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Kings Court Trust Avis 

903
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The solicitor Laura kept me upto date with the progress of my late aunts will and probate, she was very helpful and always replied to my phone calls and emails

Noté 5 sur 5 étoiles

After Selina White took over as Estate Manager everything was handled extremely well.Each step in the process was explained in detail and any queries were answered promptly. Other members involved d... Voir plus

Noté 5 sur 5 étoiles

KCT has managed both my parents' Wills and Probate in the last 7 years. The positive first experience led us to choosing them the second time round and KCT didn't let us down. Thanks, especially to... Voir plus

Noté 5 sur 5 étoiles

Katie Derby took all the stress and worry about the complications of finalising an estate from us. Katie kept us informed of progress as agreed and at no time did we feel concerned that matters were n... Voir plus

À propos de l'entreprise

  1. Services juridiques

Écrit par l'entreprise

Kings Court Trust are one of the UK’s largest specialist estate administration providers. Since they were founded in 2002, they’ve assisted on over 35,000 estates either by taking care of the entire estate administration process or offering their specialist services on complex cases. With their unrivalled knowledge and expertise, their legal and tax teams can advise on any situation and offer an exceptional service to Executors and bereaved families.


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4,6

Excellent

TrustScore 4.5 sur 5

903 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(903)

136 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service

I’ve had a good experience with Kings Court Trust. The service was professional. I was treated with respect and had all my questions answered promptly.
Both Hannah Pick and Holly Gale handled matters proficiently.
Thank you

21 mai 2025
Avis spontané
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Réponse de Kings Court Trust

Thank you for taking the tim to leave us a five star review!

Noté 1 sur 5 étoiles

Nearly 3 years my grandkids have been…

Nearly 3 years my grandkids have been waiting for their grandfather's money after he died , not a good service at all

20 mai 2025
Avis spontané
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Réponse de Kings Court Trust

Dear Kay, i'm sorry to hear your experience with us has not met the expected standards. I will email you today directly to discuss our formal complaints process.

Kind regards
Stuart Cook

Noté 5 sur 5 étoiles

Excellent service from Lorinda

Excellent service from Lorinda, high level of knowledge and expertise, guided and supported through the whole probate service which can be challenging at the best of times.

Would highly recommend Kings Court Trust and if you get Lorinda on your case even better!

Thanks for making what is a very stressful time so much easier.

16 mai 2025
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Réponse de Kings Court Trust

Thank you for taking the tim to leave us such positive feedback. I will pass this on to the rest of our team!

Noté 1 sur 5 étoiles

AVOID AVOID AVOID

That one star is generous . I have had an absolute nightmare dealing with them after my mum died first conversation I had after they were hired was with this guy who spoke to me like an idiot not someone grieving a loved one. After being told I would get monthly updates i was told take 4 months to apply for probate after 4 months I contacted them only to be told it hadn't been done this carried on for 9 months and they added ridiculous additional fees after I submitted an official complaint.

I then went to hire a solicitor to take over the cost which they were reluctant to release any paper work without paying an extra nominal fee . Through out this time they had also got third party involved pressuring me to sell very house i was living in on a monthly basis .When receiving the papers the solicitors showed me they'd written alot of the papers had names at bottom for the estate of " whoever name was that wasnt my mother" and this was through out the paper work a very copy and paste job . Also a note to mention they aren't solicitors and this shows with their cowboy attitude and lack of emotions when dealing grieving family member. The mental turmoil I went through dealing with them which has only ended because I caved into being ripped off for 2kfor very little work they did to get my solicitors to get the job done .

Only reason I'm not pursuing legal action or spoken to legal body is because I want the nightmare over and them to be as far away from me as possible

19 mai 2025
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Réponse de Kings Court Trust

Dear Mr Taylor, i'm sorry to hear your experience with us has not met the expected standards. I will email you today directly to discuss our formal complaints process.

Kind regards
Stuart Cook

Noté 1 sur 5 étoiles

Crap Company

I would not trust this company to be able to even tie their own shoe laces!!! After taking their 'fee' out of the first inheritance payment (who actually gets paid BEFORE they complete a job!!!) 3 years in and my dad's inheritance is still not sorted. Broken promises should be their mantra!!! My dad will be turning in his grave knowing that he instructed such a shower of sh*t.. I would strongly advise against using KCT. Once they have their fee they are not interested.

14 mai 2025
Avis spontané
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Réponse de Kings Court Trust

Hello,

I am sorry to hear that you have not had a positive experience with Kings Court Trust. I would like the opportunity to look into this further, I have contacted you privately via email in order to resolve your concerns.

Kind Regards,
Stuart, Kings Court Trust.

Noté 5 sur 5 étoiles

From Complex to Simple

Our Kings Court Trust (KCT) Probate Lead, Angela Thomas, took control of the management of my father’s various complex Trusts, investments, pension schemes, saving and shares some of which were still in his father’s name.

