Delivery was counted down from drops to go , helped to be prepared for delivery ., goods were placed where asked to be placed … driver more than happy to oblige.. good all round experience from order... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I enjoy JW Grant, product range and am always happy with the products. My only challenge, is that after taking time to book a date for product delivery, I received a call to say my materials would... Voir plus
JWGrant just finished delivering all the timber for my DIY deck rebuild. It's all in good shape and to spec, there are no missing or incorrect items, and the delivery guy was excellent, managing to pl... Voir plus
L'entreprise a répondu
Ordered online good choice of decorative aggregates at reasonable prices Emailed next day to advise of delivery date Txt when order left yard driver also phoned to update me on arrival time Driver... Voir plus
À propos de l'entreprise
- Fournisseur de matériaux de construction
- aussi dans
- Jardinerie
- Magasin d'articles pour l'aménagement paysager
- Magasin de bois
- Magasin de matériaux d'isolation
Écrit par l'entreprise
Scotlands number 1 supplier of building, timber and landscaping materials for both the trade and public. We have branches accross Scotland and can deliver anywhere in Scotland. Visit our landscape displays at any of our branches in Paisley, Glasgow, Kilmarnock, Coatbridge and East Lothian to get inspiration for transforming your home and garden with J W Grant. Our customer service is second-to-none with both trade and public.
Coordonnées de contact
66 Love Street, PA3 2EH, Paisley, Royaume-Uni
- 01418874252
- andrew@jwgrant.co.uk
- jwgrant.co.uk
4,6
Excellent
478 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Delivered on time
25 juin 2023
Réponse de J W Grant
Thank you for your feedback. We're delighted to hear that your order arrived promptly. Timeliness is one of our key priorities, and we're pleased to have met your expectations. We look forward to assisting you with your future building supply needs.
Excellent customer service
Had to change the delivery date and that was done quickly. Received a text on the day with timeline. Delivered on in time by friendly delivery man,
25 juin 2023
Réponse de J W Grant
Thank you for your positive review. We're happy to hear that our team was able to accommodate your schedule and ensure a timely delivery.
We take pride in our team's commitment to providing excellent customer service.
We appreciate your feedback and look forward to serving your future needs.
Dropped off and picked up when I wanted…
Dropped off and picked up when I wanted price was ok
23 juin 2023
Réponse de J W Grant
Thanks for taking the time to leave us a review.
We're delighted to hear that we were able to meet your delivery and pick-up expectations. We work hard to offer quality service at a competitive price, and your review reassures us that we're on the right track.
We look forward to serving you again soon.
My garden stones delivered and placed…
My garden stones delivered and placed where I wanted them by a very pleasant and polite young man.
5 juillet 2023
Réponse de J W Grant
Thanks so much for your kind words!
We're delighted to hear that you had a positive experience with our delivery service. Our team always strives to provide top-notch customer service, and your review will certainly bring a smile to our delivery man's face.
We look forward to assisting you with your future gardening needs!
Réponse de J W Grant
Thank you for your positive feedback!
We're thrilled to hear that you were satisfied with our pricing, speedy delivery, and quality of timber.
It's wonderful customers like you that drive us to do our best. We look forward to serving you again in the future!
All good delivered fine
27 juin 2023
Réponse de J W Grant
Thank you for taking the time to share your feedback. We're glad to hear that your delivery went smoothly.
We appreciate your business and look forward to serving you again.
Delivery was first class and driver…
Delivery was first class and driver placed material in exactly where required. Very happy with service
25 juin 2023
Réponse de J W Grant
Thanks for your great feedback. We're delighted that you were satisfied with our delivery service. We always strive to make the process as convenient as possible for our customers. Looking forward to serving you again!
Aw the time
Excellent company, all the material I needed for job and a fast delivery, definitely using jw grant from now on.
24 juin 2023
Réponse de J W Grant
We're overjoyed to hear your positive words! It's fantastic to know that we were able to provide you with everything you needed promptly. We look forward to being your go-to builders merchant in the future. Thanks for choosing J W Grant!
Very good service from ordering online…
Very good service from ordering online to excellent professional delivery of materials.
23 juin 2023
Réponse de J W Grant
Thank you for your wonderful feedback! We strive to make the entire process, from online ordering to delivery, as seamless and professional as possible. We're delighted to hear that we hit the mark for you. Looking forward to serving you again.
