨
Would recommend
Really pleased with the order. And really helpful customer service when we had issues with delivery. Would recommend.
Honestly can't describe how amazing…
Honestly can't describe how amazing Cozy Crew Club are! After being let down by another company we contacted Cozy Crew to see if they could possibly sort us out with 2 t-shirts. Emma responsed super quickly and sorted us out, even managing to personalise them for us! I am super grateful and would recommend to anyone!
Highly recomnend
Excellent quality, so soft and comfortable and very cute ...love this
range
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