Angela’s knowledge and expertise of the Probate and associated legal systems cut through all these complications and made what would have been a stressful and time-consuming process easy and simple.

7 mai 2025
Avis spontané
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Réponse de Kings Court Trust

Thank you for taking the time to leave us such a positive review. I will feed this back to our service delivery team!

Noté 5 sur 5 étoiles

Five stars for Chloe

Chloe was always on hand to help with any queries I had, and was always very polite and friendly so we had a good working relationship. My one gripe however was that the funds took seven months to be transferred which was very stressful. But I'm giving five stars for Chloe, who worked hard to resolve any issues that arose.

11 mai 2024
Avis spontané
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Réponse de Kings Court Trust

Thank you for leaving us a five star review! I will pass this on to Chloe and the rest of our team!

Noté 5 sur 5 étoiles

Expertise - transforming complexity to clarity

Angela guided us through a highly complex probate situation, transforming what could have been a stressful experience into a more manageable one thanks to her extensive knowledge and expertise. Her remarkable ability to untangle the complexities, coupled with her authoritative yet compassionate approach, was truly exceptional. Of particular note was Angela's skill in managing the intricacies of working with HMRC, as she was relentless in pursuing timely responses and outcomes for our tax and probate queries. Without Angela's support, we would likely still be facing significant challenges.

8 mai 2025
Avis spontané
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Réponse de Kings Court Trust

Thank you for such glowing feedback. I will pass this on to Angela and the rest of our service delivery team!

Noté 4 sur 5 étoiles

I would recommend Kct

I would recommend Kct, HM kept me informed throughout the process and made it simple for me to understand as I have not used anything like this before. The only thing I did not agree with was they recommend Move with us to sell the house which was a waste of money as our conveyancer was more help.

15 avril 2025
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Réponse de Kings Court Trust

Thank you for taking the time to leave us a four star review. I will ensure that your feedback is passed on to the rest of our team!

Noté 5 sur 5 étoiles

KCT Review and Sarah

I was recommended to KCT by a member of Lloyds Bank. Initially I was skeptical dealing with a company that worked remotely but that was soon put to one side when I was assigned Sarah (Manu-Smith).

Sarah has been excellent throughout, taking me through the process and always being available when it mattered most. She is extremely personable and made time to explain concepts when it was necessary to do, not only to myself but to my sister, Marie.

Probate is not something that I was comfortable taking on myself, but the processes and procedures put in place by KCT made the whole experience easier.

I would have no hesitation in recommending KCT and in particular Sarah.

30 avril 2025
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Réponse de Kings Court Trust

Thank you for leaving us such a glowing review. I will make sure this is fed back to Sarah and the rest of her team!

Noté 5 sur 5 étoiles

The probate settlement of my late wife…

The probate settlement of my late wife has now come to a close. At all times I was kept informed by Hollie Turner up to the final date I would receive settlement of the probate payment, which was duly done on the exact date promised. I was informed at the outset what the fees would be for the work involved and this figure was kept to exactly as quoted.

25 avril 2025
Avis spontané
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Réponse de Kings Court Trust

Thank you for leaving us a five star review. I will ensure this is fedback to Hollie and the rest of our team!

Noté 5 sur 5 étoiles

I was recommended Kings Court Trust by…a local solicitor

I was recommended Kings Court Trust by a local solicitor as I was looking to help an elderly friend when her husband died suddenly last year and they have been excellent. Our account manager was Chloe Chappell who was very good, she kept us up to date with everything, was always happy to answer any questions that we had either by phone call or e mail, I couldn't fault anything.

24 avril 2025
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Réponse de Kings Court Trust

Thank you for taking the time to leave such positive feedback. I will ensure this is passed on to the rest of our team!

Noté 5 sur 5 étoiles

A great service

A great service, Aoife Croft was always polite and very efficient.

23 avril 2025
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Réponse de Kings Court Trust

Thank you for the five star review! I'll pass this on to Aoife and her team!

Noté 5 sur 5 étoiles

A very professional service.

Our probate claimed was handled by Aoife Croft, who gave a very professional but also sympathetic service which was a great help in this difficult time. We were kept up to date with the progress without being inundated with emails, which can be over whelming, and also feel that our late father was treated respectably. Would have no problem recommending your company.

23 avril 2025
Avis spontané
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Réponse de Kings Court Trust

Thank you for leaving us a five star review. I'll pass on this feedack to our team!

Noté 5 sur 5 étoiles

Very efficient Probate service

Very efficient Probate service. Aoife was proactive and always responded to queries promptly and helpfully to ensure our Probate application was submitted and managed quickly and accurately.

17 avril 2025
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Réponse de Kings Court Trust

Thank you for leaving us such a positive review. I will pass this on to the rest of our team!

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