Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

DONT ORDER FROM THEM HORRENDOUS CUSTOMER SERVICE, COURIER HAS LOST MY ORDER AND THEY WONT SEND ANOTHER ONE OR GIVE ME A REFUND. They keep sending a generic response

Noté 5 sur 5 étoiles

I ordered a personalized gift box on Saturday and it was delivered by Tuesday - so fast! Such a cute box, wrapped with love and really great quality. Now I’m joking (or not) that I need another baby,... Voir plus

Noté 5 sur 5 étoiles

I like Just Børn products - good value for money, lovely design, and thoughtful packaging. These products make excellent gifts and I really like the option to personalise products. The colours can som... Voir plus

Noté 5 sur 5 étoiles

Ordered 2 personalised bottles for my little ones and they absolutely love them! Delivery came much quicker than expected! We’re trying to move away from plastic bottles so these are perfect, just pla... Voir plus

À propos de l'entreprise

  1. Magasin de puériculture
  2. Magasin de vêtements pour bébés

Écrit par l'entreprise

We are JBørn, a small family business with a big vision of redefining baby and toddler products through thoughtful design, sustainability and style. Please note, we do not use this platform to collect reviews, that is why you would see poor rating, as this platform charges a lot of money to do this service.


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

229 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 30 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,1

Tous les avis

(229)

20 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

BAD EXPERIENCE

Unfortunately it wasn't a good experience .
the delivery took so much time , also the answer time by email was ver bad , it took days to get answer . also I received the package in a very bad conditions it was very wet , and the local post but the package in separate bag . I have sent them email with photos and video of the package 7 days ago and I didn't get any answer !

7 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Very beautiful

Colors, font , calligraphy are all very beautiful. Quality is high. Everything is very beautiful.

12 février 2024
Avis spontané
Noté 2 sur 5 étoiles

Everything was fine until I realised…

Everything was fine until I realised that a claim (Made in UK) on a product page was false advertising. The only reason why I purchased the product was because I thought it was made in uk. When I received the product the label said made in China. I raised it with customer service who made the changes but didn’t offer me any compensation whatsoever. I wouldn’t spend this much money on a made in china bib when they are so cheap on other famous retailer sites. Very disappointed.

22 janvier 2024
Avis spontané
Noté 2 sur 5 étoiles

Look lovely. Don’t do what they say…

Products are absolutely gorgeous to look at, however the plates and bowls that are supposed to stick to high chairs do not stick, when I brought up this issue I was sent a new product that had been “quality tested” but it didn’t stick either. However what they have been tested on is a granite work top which they do stick to. This is pointless because no high chairs are made of this. Despite of this I was refused a refund and only given a partial refund. Lovely looking products but don’t do what they say they do. Will be sticking to my usual bamboo products in future which are brilliant and stick perfectly to high chairs.

4 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Atrocity of service

Atrocity of service
I paid full price and actually half of the amount I ordered arrived
do not recommend
Even when contacting customer service there is no proper response big no no

4 janvier 2024
Avis spontané
Noté 2 sur 5 étoiles

Their products are great but

Their products are great, but service is horrendous. Refund policy not clear on website and they don’t state customer covers shipping costs and you don’t get refunded for initial delivery. Also, now I’ve returned 2 items that simply looked too boyish for my little girl, which were delivered for a while now according to tracking, and company is not responding anymore.

6 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Ordered a BIB dummy in blossom colour

Ordered a BIB dummy in blossom colour, size 2. Received a size 1, so I emailed customer service with photo proof, who then said they’d send out the correct size. The replacement order arrives & is a complete different colour! I emailed again with photo proof, to be told they checked & did send me the correct item, even though the proof was in the pictures!! They then haven’t been responding to any of my emails! Disgusting customer service!
This has happened on another occasion where they sent the incorrect item but did resolve it then, so placed this order for this to happen & be treated this way. Terrible!!

29 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

The only place I’ll get dummies from!🤍

The only place I’ll order my babies dummies from! Perfect every time! Ordered the dummies, dummy case and the dummy clips for my little girl and soon to be born son. Exactly how I’ve wanted them each time, always get compliments on them all! Thankyou so much

11 janvier 2024
Noté 1 sur 5 étoiles

I received the pacifiers after a long…

I received the pacifiers after a long time of waiting, in addition other things that I ordered in the package did not arrive... and the pacifiers arrived in a bad way. The plastic of the pacifier is really crooked and feels as if it could come out of the pacifier at any moment

14 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Good quality and good customer services

The products are really good quality. I bought a personalised pacifier clip and bear teether - both products are really good quality, I love them!
Also, I had issues with my delivery, the package got lost by the courier and JBorn sent me a new package super quick - great customer services.

22 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Modern style, great quality

They popped up in the ad and I liked their modern product style, so decided to give it a try. Everything arrived quickly and quality was great. Have been ordering multiple times now (love their pyjamas!), never had any issues.

31 décembre 2022
Avis spontané

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