I took my bike in for a service and repair. It took longer than I expected, it was mainly because as a brand new store - Galway - it did not have all the parts in stock. The repair was done to a good... Voir plus
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Lisez les avis des autres
Customer Service is what impressed me most… Friendly staff with an excellent knowledge of their range of bikes …. You have time to browse without pressure to buy… with a good range of bikes to choose... Voir plus
Eoin in Kuma Cork is a gent - hands down the best customer service I have received long after a purchase - 100% recommend
I have never been on an electric bike before and for them leave me take the bike on a long test run was fantastic as it helped us make up our mind. The person that helped us could not have been nicer... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are an Irish ebike manufacturer based in Dublin Ireland!
Coordonnées de contact
612 Kilshane Ave, Ballycoolin, Dublin 15 , D15 AF8E, Dublin, Irlande
- +35314979636
- info@kumabikes.com
- kumabikes.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 14 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Great staff
Great service, lovely, friendly and helpful staff. They took their time, and paid attention to our needs.
Eoin was very easy to deal with I felt…
Eoin was very easy to deal with I felt he listened to my needs and he explained everything to me about the electric bike I'm delighted with my purchase personally the bike is a game changer for me
Brilliant service and explained well…
Brilliant service and explained well how the e bike worked.
A great experience
Bought my cargo bike from Kuma bikes last week and could not praise them enough. Fantastic bike and absolutely wonderful customer service!
Bear cycles is a gem, great staff, friendly and patient and the bikes are great
The guys in Bear cycles are all so attentive and patient. They take time to answer questions no matter how basic or silly. They know the products and can advise accordingly. Special thanks to Lucca for his help and guidance in my purchase of my M1.
Tried to ask some questions but the guy…
Tried to ask some questions but the guy was distracted after phone call seems he misslayed something let's hope things are better when I collect or if I collect the bike very disappointed 😞

Réponse de kumabikes.com
Excellent knowledge and given without…
Excellent knowledge and given without overselling. I was buying with 'cycle to work sceme', paperwork done without a problem. Store is located conveniently and they do servicing and repairs.
Happy Out! Highly Recommend.
I used the bike to work scheme.
The whole process was very smooth.
Staff were knowledgeable and very helpful.
My opinion is influenced by the fact that I’m loving the bike.
I chose an Ado Air 20 Pro and it’s great.
Folding e-bike, good for taller riders, low maintenance (carbon belt)
Quality bike shop - great product and decent price
I dealt with Kuma across both their shops in Rathgar and Clonskeagh. First port of call was maintenance on my old bike which was done quickly and thoroughly. Their mechanic even spotted a defect on my bike that had gone unnoticed when I had it serviced elsewhere. Second time, I was looking for a high spec bike which Kevin was able to source for me at a very decent price and combine with the bike2work scheme. Very happy with it, great quality and lightning quick. Good communication throughout the sale. Will definitely use for my next bike purchase.
When I went looking at an e-bike in…
When I went looking at an e-bike in Kuma Colin was so helpful through the whole process. Gave us so much information and even allowed us to take bikes out for a test drive.. super friendly and easy process to buy my e bike through bike to work.. looking forward to all the places it will take me.
great experience overall
i got my bike fixed in the Cork kuma bikes shop. it was overall a great experience, they gave me a budget (it was in bad shape) and did it within it! it was fast and they were so nice. Will use their services again!
Excellent service!
Par Excellence.
Although I did not purchase a bike from their wide range of electric bikes, I found any enquiries were dealt with in the most pleasant manner and would have no hesitation in recommending this new shop for their attention to detail. I actually brought my bike in for servicing/fixing which was expertly done at a very reasonable cost, so on that basis, I will definitely visit this shop again, mainly for the friendliness and advice should I need it.
I should note that whilst I was in the shop, I noticed that they offered another customer a free trial on one of their electric bikes, which impressed me greatly. Overall, I really think they will be a roaring success here in Cork city in a very convenient location.
Great range and team at Kuma Clonskeagh
Kuma Clonskeagh is a great place to buy an electric bike, staff are very personable, have a thorough knowledge of the product range, and are very helpful.
Delivery was fast, everything was ready and pristine when I collected my new M1, it’s a super bike and I am delighted with it. I would highly recommend Kuma who are professional, interested in their customers and also provide local service.
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff! I got my first e-bike from Kuma bikes and I couldn’t be happier with the experience. The bike shop had everything I needed and the staff was more than helpful and patient with the many questions I had. I left the shop feeling happy about my new bike and excited for my daily commute.
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