Quick and reliable service again
23 mai 2023
Réponse de J W Grant
Thank you for your feedback! we really appreciate it.
Paving bricks and cement
The smaller van turned up when the email said it would.
Bricks and cement good quality and easy to order online.
Driver really helpful I asked if he needed a hand and he unloaded the van quickly. Happy with the delivery.
28 mai 2023
Réponse de J W Grant
Thank you for your wonderful feedback. We're delighted to hear that our services met your expectations from the quality of our products to the punctuality and helpfulness of our delivery team. We strive for such service excellence and your review reaffirms the hard work we put in. Thank you again for your kind words and we look forward to serving you again.
Product & delivery was great
Product was great. The delivery driver was very courteous and delivered the goods just where we needed them. Well done!
26 mai 2023
Réponse de J W Grant
Thank you for taking the time to leave us such a fantastic review! We're thrilled to hear that you were satisfied with our products and the service provided by our delivery driver. We make it a priority to ensure our customers receive the best service possible, so your feedback is greatly appreciated. We look forward to assisting you again in the future!
Goods arrived on time and the price was…
Goods arrived on time and the price was resonable
26 mai 2023
Réponse de J W Grant
Thank you for your review! We're glad to know you were satisfied with our service, from our timely delivery to our pricing. We always aim to offer value to our customers and we appreciate your feedback. We look forward to serving you again in the future!
Great service quick and easy to use
25 mai 2023
Réponse de J W Grant
Thank you for taking the time to leave a review. We're thrilled to hear that you found our service easy to use and efficient. That's exactly what we strive for at J W Grant. We look forward to assisting you again in the future.
Réponse de J W Grant
We're delighted to hear you had a positive experience with us! Our team works hard to make our website user-friendly and to always have a friendly service ready for you. We are glad you found all the materials you needed. Looking forward to serving you again!
Product wasn’t available right away but…
Product wasn’t available right away but they got it transferred from Paisley the next morning for me.
24 mai 2023
Réponse de J W Grant
Thank you for your understanding and patience.
We strive to meet our customers' needs as quickly as possible, and we're pleased we could arrange the transfer for you.
We appreciate your feedback and look forward to assisting you in the future.
Great prices, online descriptions can be confusing.
Great prices and able to order online. Lost a star for confusing web descriptions “loose” v “bulk bags” One chooses bulk bags but in basket the description is “loose” no problem clarifying with branch though.
Also feel delivery charge should be waived at a certain price point.
Otherwise cannot fault service
23 mai 2023
Réponse de J W Grant
Thank you for taking the time to provide us with your feedback. We're pleased to hear that you found our prices competitive and our service praiseworthy.
We apologise for any confusion caused by the descriptions on our website and we're taking note of this to improve the user experience. We're also considering your suggestion regarding delivery charges.
Thank you once again for your valuable insights. We appreciate your business and look forward to serving you again in the future.
Driver was very pleasant usually u get…
Driver was very pleasant usually u get twisted people who r not helpful 5 stars 2 him
27 avril 2023
Réponse de J W Grant
Thanks a lot for sharing your feedback with us. We're thrilled to know that our driver provided you with such a positive experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
We'll certainly pass on your kind words to our driver. Looking forward to serving you again.
5 star company
My go-to company for wood when needed. I order online from their site which is very easy to navigate, pay for it and my son picks it up for me. Good, quality wood and very reasonable prices. They let you know what's happening with your order every stage of the way. I've never had a problem with them and I wouldn't hesitate to recommend them.
24 avril 2023
Réponse de J W Grant
Thank you so much for your kind words! We're thrilled to be your go-to company for your timber needs and even more delighted to know that our online services and quality products have been to your satisfaction.
We strive to provide our customers with the best service possible, and knowing that we're meeting your expectations is the best reward we could ask for.
Thank you for recommending us, and we look forward to continuing to serve you in the future.
Easy online shopping experience
Easy online shopping experience. Good communication on expected delviery date once order placed, and then confirmed on day of delivery. Delivery driver placed goods in as convenient a place as possible. Would definitely use again.
24 avril 2023
Réponse de J W Grant
Thank you for your feedback. We're glad to hear that you had a pleasant online shopping experience with us and that our communication and delivery service met your expectations.
Your words are a great testament to the effort we put into ensuring our customers are satisfied every step of the way. We're thrilled to know we've won your trust and look forward to serving you again in the future.
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