kumabikes.com Avis 

148
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I took my bike in for a service and repair. It took longer than I expected, it was mainly because as a brand new store - Galway - it did not have all the parts in stock. The repair was done to a good... Voir plus

Noté 5 sur 5 étoiles

Customer Service is what impressed me most… Friendly staff with an excellent knowledge of their range of bikes …. You have time to browse without pressure to buy… with a good range of bikes to choose... Voir plus

Noté 5 sur 5 étoiles

Eoin in Kuma Cork is a gent - hands down the best customer service I have received long after a purchase - 100% recommend

Noté 5 sur 5 étoiles

I have never been on an electric bike before and for them leave me take the bike on a long test run was fantastic as it helped us make up our mind. The person that helped us could not have been nicer... Voir plus

À propos de l'entreprise

  1. Vente en gros de vélos

Écrit par l'entreprise

We are an Irish ebike manufacturer based in Dublin Ireland!


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

148 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 14 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(148)

93 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great staff

Great service, lovely, friendly and helpful staff. They took their time, and paid attention to our needs.

4 juillet 2025
Noté 5 sur 5 étoiles

A great experience

Bought my cargo bike from Kuma bikes last week and could not praise them enough. Fantastic bike and absolutely wonderful customer service!

17 juin 2025
Noté 1 sur 5 étoiles

Tried to ask some questions but the guy…

Tried to ask some questions but the guy was distracted after phone call seems he misslayed something let's hope things are better when I collect or if I collect the bike very disappointed 😞

26 avril 2025
Logo de kumabikes.com

Réponse de kumabikes.com

Hi Martina I'm sorry to hear you had a bad experience.

Noté 5 sur 5 étoiles

Happy Out! Highly Recommend.

I used the bike to work scheme.
The whole process was very smooth.
Staff were knowledgeable and very helpful.
My opinion is influenced by the fact that I’m loving the bike.
I chose an Ado Air 20 Pro and it’s great.
Folding e-bike, good for taller riders, low maintenance (carbon belt)

16 mai 2025
Noté 5 sur 5 étoiles

Quality bike shop - great product and decent price

I dealt with Kuma across both their shops in Rathgar and Clonskeagh. First port of call was maintenance on my old bike which was done quickly and thoroughly. Their mechanic even spotted a defect on my bike that had gone unnoticed when I had it serviced elsewhere. Second time, I was looking for a high spec bike which Kevin was able to source for me at a very decent price and combine with the bike2work scheme. Very happy with it, great quality and lightning quick. Good communication throughout the sale. Will definitely use for my next bike purchase.

15 mai 2025
Noté 5 sur 5 étoiles

When I went looking at an e-bike in…

When I went looking at an e-bike in Kuma Colin was so helpful through the whole process. Gave us so much information and even allowed us to take bikes out for a test drive.. super friendly and easy process to buy my e bike through bike to work.. looking forward to all the places it will take me.

9 mai 2025
Noté 5 sur 5 étoiles

great experience overall

i got my bike fixed in the Cork kuma bikes shop. it was overall a great experience, they gave me a budget (it was in bad shape) and did it within it! it was fast and they were so nice. Will use their services again!

29 mars 2025
Noté 5 sur 5 étoiles

Par Excellence.

Although I did not purchase a bike from their wide range of electric bikes, I found any enquiries were dealt with in the most pleasant manner and would have no hesitation in recommending this new shop for their attention to detail. I actually brought my bike in for servicing/fixing which was expertly done at a very reasonable cost, so on that basis, I will definitely visit this shop again, mainly for the friendliness and advice should I need it.
I should note that whilst I was in the shop, I noticed that they offered another customer a free trial on one of their electric bikes, which impressed me greatly. Overall, I really think they will be a roaring success here in Cork city in a very convenient location.

12 mars 2025
Noté 5 sur 5 étoiles

Great range and team at Kuma Clonskeagh

Kuma Clonskeagh is a great place to buy an electric bike, staff are very personable, have a thorough knowledge of the product range, and are very helpful.
Delivery was fast, everything was ready and pristine when I collected my new M1, it’s a super bike and I am delighted with it. I would highly recommend Kuma who are professional, interested in their customers and also provide local service.

3 mars 2025
Noté 5 sur 5 étoiles

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff! I got my first e-bike from Kuma bikes and I couldn’t be happier with the experience. The bike shop had everything I needed and the staff was more than helpful and patient with the many questions I had. I left the shop feeling happy about my new bike and excited for my daily commute.

3 mars 2025

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