Great harness designs! except the name tag area was to small for the tags included and my first order of 4 or 5 lighted harnesses was tightly bundled together with very little packing material. I ha... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We really like the quality of this harness for our Boston Terrier. It is a sturdy design. I did order a size to big for her and had to return. The company made it simple and quick to receive the new... Voir plus
L'entreprise a répondu
This harness is very high quality and heavy duty, easy to use, HOWEVER, our dog has figured out if he stretches, he can back right out of it. It's perfect when the dogs are walking forward, but not s... Voir plus
L'entreprise a répondu
I really like this harness - however, although she doesn’t seem uncomfortable, the straps still pinch at her armpits. She is boxer and St Bernard and has the very drastic deep chest of a boxer w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Joyride Harness
Écrit par l'entreprise
Being a dog parent is one of the most rewarding things and we understand that fully because we are dog parents ourselves. Our relationship with our dogs is important and there’s no better way to strengthen that bond than through something we already do with them daily: Walks.
That passion for our very own fur babies and helping other dog parents is what created Joyride Harness and forged our products.
Today, we remain a tightknit family-owned business.🐶
USA Owned & Operated
Coordonnées de contact
4,4
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 62 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Wonderful sturdy good fitting harness
Harness arrived on time and was even better than our older ones. Easy to adjust for fit on our two pugs. Love the reflective components as we sometimes walk them in low light.
9 février 2025
Réponse de Joyride Harness
Hi there,
Thank you so much for the kind words! We're so glad to hear the harness arrived right on time and that it’s working out even better than your older ones—that’s the best kind of upgrade! 😊
It’s great to hear your pugs are enjoying a comfortable fit, and we’re especially happy the reflective features are helping keep your walks safe during those low-light moments.
Give those adorable pugs some love from us, and thanks again for being part of the JoyRide family! 🐾
Was able to return four regular…
Was able to return four regular harnesses for the light up ones.
9 février 2025
Réponse de Joyride Harness
Hi there,
Thanks so much for your review! We’re glad to hear the exchange process went smoothly and that you were able to swap for the light-up harnesses—we hope you and your pups are loving the added visibility and style!
If there’s ever anything else you need, we’re just a message away. 😊
Awesome harnesses
I am totally happy with the harnesses that I ordered for my Yorkie and Pomeranian. I got matching ones and they are not only sturdy and versatile, but very stylish. The size guidelines were extremely helpful and the prices are excellent. Would definitely order again in the future.
17 janvier 2025
Réponse de Joyride Harness
Hi there,
Thank you so much for the wonderful review! We’re thrilled to hear that your Yorkie and Pomeranian are loving their matching harnesses—stylish and sturdy is exactly what we aim for!
We’re also really happy to hear the sizing guidelines helped and that you felt good about the price—win-win all around. Can’t wait to have you back for your next order!
Give those cuties a scratch behind the ears from us. 🐾💕
I purchased the luminating harness
I purchased the luminating harness. The colors are nice and bright. But each time we’ve walked our dog, the top grip handle has turned off the lights on the harness. The handle seems to want to lay on the button which turns it off. I paid extra money to have it laminate while we walk at night.
24 février 2025
Avis spontané
Réponse de Joyride Harness
Thank you for your feedback! We’re so glad you love the bright colors of the illuminating harness, but we’re sorry to hear about the issue with the handle pressing the power button. That’s definitely not the experience we want for you!
We truly appreciate you bringing this to our attention, and we'd love to help find a solution so you can fully enjoy the harness on your night walks. Please reach out to our support team at help@joyrideharness.com so we can assist you further.
Your feedback helps us improve, and we appreciate you being a part of the Joyride community!
Best,
The Joyride Harness Team
Love
Love, love the green set. Such a pretty bright green. Can’t wait for March! Great customer service and quality products.
12 février 2025
Réponse de Joyride Harness
Thank you so much for your kind words! 💚 We're thrilled to hear that you love the bright green set—it’s such a fun color, especially with spring around the corner! 🌿🌸 We appreciate your support and are always here if you need anything. Enjoy your harness, and we can't wait to see you in March!
Happy adventures,
The Joyride Harness Team 🐶✨
We received the wrong nsize and it has…
We received the wrong size and it has proven to be impossible to get the right one we have been completely dropped from the help of customer service and might I say that you have no customer service
14 janvier 2025
Réponse de Joyride Harness
Dear Sally,
We’re truly sorry to hear about your experience, and we appreciate your feedback. Our team has reached out on multiple occasions to assist with the exchange and provided instructions, but we understand that this process has been frustrating for you.
Customer satisfaction is extremely important to us, and we want to make things right. Please reach out to us at sharon@joyrideharness.com so I can personally ensure your issue is fully resolved as quickly as possible.
