Peace if mind knowing these guys have passed the Aus safety assessment for kids trampolines. Australian made, reasonably priced and everything arrived quickly and intact. It’s a Christmas present f... Voir plus
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Lisez les avis des autres
Thank you Jumpflex, assembled our new 15foot trampoline, looks terrific, great quality, the green and black really stand out in the back yard. Every one loves the experience, wow it is one full on wor... Voir plus
We purchased the Trampoline about 6 years ago now, our 2 teenage kids are not the most gentle on things. We have had a couple of failures over the years (im really surprised its not a pile of scrap me... Voir plus
Trampoline has been in excellent condition for years. We recently did have an issue which was resolved immediately via warranty and we also purchased something our warranty had expired on! Kids loving... Voir plus
À propos de l'entreprise
- Magasin d'équipements sportifs d'extérieur
- Magasin de jouets pour enfants
- Fabricant de jouets et de jeux
À propos de Jumpflex Trampolines
Écrit par l'entreprise
About Jumpflex
Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play. Play for life!
Coordonnées de contact
4,8
Excellent
339 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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Awesome product
Awesome product. Quick delivery. Easy assembly. Super happy with the product
6 janvier 2023
Fantastic service and fantastic trampoline
Each time I've contacted Jumpflex for assistance for replacement parts under warranty they have been extremely helpful, quick to respond and resolved my query effectively. I'm extremely happy with the service we have received and the trampoline that we purchased 3 years ago now.
5 décembre 2022
Great Trampoline
We have been really happy with the trampoline. A few parts have been well worn but covered under warranty. Customer service was very helpful.
20 septembre 2022
We were expecting 6 x legs for…
We were expecting 6 x legs for trampoline but only received 4.
This is replacement parts after the original detiorated.
I also advised in my email the following has also detiorated:
-net
- padding over springs
- poles
- material connecting poles
I was informed of how to order these items or if covered under the warranty.
9 octobre 2022
Réponse de Jumpflex Trampolines
Hello Kristel
Thank you for your review, I do apologise that this matter hasn't been sorted for you yet.
We would like to get your trampoline back up and running for you again. I have emailed you personally to have this matter sorted for you.
Kind regards
Jit Van
Jumpflex Customer Service Representative.
Absolutely amazing customer service
Absolutely amazing customer service. Whenever I've needed a new part jumpflex have been so quick to reply to my emails and send out the parts.
Highly recommend their Trampolines
29 septembre 2022
JumpFlex is the best
Great products with excellent support. Highly recommend. Nothing is a problem with this company. The kids love the trampoline and with a 250kg rating out shine's the others.
18 octobre 2022
It seems really good quality
It seems really good quality. Kids absolutely love it! Quick delivery as well. Very happy so far.
23 septembre 2022
Jumpflex amazing customer service and…
Jumpflex amazing customer service and very happy with the trampoline. I was a bit reluctant to give jumpflex a go with my eye on another well known brand. It was husbands idea and I’m very pleased we did go with jumpflex, no regrets and can’t recommend enough.
24 août 2022
Great quality
Great quality, takes a bit of time to put together but easy to do. Ordering was a good experience and delivery was quick and responsive. Brilliant.
15 octobre 2022
The trampoline is amazing the quality…
The trampoline is amazing the quality is great as well. Just one tip the safety net requires 2 people to put on.
14 octobre 2022
Excellent customer service
Excellent customer service. Prompt, Professional and friendly.
6 octobre 2022
Great quality
Great quality, I can’t believe we paid and got the trampoline the next day!!
26 septembre 2022
Peace if mind knowing these guys have…
Peace if mind knowing these guys have passed the Aus safety assessment for kids trampolines.
Australian made, reasonably priced and everything arrived quickly and intact.
It’s a Christmas present for my two little ones but I’m not sure if I can keep it secret until then 😂
Will update review once assembled and being jumped in
10 octobre 2022
Fairly easy to assemble.
Fairly easy to assemble.
Some corrosion already on frame in one joint location from new if I’m to be picky.
Customer service is high speed and quick to rectify.
Delivery time super quick and I’m great southern WA
30 septembre 2022
Réponse de Jumpflex Trampolines
Hi Mat,
Thanks for taking the time to leave us a review.
I am sorry to hear about your issue. I have sent an email to you as I would like to help resolve it for you as soon as possible.
If you come across any issues, please don't hesitate to get in touch.
Everything is great
Everything is great, my son loves it. Great size as well. Was fun to set up at night in the dark….haha
Quality is good too! Only issue was some paint missing on the legs but that’s about it, nothing too concerning.
9 octobre 2022
Couldn’t be more helpful.
27 septembre 2022
Excellent customer service and sent out…
Excellent customer service and sent out spare parts quickly.
22 septembre 2022
Very good quality trampoline
Very good quality trampoline , sturdy and strong , couldn’t fault a thing
29 septembre 2022
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