DONT ORDER FROM THEM HORRENDOUS CUSTOMER SERVICE, COURIER HAS LOST MY ORDER AND THEY WONT SEND ANOTHER ONE OR GIVE ME A REFUND. They keep sending a generic response
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I ordered a personalized gift box on Saturday and it was delivered by Tuesday - so fast! Such a cute box, wrapped with love and really great quality. Now I’m joking (or not) that I need another baby,... Voir plus
I like Just Børn products - good value for money, lovely design, and thoughtful packaging. These products make excellent gifts and I really like the option to personalise products. The colours can som... Voir plus
Ordered 2 personalised bottles for my little ones and they absolutely love them! Delivery came much quicker than expected! We’re trying to move away from plastic bottles so these are perfect, just pla... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are JBørn, a small family business with a big vision of redefining baby and toddler products through thoughtful design, sustainability and style. Please note, we do not use this platform to collect reviews, that is why you would see poor rating, as this platform charges a lot of money to do this service.
Coordonnées de contact
unit 2 , ME160DZ, Maidstone, Royaume-Uni
- info@justborn.co.uk
- justborn.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 30 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
BAD EXPERIENCE
Unfortunately it wasn't a good experience .
the delivery took so much time , also the answer time by email was ver bad , it took days to get answer . also I received the package in a very bad conditions it was very wet , and the local post but the package in separate bag . I have sent them email with photos and video of the package 7 days ago and I didn't get any answer !
The products look amazing
The products look amazing, and I really love them. They arrived very quickly.
Very beautiful
Colors, font , calligraphy are all very beautiful. Quality is high. Everything is very beautiful.
Everything was fine until I realised…
Everything was fine until I realised that a claim (Made in UK) on a product page was false advertising. The only reason why I purchased the product was because I thought it was made in uk. When I received the product the label said made in China. I raised it with customer service who made the changes but didn’t offer me any compensation whatsoever. I wouldn’t spend this much money on a made in china bib when they are so cheap on other famous retailer sites. Very disappointed.
One of the items was ordered in a…
One of the items was ordered in a different color
Look lovely. Don’t do what they say…
Products are absolutely gorgeous to look at, however the plates and bowls that are supposed to stick to high chairs do not stick, when I brought up this issue I was sent a new product that had been “quality tested” but it didn’t stick either. However what they have been tested on is a granite work top which they do stick to. This is pointless because no high chairs are made of this. Despite of this I was refused a refund and only given a partial refund. Lovely looking products but don’t do what they say they do. Will be sticking to my usual bamboo products in future which are brilliant and stick perfectly to high chairs.
Great quality and quick dispatch.
Atrocity of service
Atrocity of service
I paid full price and actually half of the amount I ordered arrived
do not recommend
Even when contacting customer service there is no proper response big no no
Really pleased with my order.
Really pleased with my order ! Delivery is faster than expected. Really nice backpack. Daughter love it and we got many compliments . Thank you
Their products are great but
Their products are great, but service is horrendous. Refund policy not clear on website and they don’t state customer covers shipping costs and you don’t get refunded for initial delivery. Also, now I’ve returned 2 items that simply looked too boyish for my little girl, which were delivered for a while now according to tracking, and company is not responding anymore.
Beautiful dummies I got two of ours…
Beautiful dummies I got two of ours personalised aswell which was lovely. And they arrived before Christmas. Just perfect I would order again.
Ordered a BIB dummy in blossom colour
Ordered a BIB dummy in blossom colour, size 2. Received a size 1, so I emailed customer service with photo proof, who then said they’d send out the correct size. The replacement order arrives & is a complete different colour! I emailed again with photo proof, to be told they checked & did send me the correct item, even though the proof was in the pictures!! They then haven’t been responding to any of my emails! Disgusting customer service!
This has happened on another occasion where they sent the incorrect item but did resolve it then, so placed this order for this to happen & be treated this way. Terrible!!
The only place I’ll get dummies from!🤍
The only place I’ll order my babies dummies from! Perfect every time! Ordered the dummies, dummy case and the dummy clips for my little girl and soon to be born son. Exactly how I’ve wanted them each time, always get compliments on them all! Thankyou so much
I received the pacifiers after a long…
I received the pacifiers after a long time of waiting, in addition other things that I ordered in the package did not arrive... and the pacifiers arrived in a bad way. The plastic of the pacifier is really crooked and feels as if it could come out of the pacifier at any moment
Good quality and good customer services
The products are really good quality. I bought a personalised pacifier clip and bear teether - both products are really good quality, I love them!
Also, I had issues with my delivery, the package got lost by the courier and JBorn sent me a new package super quick - great customer services.
Modern style, great quality
They popped up in the ad and I liked their modern product style, so decided to give it a try. Everything arrived quickly and quality was great. Have been ordering multiple times now (love their pyjamas!), never had any issues.
Fabulous lovely bag
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








