labcharge.com Avis 1 174

Réponse de labcharge.com

ll y a 6 jours

Hi Rosemary,

Thank you so much for your kind words! We’re thrilled to hear that you love the product—it truly means a lot to us.

If you ever need anything, we’re always here to help.

Réponse de labcharge.com

ll y a 6 jours

Hi Carolyn,

Thank you so much for sharing your experience with us! We’re truly glad to hear that the ionizers have made such a noticeable difference for you in just a couple of days. It’s especially great to know they’ve helped with your allergies, reduced dust, and left your space smelling fresher—that’s exactly what we aim for.

Your feedback means a lot to us, and we’re grateful you took the time to share it. If you ever have any questions or need assistance, please don’t hesitate to reach out—we’re always here to help.

Réponse de labcharge.com

ll y a 6 jours

Hi Juliana,

Thank you so much for sharing your experience! We completely understand the hesitation when trying something new, so it’s especially wonderful to hear that you decided to give it a try—and even better that you’re loving it.

We’re thrilled that your home is feeling fresher and that you’re already seeing the difference. Getting the buy-one-get-one deal makes it even more rewarding.

If you ever decide to use your second unit or have any questions, we’re always here to help.

Réponse de labcharge.com

ll y a 6 jours

Hi JG,

Thank you so much for sharing your experience with us! We completely understand how frustrating it can be to deal with constant dust and airborne particles, especially in an apartment setting, so it’s wonderful to hear that your units have made such a noticeable difference.

We’re really glad to know you’re now able to enjoy a cleaner space with less frequent dusting, and that the improvement has helped you feel more comfortable in your home. Your satisfaction means a lot to us.

It’s also fantastic to hear that your friends are considering purchasing as well—there’s no better compliment than a recommendation! If you or your friends ever have any questions or need assistance, we’re always here to help.

Réponse de labcharge.com

ll y a 6 jours

Hi Mindy,

Thank you for bringing this to our attention, and we’re really sorry to hear about your experience. Receiving a damaged unit and not getting a timely callback is certainly not the level of service we aim to provide.

We sincerely apologize for the delay in response and any frustration this has caused. We’d really like to make this right for you as soon as possible. Please reach out to us directly at hello@labcharge.com, so we can locate your account and arrange a prompt replacement for the broken unit.

We truly appreciate your patience and the opportunity to resolve this for you.

Réponse de labcharge.com

ll y a 6 jours

Hi Luis,

thank you for reaching out and letting us know about this—we’re really sorry for the confusion and for the disappointment here.

We understand how frustrating it must feel to expect a free unit from a promotion and not receive it. That’s definitely not the experience we want for you. We’d like to review your order right away to confirm what was applied and make sure you receive what was promised under the offer.

Please send us your order number at hello@labcharge.com, and we’ll escalate this so it gets checked and resolved as quickly as possible.

We appreciate you bringing this to our attention, and we’ll do our best to make this right for you.

Réponse de labcharge.com

ll y a 6 jours

Hi Stacy,

Thank you for taking the time to share your detailed experience—we truly appreciate it. We’re very sorry to hear that your experience did not meet expectations, especially after your initial excitement about the product.

We sincerely apologize for the delays in shipping, the missed additional unit that was promised, and the inconvenience you faced with the malfunctioning unit. We also understand your frustration regarding the replacement process and shipping costs—your feedback on this is completely valid and important to us.

This is not the level of service or experience we aim to provide, and we’d really like the opportunity to make things right. Please reach out to us directly at hello@labcharge.com so we can review your case further and work toward a more satisfactory resolution.

We value your trust and hope we can restore your confidence in us.

Réponse de labcharge.com

24 avr. 2026

Hi Clifton,

Thank you so much for sharing your experience. We’re truly glad to hear that the ordering and delivery process was smooth and that the product is making a real difference in your home.

We’re especially touched to know it’s helping ease your daily routine during such an important time. Our thoughts are with you and your husband, and we’re grateful to be able to support you in creating a more comfortable environment.

If you ever need any assistance, please don’t hesitate to reach out—we’re always here to help. Thank you again for your trust and support.

Réponse de labcharge.com

ll y a 6 jours

Hi Greg,

Thank you so much for your feedback! 😊 We’re really glad to hear your order arrived sooner than expected and that you’re already noticing a reduction in dust after just two weeks.

It’s great to know the unit is making a positive difference in your home. We truly appreciate you taking the time to share your experience, and we’re here anytime you need assistance or have questions.

Réponse de labcharge.com

ll y a 6 jours

Hi Bonnie,

Thank you so much for sharing your experience! 😊 We’re really happy to hear that you’re noticing less dust and feeling more confident about how your home smells—that’s exactly the kind of difference we hope to deliver.

It’s also great to know everything arrived as expected and that you’re pleased with the quality of the units. We truly appreciate your support and kind words, and we’re here anytime you need assistance.

Réponse de labcharge.com

ll y a 6 jours

Hi Nadine,

Thank you for sharing both your experience and your concern—we’re glad to hear you’re noticing less dust and fewer allergy-related symptoms, but we’re sorry the light is affecting your sleep.