We appreciate your patience and the opportunity to improve your experience with us.
Joyride Harness Customer Support
Réponse de Joyride Harness
We truly appreciate your support! It means so much to hear that you’re happy with both the product and our customer service. We’re always here if you ever need anything.
Wishing you and your pup many happy adventures ahead! 🐾💙
Trauma-free Harness for previously traumatized dogs
I have tried many harnesses looking for one that my previously traumatized dogs consider a non-issue. Joyride Harness is it for riding in the car.
Both dogs get excited for "bye-bye" now, and actually come to me anticipating their harnesses. Once I found the correct size for the chest velcro, I just always leave it fastened, and only need to click shut/release the buckle from around behind their front legs. No struggling, very streamlined. Super smooth and easy slipping on/off over their head.
So far though, I only use them in the car attached to doggie-seatbelts (also purchased thru Joyride.)
I had an issue once when, out in the yard, the (55 Lbs) smaller more playful one had pulled apart the harness velcro on the (70 Lbs) larger dog. And once, hooked up to the seatbelt in the backseat, the larger dog had, rubbed off? the harness, still hooked up to the seatbelt -- but that was early in our "bye-bye" training when she was overly anxious in general. And, unlike with other previous harnesses, the smaller dog has never chewed through/off the Joyride.
Lightweight, cool mesh, and quick acceptance, the dogs like them. My one complaint for me is the buckle is challenging to unhook for my elderly hands.
14 janvier 2025
Réponse de Joyride Harness
Wow, what an incredible journey for your pups! 🐶💜 It’s amazing to hear that the Joyride Harness has helped make “bye-bye” time a positive, trauma-free experience for them. It sounds like they’ve really embraced their harnesses, which is so heartwarming!
It’s great that you found a streamlined way to put them on and take them off, especially with previously anxious dogs. I appreciate the feedback on the buckle—ease of use is super important, especially for those with elderly hands. I’ll make sure this is noted for potential improvements.
Thanks for sharing your detailed experience, and I hope your pups continue to enjoy their adventures! 🚗🐾✨
Really like to see her at night with…
Really like to see her at night with those lights on. Thank you.
14 janvier 2025
Réponse de Joyride Harness
That’s wonderful to hear! 🌟 Keeping pups visible and safe at night is exactly what we designed the LED harness for, and we’re so happy it’s making a difference for you and your girl.
Thank you for sharing your feedback—we truly appreciate it! Wishing you many safe and happy walks ahead. 🐾💙
Options to match your pup’s personality!
Wonderful choices; able to purchase matching harness, collar, and leash; found pattern to match Elsie’s personality; love it!
12 janvier 2025
Réponse de Joyride Harness
We’re thrilled to hear you found the perfect pattern to match Elsie’s personality! 🐾✨ Offering matching harnesses, collars, and leashes is our way of helping pups and their humans step out in style. Thank you for choosing Joyride Harness—we’re so glad you and Elsie love it! 💖🐶
My hairless terrier loves this harness
My hairless terrier loves this harness! It is padded and comfortable, and very well made
21 janvier 2025
Avis spontané
Réponse de Joyride Harness
Thank you for the wonderful feedback! We’re so happy to hear that your hairless terrier loves the harness and finds it comfortable. The padded design and quality craftsmanship are features we take great pride in, so it’s fantastic to know they’re making a difference for you and your pup.
If you ever have questions or need assistance, don’t hesitate to reach out. Wishing you and your terrier many happy adventures together!
Lighted harness
Love the rechargeable lighted harness! It's bright and makes me feel much safer walking my Sophy at night!
16 décembre 2024
Réponse de Joyride Harness
Thank you for the wonderful feedback! We’re so happy to hear you love the rechargeable lighted harness and that it makes you feel safer walking Sophy at night. Knowing our product enhances safety and peace of mind is exactly why we do what we do. If you ever have any questions or need assistance, don’t hesitate to reach out. Wishing you and Sophy many safe and bright nighttime adventures!
Second Joyride harness, still great product
This is our second joyride harness. The first lasted for many years, was great. Just when we were thinking about replacing it because it was looking pretty grungy, the clip broke. We had lots of good years and we're happy to purchase a new one. The harness is great, just like the first one. The fit, quality, construction, leash brackets... All great. The only reason I rated it four stars instead of five is the strap that goes under the dog is much thinner, and the clip is small and difficult to release to remove. I recommend bringing the larger clips back, much easier to use and release. Even with that, it's a great product and we are pleased with it.
