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Lisez les avis des autres

Noté 1 sur 5 étoiles

DONT ORDER FROM THEM HORRENDOUS CUSTOMER SERVICE, COURIER HAS LOST MY ORDER AND THEY WONT SEND ANOTHER ONE OR GIVE ME A REFUND. They keep sending a generic response

Noté 5 sur 5 étoiles

I ordered a personalized gift box on Saturday and it was delivered by Tuesday - so fast! Such a cute box, wrapped with love and really great quality. Now I’m joking (or not) that I need another baby,... Voir plus

Noté 5 sur 5 étoiles

I like Just Børn products - good value for money, lovely design, and thoughtful packaging. These products make excellent gifts and I really like the option to personalise products. The colours can som... Voir plus

Noté 5 sur 5 étoiles

Ordered 2 personalised bottles for my little ones and they absolutely love them! Delivery came much quicker than expected! We’re trying to move away from plastic bottles so these are perfect, just pla... Voir plus

À propos de l'entreprise

  1. Magasin de puériculture
  2. Magasin de vêtements pour bébés

Écrit par l'entreprise

We are JBørn, a small family business with a big vision of redefining baby and toddler products through thoughtful design, sustainability and style. Please note, we do not use this platform to collect reviews, that is why you would see poor rating, as this platform charges a lot of money to do this service.


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

229 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 30 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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3,1

Tous les avis

(229)

20 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Servicio pesimismo

Servicio pesimismo. Hice el pedido hace 3 semanas, la compañía de envíos intentó hacer la entrega un día, no había nadie en casa, me puse en contacto con ellos para que lo dejaran en un punto de recogida e me ofrecí yo mismo a ir a buscarlo. También lo gestione a través de la web, el paquete nunca lo llegaron a dejar en el punto de recogida, con todo y con eso, devolvieron mi paquete a la dirección de origen, me puse en contacto con just born y me dijeron que si quería el producto, debería de volver a pagar el envío (7 euros). Me parece vergonzoso.

11 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Ordered 2 personalised bottles for my…

Ordered 2 personalised bottles for my little ones and they absolutely love them! Delivery came much quicker than expected! We’re trying to move away from plastic bottles so these are perfect, just placed another order for my nephew, only thing I would suggest is having more options for girls for example strawberry patterns or princess pattern etc other than that they’re perfect!

19 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

I ordered a personalised weaning set…

I ordered a personalised weaning set and a bib and I didn’t get my order. Upon asking your team I was advised to contact Royal Mail as they delivered. Despite checking everywhere I still couldn’t find it. They attached a picture down at the apartment building stating it’s delivered. I am really disappointed

26 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Esperienza molto positiva

Esperienza molto positiva, sito fatto bene con prodotti vari per bambini e molti dei quali personalizzabili così da fare un pensiero originale e unico.
Arrivato in pochi giorni, ottima qualità peccato non poter allegare la foto nella recensione

19 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Poor quality - Bad service

Where do I start - I always buy Sho bottles but I really liked the design of thier bottles and the fact it was branded so decided to replace our daughter’s current Sho bottle with one of these. It was meant to be for her first day at school but we were going on holiday so decided to gift it to her early. My daughter only has pure water and we filled it to go on the plane. When we opened it on the plane it exploded water everywhere and would stop flowing with force like it had been pressurised. This happened numerous times on holiday covering us with water and eventually the bottom of the bottle had blown out so it wasn’t flush and could not be upright anymore. I contacted the seller three times. Once they replied telling me basically not to take it in a plane and ignored everything else I had said… they still have not replied to my last email. This bottle was a complete waste of money and I’ve just had to buy another bottle. Bad service and a poor quality product… I would recommend you look elsewhere.

1 août 2024
Avis spontané
Noté 4 sur 5 étoiles

Love that you can customize the items :)

The customization of products was so nice. The pacifier clip is the most useful item :)
I expected the comforter to be a bit bigger and the delivery a bit faster.
But apart from that really good quality products, beautiful colors and the customization really gives it that special touch!

11 juillet 2024
Noté 5 sur 5 étoiles

Such a cute water-bottle i cant wait to…

Such a cute water-bottle i cant wait to gift it its small and easy for kids to hold and you can tell how good quality the bottle is!! Also really fast shipping came in a few days !! Will order again <3

27 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Lovely water bottle

I ordered the unicorn water bottle for my 2 years old daughter as she absolutely loves it! The bottle is so pretty and keep drinks cold which is great

15 mai 2024
Avis spontané
Noté 2 sur 5 étoiles

faulty bottle leaking everywhere!

I gave 2 stars for the beautiful design but other than that I’m not happy! I ordered two bottles one is perfect! One has never been used and first use it has leaked everywhere! I have contacted the company who have asked for videos etc which is fine, no problem. Then I’m asked to fix the lid myself and see if it stops leaking, these bottles are not cheap I don’t expect to buy something I then have to fix 🥴 especially at £15 a bottle, I expected quality which is why I ordered! Now I’m told after going back and forth for days they can send a black lid for a pastel pink bottle, it’s honestly not good enough! When I give my hard earned money for products I expect them to 1.work 2. Be what I’ve paid for. Won’t be ordering again and will probably have to do a charge back from my bank as they clearly don’t know how to deal with unhappy customers, if your product doesn’t work as described it’s your responsibility to fix it, not mine! UPDATE! I pointed out they were lying as previous reviews are complaining about lying and they said mine was the first to leak and i have now been accused of lying as I put liquid in the bottle and it leaked so I didn’t use it! But according to this company it had liquid in the video (big shock Sherlock, how would I know it was leaking!!) all instagram comments being deleted but no reply via instagram, finally had an email to return product for refund, not holding my breath on the refund! Absolute joke of a company, definitely not uk based! £15 for a water bottle I expect quality not cheaply made rubbish no matter how pretty if it doesn’t work it’s no good!

25 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Great quality and service

The personalised weaning set is gorgeous and the quality is great. It made a perfect gift in the box it comes with and the recipient was very pleased. I also sent a query to customer service and was really impressed with how quickly I reveived a response. I would highly recommend!

11 mars 2024

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