The light you're seeing is actually a built-in feature of the Ionic Air Purifier. It plays an important role in supporting the unit's air-cleaning function while it’s running.

At the moment, this light cannot be turned off separately from the purifier. If you find the glow a bit too bright for your bedroom or sleep environment, you might consider:

- Placing the unit in a nearby area, like just outside your bedroom door, or
- Gently covering the light with a small piece of opaque tape or fabric — just be sure not to block any vents or airflow.

This way, you can still enjoy the full benefits of cleaner air without the light being a distraction. 😊 If you have any other questions or need help with placement, feel free to reach out — we’re always happy to help!"

Réponse de labcharge.com

ll y a 6 jours

Hi Cynthia,

Thank you for sharing your experience, and we’re really sorry to hear about the issue with one of your units. We understand how frustrating it can be—especially when the others are working quietly as expected.

We appreciate you providing your order number, and we’d like to make this right for you as quickly as possible. This isn’t the experience we want for our customers. Please reach out to us directly at hello@labcharge.com so we can locate your order (#354051) and arrange a prompt solution, whether that’s troubleshooting further or setting up a replacement.

We truly appreciate your patience and the opportunity to resolve this for you.

Réponse de labcharge.com

ll y a 6 jours

Hi Elizabeth,

Thank you so much for sharing your experience! 😊 We’re really glad to hear things are going well so far.

It’s especially wonderful to know your elderly cat is sneezing less—that must be a big relief for you both. We’re also happy the units are already helping reduce dust around your home, especially with your furry companions sharing the space.

We truly appreciate your update after just over a week of use, and we’re here anytime you need support or have questions.

Réponse de labcharge.com

ll y a 6 jours

Hi Al,

Thank you for letting us know, and we’re very sorry to hear that you haven’t received your package yet.

We understand how frustrating it is to be left waiting, especially when you’re also waiting on a response from customer service. That’s definitely not the experience we want for our customers.

We’d really like to help you resolve this as quickly as possible. Please reach out to us again at hello@labcharge.com with your order details and we will prioritize checking the shipment status and making sure this is properly addressed for you.

We truly appreciate your patience, and we’re here to make this right.

Réponse de labcharge.com

ll y a 6 jours

Hi Sonny,

Thank you so much for sharing your experience! 😊 We’re really glad to hear you’ve been sleeping better since using the units—that’s a wonderful improvement, especially when dealing with strong allergies from lawn care work.

It’s completely understandable to be a bit cautious and see how things continue over time, but we’re truly happy that you’re already noticing such positive results. Your honest feedback means a lot to us.

We really appreciate you taking the time to update your experience, and we’re here anytime you need support or have questions.

Réponse de labcharge.com

ll y a 6 jours

Hi Valeria,

Thank you for sharing your experience 😊 We’re really glad you were able to take advantage of a great deal and make it more affordable for you.

It’s great to hear that you’re happy with the purifiers so far. We understand they’re an investment, so it means a lot to know they’re meeting your expectations.

We truly appreciate your feedback and hope they continue to serve you well over time. If you ever need any assistance or have questions, we’re always here to help.

Réponse de labcharge.com

ll y a 6 jours

Hi Pat,

Thank you for sharing your experience, and we’re sorry to hear you’re still dealing with coughing and asthma-related discomfort.

We understand how important relief is, especially when you’re trying something specifically to support breathing and overall air quality. While many customers report noticeable improvements in dust and airborne particles, results can vary depending on individual sensitivities, room conditions, and other environmental factors.

We also want to be honest that air purifiers can help reduce airborne particles, but they are not a medical treatment and may not directly resolve underlying asthma or allergy symptoms.

We’d really like to help you get the best possible performance from your units—things like placement, room size coverage, and airflow direction can make a meaningful difference. If you’d like, please reach out to us at hello@labcharge.com, and we can review your setup with you and assist further.

We appreciate your feedback and the opportunity to support you.

Réponse de labcharge.com

ll y a 6 jours

Hi Renee,

Thank you for your thoughtful feedback and for giving our ionizers a try—we really appreciate it.

We completely understand your concern, and you’re right to point out the timing mismatch. The 4–6 weeks refers to the typical timeframe many customers need to notice the full, cumulative effect in their environment, especially in larger or more heavily affected spaces. However, we also recognize that this can feel inconsistent with a 30-day guarantee.

We’re always working to improve clarity in how we communicate expectations, and your comment is very helpful in highlighting where we can do better. We never want customers to feel uncertain about what to expect or feel at a disadvantage because of timing differences.

We truly hope you start seeing the results you’re looking for, and if you have any questions along the way or need support optimizing placement or usage, we’re always here to help.

Thanks again for your honest review—it means a lot.

Réponse de labcharge.com

22 avr. 2026

Hi Janet,

Thank you so much for sharing your experience! We’re truly happy to hear that you’re breathing better at night and noticing a difference with allergens in your home—that’s exactly what we aim for. It’s also great to know you’re enjoying the added convenience of the charging ports.

We really appreciate your support and are excited for you to have one in every room. If you ever need any assistance or have questions, feel free to reach out—we’re always here to help!