16 décembre 2024
Réponse de Joyride Harness
Thank you for your feedback and for being a loyal Joyride Harness customer! We’re so glad to hear that your first harness lasted many years and that you’re enjoying the fit, quality, and construction of your new one. 🐾💖
We appreciate your comments about the thinner strap and smaller clip. Your suggestion to bring back the larger clips for easier use is valuable, and we’ll pass it along to our design team for consideration. Feedback like yours helps us improve and continue creating products that work for both you and your pup!
Thank you again for your support and for recommending Joyride Harness. If there’s anything else we can do to assist you, please don’t hesitate to reach out.
The extra small harness was a perfect…
The extra small harness was a perfect fit for my 4 pound bundle of fluff, an American Eskimo puppy 11 weeks old.
12 décembre 2024
Réponse de Joyride Harness
Thank you for your kind review! We’re so glad to hear that the extra small harness is a perfect fit for your adorable 4-pound American Eskimo puppy. 🐾💖 Wishing you and your little bundle of fluff many happy adventures together! Let us know if there’s anything else we can do for you.
Réponse de Joyride Harness
Thank you for your wonderful review! We’re so happy to hear that the harness fits perfectly and your dog loves it. 🐾💖 The added padding makes all the difference for comfort, and we’re thrilled it’s working well for your pup. Let us know if there’s anything else we can do for you!
Ordering, Delivery, Collars are great.
Ordering our dogs new collars was easy, delivery was great, and the collars fit the dogs perfect.
11 décembre 2024
Réponse de Joyride Harness
Thank you for your wonderful review! We’re so glad to hear that the ordering process was easy, delivery was smooth, and the collars fit your dogs perfectly. 🐾💖 Your satisfaction means so much to us! Let us know if there’s anything else we can do for you.
Not good with customer service
I have purchased 4 joyride harnesses leashes and seat belts for gifts over the last few years. My son’s dog was buckled into the moving car with the equipment on and was able to pull out by breaking the buckle and leap out of the moving car. I sent an email to notify Joyride of what had happened with photos of the seat belt and the dog who had only minor injuries. They responded to the email only to say they were disappointed that happened and another part of their company would get back to me. That was 6 months ago or more and I think they won’t respond at this point. I have also had problems with exchanges when they sent the wrong color. They never sent the corrected color. They are good at selling just not so great with customer service. Their clips are plastic (but look metal) and that is why the 45 lb dog was able to break loose.
29 décembre 2024
Avis spontané
This harness is very high quality, BUT
This harness is very high quality and heavy duty, easy to use, HOWEVER, our dog has figured out if he stretches, he can back right out of it. It's perfect when the dogs are walking forward, but not so good for our escape artist. After three episodes of running through the streets trying to rescue our dog, sorry to say, this harness is being replaced.
28 décembre 2024
Avis spontané
Réponse de Joyride Harness
Thank you for your review and for sharing your experience with us. We’re so sorry to hear about the challenges you’ve faced with your clever pup slipping out of the harness. As fellow dog lovers and owners, your dog’s safety is incredibly important to us, and we want to help.
If your dog was able to slip out, we highly recommend reviewing this blog for essential pro-tips to ensure the best fit: Avoiding the Slip – Joyride Harness Customer Testimonials. Proper fit is key, and sometimes it’s not just about tightness but also the strap placement based on your dog’s individual shape. One minor adjustment can make a significant difference, so we suggest testing a few settings in a safe area to find what works best for your escape artist.
While we cannot guarantee the harness is completely “Houdini-proof” (some pups are just too clever!), it should be very secure when properly adjusted. For added peace of mind, you might also consider using a "safety strap" or "safety cord" that attaches to a collar and leash as a backup precaution for those extra wriggly pups.
Thank you again for your feedback and for trying our harness. Please feel free to reach out to our team if you need assistance with adjustments or would like to discuss other options—we’re here to help!
Best regards,
This company is spamming me to death…
This company is spamming me to death and their emails resist spam filters. I get several emails from them a day. I have asked them to stop. No response.
19 décembre 2024
Avis spontané
Réponse de Joyride Harness
Thank you for your feedback. We sincerely apologize if our emails or texts have caused you frustration. Please know we respect your preferences and want to make unsubscribing as simple as possible.
To unsubscribe from our emails or text messages:
Emails: Click the "Unsubscribe" link at the bottom of any email.
Text Messages: Reply with the word "STOP" to any text you’ve received from us.
If you encounter any issues or need further assistance, feel free to contact us directly at help@joyrideharness.com
We appreciate your patience and understanding.
Still waiting for it to be resolved…
Still waiting for it to be resolved after I sent it back Nov 20
11 novembre 2024
Réponse de Joyride Harness
We are happy to check into this for you. Can you please provide the tracking number for the return? We did supply you with a return label and it has not been used. Please advise.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.